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Oaks Club Resort
171 – 179 Frankton Road, 9197 Queenstown – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 28 at 3:24 AM from China.
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131 properties in Queenstown
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151 verified reviews
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Oaks Club Resort's staff speak: Portuguese, English
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BBQ Facilities, Grounds
Sauna, Fitness Center
WiFi is available in all areas and charges apply.
Free! Free public parking is available on site (reservation is not needed).
Tour Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 8:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged NZD 20 per person per night in a crib.
All older children or adults are charged NZD 44 per person per night for extra beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Oaks Club Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests arriving outside front desk hours (7 am to 8 pm) must inform the hotel at least 24 hours in advance. Contact details can be found in the booking confirmation.
Please note that there is a non-refundable 1.5% charge when you pay with a credit card.
This hotel requires an AUD 150 credit card pre-authorization upon check-in to cover any incidental charges.
There is a free shuttle service to and from central Queenstown, running between 9 am and 11 am, and from 4 pm to 9 pm.
Please note that all rooms receive basic servicing daily, including garbage removal, replacing dishtowels, replenishing tea, coffee, sugar and milk, replenishing dishwashing powder and laundry powder, making beds with existing linens, replacing towels, bath mat and hand towel and replacing of amenities (toilet paper, shampoo, conditioner, body lotion, tissues). If you prefer additional servicing, you can arrange this with the front desk for an additional fee. Please contact the property for more information, using the contact details found in the booking confirmation.
Based on 151 reviews
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We had a suite of 3 bedrooms of which consists of one 2 bedroom suite and one 1 bedroom suite facing the lake and mountain. The view is stunning! The place is clean and spacious. We like the main living room with a nice gas fireplace. We also like the modern decor of the whole place. The best thing is there is cleaning service provided every day. Will surely come back for our next visit.
The beds are too soft and not so comfortable. It would be perfect if the mattress is more firm. The master bedroom should be heated instead of using the electrical blanket.
Walking distance to town Lake views Large functional balcanies (better in summer) Large rooms Helpful staff
Excellent location an easy walk along the lake to centre of town. Excellent views over the lake and mountains. Friendly helpful staff. Shuttle service to town very useful in bad weather and for returning at night.
The accommodation had no safe not what you expect from this level of accommodation. The apartment was quiet large but the Television was very small and far away from the sitting area. No fire place, some apartments appearantly had gas fires but ours didn't, detracted from our winter stay. The shuttle service finished at 9.00pm it should have run later.
Nice unit, handy to town centre and did provide a shuttle service that ran ontime
excellent location and facilities..lovely viewing!
Access from the main road is not comport as shaft turn..could be in danger when drive at night..
nice staffs, good location! the facilities were great!
People were very friendly.brilliant idea to have the coach into town
TV was small,side lamps were to high so when you turn lamp on it shines straight in your eyes when lying down.other than that was a great stay
The apartment was roomy and well set out. The views were great and the access to the lake front was nice. The fireplace was lovely and kept the place very warm as did the under floor heating in the bathrooms - (some instructions for how to operate the fire would have been handy as I had to hand the controls over to a teenager whenever I wanted to turn the fire on). The kitchen was well set out with all necessary things to make our stay pleasant.
The sauna was broken for most of our 7 day stay - this was disappointing as it was one of the features that we wanted (I realise that it was over Easter and may have been difficult to get someone in to repair it.) The bathrooms appeared to have no ventilation (usually I have found that places with no window have ventilation that is automatic when you turn the light on), this was unpleasant when the toilet was used. We were unable to get the master bed room television to work - reported this to the office. Cleaning along skirting boards, finger marks and spills on the doors and the sills (along the door and window tracks) required cleaning.
Sarah recommended very good restaurant named Pub on Warf.
Many thanks to Sarah for her kind help. Complimentary free Wifi.
Due to security issue, we closed all doors during night, thus having poor ventilation. Please consider to add some portable fans.
Misleading description. The studios do not have balconies or views. The apartments are much better units. We had to upgrade our unit and pay extra.
Lass in front office was pleasant and helpful.She gave us a good run-down on the room and details. A trouble shooting sheet was mentioned in the 2 pages of VG introductory notes, unfortunately we could not find it. Most equipment was to a high standard Views were superb
I intended to try and contact the owner or manager in the first instance, but time has run out. I trust most the following may be easily attended to, so we would then have a favourable report.Thanks...PM We could not easily close either door to deck.nor able to hook them back. Neeeded a hand towellin kitchen, and a second teatowell. Instructions for clothes drier were upside down. Basic instructions sheet needed for dishwasher,front door, and TV remote-could not get bedroom TV working. No clothes hook in Bathroom/loo No dual flush and cheap lightweight loo seat. Windows to scenic beauty very dirty Venetian blind cord badly tied up and tangled.
Beautiful large room with a huge deck overlooking the lake. Lovely pathway walk into town which was a little further away than I would have liked but the hotel has a very convenient shuttle into town.Beds were very comfortable and staff vert helpful and pleasant.
such a good view, nice place, will stay here again
Clean, good bed, balcony views.
Smell coming from lake area.
Beautiful position beside the lake. Very spacious and comfortable.
Car park was scary.
Loved the whole apartment which we have used 3 times now.
The 2nd bedroom did not have any ventilation???? It was hot.
Good views of the lake, easy walking distance to the city CBD.
We were allocated accommodation on the middle level of multi-levels (L6) which was the common BBQ and facilities area, which meant people walking and gathering very close outside our room and therefore limited privacy.
The location overlooking the lake and mountains is breath taking
Would love to see a bar in the complex
Venue and great staff
Staff shortage resulting in rooms being cleaned after 3pm. Not enough space to hang clothes. Only one side table in double room and no chest of drawers. DVD didn't work 1st night. Curtain in lounge off hangers which was horrible to look at. Kitchen didn't have all essentials.
Location was great with beautiful views of the lake.
Small Gym and Sauna. Free shuttle to the city centre in the morning and afternoon/evening.
The initial room was very small an had only a minimal lakeview. We upgraded for a better room for 55$ a night. Might get really cold in the rooms during whinter.
View was lovely
Attitude from staff when a glass was broken on bathroom floor
Centrally located and parking
We had no power for two days and it got fixed twice but wAs rather inconvienant as it did take fifteen minutes each time to fix. We're told we had over Loaded it which was strange because the first day I had only mobile phone pugged in and the next day we had everything turned off and only switched on the heater. Also our lakefront room looked on to a shingle corridor and we had a whirring noise all night which I assume was some sort of power thing.we had to ask for towels for our room twice.
The views of the lake and Remarkables mountains from our room were outstanding. The room was spacious, car parking easily accessible and staff were helpful.
The bed and particularly pillows were hard. The location is probably a little too far from the shops to walk but we had a car so it wasn't an issue. The resort also provides a minibus service to take you in and out of town.
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