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Newest reviews for Pounamu Apartments

  • Suz
      New Zealand
    August 28, 2014

    Too pricey for what it was

    7.1

  • Yusuf
      Australia
    August 15, 2014

    LOvely studio unit that had a view of the mountain and lake. Comfortable and convenient location close to bus stops.

    Unit was a little small although a studio apartment.No breakfast available.

    8.3

  • Hayden
      New Zealand
    August 8, 2014

    Staff were very friendly and location was excellent and bed was comfortable

    Room was a bit smaller than what was in the photos on the website

    7.5

  • Anonymous
      Australia
    August 5, 2014

    The ease of location was great! A lovely walk into town. The staff took care of all our snow requests, bookings, passes etc. Apartment was, homely, comfortable and spacious. We had everything we needed.

    9.2

  • Chris
      Australia
    August 3, 2014

    Excellent apartments as always

    Price has increased, we would normally book the full apartment but only booked studio this time as it was too expensive

    9.6

  • Richard
      New Zealand
    July 28, 2014

    Everything

    9.6

  • Ian
      New Zealand
    July 22, 2014

    Excellent facilities

    Close to road so som traffic noise

    8.8

  • Teresa
      New Zealand
    July 16, 2014

    Lovely apartment with nice views Very warm loved the fire Well equipped kitchen and nice bathrooms

    9.2

  • Julie
      New Zealand
    July 14, 2014

    Views and layout of apartment ideal

    Road Noise Expensive

    8.8

  • Emma
      New Zealand
    July 9, 2014

    Clean and comfortable Great facilities (washer/ dryer) value for money

    10

  • Kevin
      New Zealand
    June 18, 2014

    Excellent facilities, fantastic view, wonderful staff.

    Nothing

    10

  • Anonymous
      Australia
    June 4, 2014

    Location had fantastic views 10 minutes from town Helpful staff

    7.9

  • Anonymous
      New Zealand
    May 16, 2014

    I did not

    Expensive to service Unfriendly staff Take shoes off really? No service what so ever Rude False advert Realy realy bad

    3.8

  • Ward
      Australia
    May 11, 2014

    Wi-Fi was great. Others in my party always had problems but I didn't.

    No chair to relax on, only a desk chair

    9.2

  • Bruno
      Singapore
    May 8, 2014

    Modern apartment, well equipped and with a very nice view of lake and mountains.

    Nothing.

    9.2

  • Anonymous
      Canada
    May 3, 2014

    Beautiful apartment, well-kept, clean and luxurious

    A bit of a walk from the centre of the town and uphill on the way back (15-20min)

    9.2

  • Robert
      United Kingdom
    April 29, 2014

    View

    Shower/bath

    7.1

  • Anonymous
      New Zealand
    April 28, 2014

    A bit far from town, rather noisy at night. The room and bed are really small. Room is not serviced daily. Wifi connection is horrible.

    8.3

  • Jonathan
      United Kingdom
    April 25, 2014

    The staff here are super friendly (very helpful and they were also very nice when I accidentally parked in the wrong spot). The room was very nice with modern fittings, it was a good size and was nice and warm.

    It is a bit far out of town (15-20 mins walk but it's basically a straight road which is well lit)

    9.6

  • Peter
      New Zealand
    April 24, 2014

    Couldn't fault my stay in anyway!!

    9.2

  • Anonymous
      New Zealand
    April 23, 2014

    Location

    Clean towels not everyday

    10

  • Anonymous
      Australia
    April 22, 2014

    A nicely appointed apartment, with a lovely view. It was expensive, but not outside the outrageous prices that they charge in Queenstown!

    Wi-Fi was advertised as free, however it did not work during the 7 nights that we stayed. The Wi-Fi availability was one of the main reasons we stayed at this property as I was travelling with my two teenagers. The management did try to fix the problem but they did not really understand how the computer system was set up and could not help. The manager claimed to know nothing about iPads and therefore did not know why the Wi-Fi wasn't working??? The upshot was that we never had connectivity - very disappointing as I was not able to communicate with my elderly parents or upload images of the trip etc..Also the gas fire was a little complicated and came with no instructions. Also the air conditioning was not working at first. Additionally, the under floor heating was only working in my bathroom and not the other bathroom that the kids were using. There wasn't much in the way of helping the guests make the most of the facilities at check-in as no instructions were given for the various appliances that were required to make ourselves comfortable eg: air con, gas heater etc.. Also when I made my on-line booking through booking.com I was not aware that this property was a self contained unit - which meant that we had no cleaning service unless we stayed for longer than 9 nights. I would not stay here again as I don't think that they delivered what was advertised, nor made it clear as to the type of accommodation.

    6.3

  • Jenny
      Australia
    April 22, 2014

    Location staff facilities appointments were all wonderful

    The under floor heating was turned on for the whole complex one afternoon - unfortunately the thermostat in our unit was turned up very high from last season so the apartment became an oven through the night and was very uncomfortable - the staff were very helpful the next day but once the floor heated up it took a long time to cool down - even with windows open etc This was the only problem we had otherwise a really great stay thank you!!

    9.6

  • Anonymous
      Australia
    April 18, 2014

    It was a 10-15 minute walk to town and the staff were charming. The underfloor heating in the bathroom plus the heated towel rail were the only bright spots.

    We booked here because it advertised as having free parking and free wifi but the wifi never worked for longer than 10 minutes before dropping out. Our studio was miniscule as was the bathroom. Our "view" was an area best described as a bomb crater - so much for landscaping. Our studio was not cleaned in 7 days. The number of steep stairs to be negotiated were cumbersome and annoying. As for "removing our shoes", they had to be joking. Where would you sit to do this?

    5

  • Brian
      Australia
    April 16, 2014

    Staff very helpful and friendly. Room was amazing had all the features needed really comfortable stay.

    Nothing really

    9.6

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