Pinewood Lodge

close to town. had enough heaters to keep warm. clean sheets.

first room - all 3 ground level windows had no lockablilty. no sound privacy between neighbouring unit. pots- 2 provided and one had a nail holding handle on dangerously other had lost all conductivity and wouldnt heat food. floor felt like it had holes under the vinyl/carpet.

We had our own cottage, with a young family it was great to have our own space and it was an easy walk into town.

The beds only had thin quilts with no extra blankets in the cottage, it was a bit cold.

free limited internet

room was in a house with others. expected to be separate.

Nice staff, nice room and ample parking. Very decent place.

The only problem was the bed bugs that left us with some itchy bites and it wasn't Mosquitos (very cold at the time). Get this sorted and the management have a great place.

The staff was awesome in giving advice on what activities would be best. And the pizzas they make are brilliant!!

staff and position

bunk beds not well designed you have to step on lower bunk to get into and out of upper bunk head room very limited.

Hiking, montain biking, taking photo

Noise, crowd

The staff was really nice and friendly, they helped with everything we have asked for.

The wireless internet did not reach into either of our rooms, we have to go to the common room of the unit to get connected.

catering to mountain bikers in the sunny months. great trail advice. A lovely place to stay.

Excellent staff.Good location.Quiet.

I liked the bungalow-type design, 3 bedrooms with its own kitchen and cosy living room, and balcony. Very friendly staff.

If unlucky, teenage-backpackers, obviously drunk, no respect for other guests sleeping, are shouting and yelling in the middle of the night. I guess this can happen anywhere but I wish the hotel/lodge would take more action against them.

Great price for location, clean, staff were really nice and helpful. Kitchen well equipped. Would stay again for sure.

Our cabin and the surrounding ones needed some tlc...the one next door looked like some one had driven into it! Lock on the bathroom was broken too.

Good location, room was clean, staff were very friendly

Ad was misleading. The bedroom does not contain a tv or private patio. These are shared between everyone staying in the house.

Close to town. Good communal kitchen facilities. Room with ensuite was small but adequate.

Nothing really.

I used the laundry which was handy etc. The room was a reasnable size etc . Bed was good and facilities were good. Used the HUB for evening meal which was great and fair price

mountain bike friendly and centrally located. staff very helpful and knoledgeable.. and have a geniune interest in their guests. great views aruond the lodge and lots of space. i will return one day

going home as i wanted to stay

Location

Poor (shared) facilities

Great advice from staff about riding trails, very friendly. Spa was great value for money anf good way to relax.

Kitchen often left in mess by other stayers, not the most pleasant.

Proximity to the town and the budget prices.

Inclined to be a little noisy with parties after 10.00pm and squeaky floors. No bed side tables with lights.

Nothing exceptional

Lack of facilities

Really helpful staff with good facilities. Great to able to bring the dog!

Very nice facilities, super-clean and well organized kitchen, rooms very functional and clean also. Great location near town and Queenstown attractions.

A bit pricey, but worth spending a little extra for what you get.

We had a roomy cabin to ourselves, the lounge was large enough to have friends around. The bathroom was newly refurbished and was very nice. It was basic, good value accommodation close to town with great views of the mountains.

The second bedroom was too small. They needed to have some wine glasses and microwave cookware supplied.

Great location, clean rooms,friendly and helpful staff, very mountain bike friendly.

Friendly staff

Accommodation well and truly overdue for upgrade. 16 beds to one bathroom with toilet within is ridiculous. Crappy old kitchen.. Well below the standard expected of nz backpackers and not value for money.