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327-343 Frankton Road, 9300 Queenstown, New Zealand – Show map
|Special Offer - Two-Bedroom Apartment with Courtyard View (Not Serviced)|
|Special Offer - Double Room (Not Serviced)|
|Special Offer - Two-Bedroom Apartment with Lake View (Not Serviced)|
|Four-Bedroom Apartment - Penthouse|
|One-Bedroom Apartment with Lake View|
|Two-Bedroom Apartment with Courtyard View|
|Two-Bedroom Apartment with Lake View|
|Three-Bedroom Apartment with Lake View|
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140 properties in Queenstown
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353 verified reviews
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Oaks Shores's staff speaks: English
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Sauna, Fitness Center
Food & Drink
Restaurant with Dining Menu
WiFi is available in all areas and charges apply.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Tour Desk, Laundry, Dry Cleaning, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
One child under 2 years is charged NZD 20 per person per night in a crib.
One older child or adult is charged NZD 44 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 353 reviews
Value for money
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Location was good, not central but as well not too far. Free parking which was good as well. One of the staff was really nice and knowledgeable.
Not free wifi. Only for 30min which is not great. One of the staff was not friendly and we did request an hairdryer but they never brought it.
Fabulous views right on the lake wish we stayed longer cheers
Spacious, clean and comfortable apartment. Well equipped kitchen.
The car park and getting to our rooms is a guess work.
We had a marvellous very spacious 2 bedroom apartment on level 10. Amazing views of the lake and mountains, walkway to town in close proximity, room had all amenities, extra large and extremely comfortable bed, plenty of parking. Enjoyed having a little distance from the hustle and bustle of the township. Walk to town an easy stroll - that is if you can drag yourself off the balcony.
Very little to complain about but somewhere to put your soap and hang towels in the bathroom would make the difference between a 99% and 100% approval rating.
The view was exceptionally beautiful and the room made full use of it with floor to ceiling glass. Living area was spacious and comfortable. The restaurant offered wonderful food and service. We will definitely stay there again!
The bedrooms and ensuite were small but that just meant there was more living space.
Shuttle drivers are friendly.
At times, room service wasn't completed. Broken shower head that we fixed. Poor internet -advertised as free wifi and we inconveniently found out it was only for 30 minutes a day - which didn't always work. Hard to find room on arrival and was not offered assistance from staff.
Patio, Kitchen, Rooms, staff are all wonderful.
Paying for WiFi at this location when less sophisticated and less expensive accommodations include it for free is annoying. Having fans in the rooms to move the air would be great. The rooms don't allow for the ventilation of the rooms to keep them cool, they get quite hot and stuffy.
the view out the window in the room over lake and up at the mountains was amazing.the restaurant meals were very good plus the restaurant staff were very friendly
we found it very hard and confusing to find our room it was like a rabbit warren.the drive way was very steep and cars were parked on both sides made very hard to get past
Location was excellent, rooms were tidy and had everything we needed
No allocated parking- often struggled to find parking. Often other guests had visitors who used up all the parking. Cleaners did not clean very well - did not wipe down kitchen or bathroom/ hand basin or bath.
Hard to connect wifi, when I'm checking in ,reception staff charge deposit via visa without any explanation, and with bad manner.
clean large rooms with all you need
absence of free coffee in the morning.
Location and apartment condition and decor
No free wifi , limited free time. Parking insufficient
Fantastic view, close to town and spacious apartment
-Had to wait a while for room when checking in. -no free wifi
Paid $277 a night with no air conditioning,hardly any view,lousy Facilities. Never again will we set foot in this place.They would not refund us. So we had to stay there against our will
Spacious main room.lovely views.
It took ages to find room. Second bedroom twin beds. Ok for a family but not for 4adults.
Wifi should be free, especially if the hotel is to be promoted well on social media.
Spacious All the amenities picturesque location
No housekeeping No free wifi No food available after 8 pm
Excellent room facilities, in particular for cooking our own 'halal' food.
Breakfast finished at 9.00am. We came at 9.20am and the front desk guy and a guy at the bar unfriendly rejected us. No one told us that breakfast is finished at 9.00am when we checked in The ladies at the front desk when we checked in were also not so friendly. Even though our rooms rates include breakfast the front desk guy said no. Only after we showed printed booking.com reservation he then admitted. Because of this disappointment and also because the food is not 'halal', we did not have breakfast for the next two days in the hotel restaurant even though we have voucher for it. Better to cook our own 'halal' food in the room. This is our 2nd holiday trip to NZ. We decided to come back to NZ because last year we had a very nice holiday in NZ and all the people we met are friendly. We are now staying in other part of NZ and the hotel staff here is very friendly and helpful.
A very clean and comfortable hotel. Very quite and a nice jogging path just in front of the hotel.
There is a pungent smell of curry?when I entered the room.
There was a large event on. I feel they should have made some effort to transport those in the marathon to town as it was an early start.
Views and accommodation.
Getting luggage to and from apartment.
Liked the close proximity to the airport, helped that the bus stop was on main road just up from hotel.
Loose light fixtures, had to call reception to get the main light working. Noisy room, smokers smoke drifted into room.
View is fabulous.
Only 30mins free WiFi per day.
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