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327-343 Frankton Road, 9300 Queenstown, New Zealand – Show map
|Special Offer - Two-Bedroom Apartment with Courtyard View (Not Serviced)|
|Special Offer - Double Room (Not Serviced)|
|Special Offer - Two-Bedroom Apartment with Lake View (Not Serviced)|
|Four-Bedroom Apartment - Penthouse|
|One-Bedroom Apartment with Lake View|
|Two-Bedroom Apartment with Courtyard View|
|Two-Bedroom Apartment with Lake View|
|Three-Bedroom Apartment with Lake View|
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283 verified reviews
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Oaks Shores's staff speaks: English
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Sauna, Fitness Center
Food & Drink
Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Tour Desk, Laundry, Dry Cleaning, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
One child under 2 years is charged NZD 20 per person per night in a crib.
One older child or adult is charged NZD 44 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 283 reviews
Value for money
Show reviews from:
April 28, 2015
No salt ,pepper or olive oil to aid in cooking in the fabulous full size kitchen.........
Spacious and very comfortable stay
April 20, 2015
The blinds in the second bedroom don't fit the windows properly so light from the hallway falls directly on the sleeper, which in this case disturbed our son's sleep to the point where he ended up on the couch.
The evening shuttles into town and back were welcome, the staff helpful, the view spectacular, the fire appreciated and the unit well appointed and kitted out.
April 16, 2015
A strong smell of curry in the room which is kind of disgusting.
April 13, 2015
Parking - when there were not enough spaces in the parking lot, the hotel did not manage the parking and this resulted in that both sides of the lane, which is very steep, to the parking lots were fully parked. This made it extremely difficult to get the car out of the parking lot. Credit Card Surcharge - At the time of check-out, I wasn't told that there would be a surcharge of payment by credit card. Maybe I should have gone through all T&C before that, but I would expect them to tell me again at the time I paid. And surprised to know that boutiques in the town do not charge additional for credit card but big business like this do!
Facilities are good.
April 9, 2015
The awkward way you have to get to your room with heavy luggage
April 9, 2015
2% added to bill for use of card and NZ$150 deposit required even after rooms prepaid. Poor internet speed with 30 minute free otherwise NZ$18 for a day. Difficult parking
Friendly and helpful staff, good view and clean, quiet with free shuttle. Comfortable beds in large room and clean toilets
April 8, 2015
Not enough car parks at times. Also only a very small frying pan in kitchen made it awkward to cook bacon and eggs for breakfast.
It was great having a washing machine and drier in the apartment to do our own laundry while away.
April 7, 2015
Very cold room and had dirty dishes left in our cupboards
April 7, 2015
rangehood was not working but hopefully they fix it
rooms were nice and clean and lake view
April 7, 2015
We can hear the noises from outside even if rhe windows are closed..too loud at 3am..
March 21, 2015
This place was amazing. Very comfortable accommodation. The view was spectacular. Had a great walking trail. Wish we had more time there.
March 17, 2015
When we moved into the room there was dirty towels on hanging on the door, with lipstick on it from previous guests. During our 3 night stay, day servicing was poor with beds made to an extremely poor standard. A glass door which was not open when we went out for the day was left open by cleaning staff leaving us exposed to the outside with a public walking track nearby so we were lucky to not be robbed. Worst of all when I departed I always check under beds in case there has been items that I have dropped, under the main bedroom bed there was an empty condom wrapper, this had obviously been there for a while as it was covered in dust and was only just under the edge of the bed so there is no excuse for it not being found. As it had obviously been there some time the issues with cleaning staff is obviously endemic. I suggest you sack those responsible for these rooms as the dusty condom wrapper suggests they work is of an on going poor standard and totally unacceptable for any accommodation let alone ones this pricey!! Do something about your cleaning staff before you get a bad reputation!!
March 17, 2015
Hotel needs more signs to show where the exits and links to other building.
March 15, 2015
the lack view
March 11, 2015
Location is a little out of town so needed a shuttle to get in, nice walk for 35 minutes if you felt that way inclined
The views are fantastic, staff very helpful, two bedroom apartment was well laid out
March 7, 2015
Only 30min free wifi 24 hrs Breakfast not fresh/hot Access to rooms not easy Courtesy bus not available around lunch time
Nice view of lake
March 4, 2015
Wifi for 30 mins per day Cleaning service very late and average
Tv Views Shuttle bus driver
March 3, 2015
Fantastic 2 bedroom apartment with great views over the lake and nice veranda. Modern accommodation with everything you need.
March 2, 2015
It felt tired and apartments were a little empty. 30 mins free wifi per day was ridiculous. It should be free for all guests.
View fabulous. Size of apartments fabulous. Car parking onsite.
March 2, 2015
The cleaning staff did not clean our unit one day and also did not do the best job on another day. Just glad that the supervisor stepped in and cleaned our unit.
The space in our unit was great and also the view.
March 2, 2015
Unfortunately we had bad weather and there is no coverage walking from unit up to access to foyer.
The unit was quite spacious and easy to have 2 couples in. The shuttle to and from town was great.
February 28, 2015
Not enough parking and with car parking were ever they could it may the entrance to motel both dangerous and inaccessible
February 26, 2015
First, I was given one of the worst rooms for $400/night!!!! (at the garage where people come and go along with recycling and garbage) Room had not been sufficiently cleaned also.
The staff were lovely.
February 25, 2015
Attitude of reception staff
February 23, 2015
One of the worst hotel I've ever been to. Room service is disappointed, they do NOT change sheets clean toilet. Breakfast is not enough and not worth the $$$. Stuff at reception don't know how to deal with guests nicely Absolutely waste of money doesn't deserve 3 stars I paid 1900nzd plus for 4 nights.
Bus driver is a nice helpfull man
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