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110 Frankton Road, 9300 Queenstown – Show map
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151 verified reviews
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Pounamu Apartments's staff speaks: Dutch, English
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Golf Course (within 2 miles), Cycling, Massage, Hot Tub, Bicycle Rental
Food & Drink
Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
3:00 PM - 8:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 1 year stays free of charge when using existing beds.
One child under 1 year is charged NZD 25 per stay in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 151 reviews
Value for money
Show reviews from:
very spacious large apartments. Breathtaking views.
booking roster system on the spa, very hard to get time.
Too pricey for what it was
Stunning views, Warm apartments, Well appointed rooms, very clean. Great parking with ski lockers.
Road noise, wooden floors (shoes off), steep access to our rooms
LOvely studio unit that had a view of the mountain and lake. Comfortable and convenient location close to bus stops.
Unit was a little small although a studio apartment.No breakfast available.
Staff were very friendly and location was excellent and bed was comfortable
Room was a bit smaller than what was in the photos on the website
The ease of location was great! A lovely walk into town. The staff took care of all our snow requests, bookings, passes etc. Apartment was, homely, comfortable and spacious. We had everything we needed.
Excellent apartments as always
Price has increased, we would normally book the full apartment but only booked studio this time as it was too expensive
Close to road so som traffic noise
Lovely apartment with nice views Very warm loved the fire Well equipped kitchen and nice bathrooms
Views and layout of apartment ideal
Road Noise Expensive
Clean and comfortable Great facilities (washer/ dryer) value for money
Excellent facilities, fantastic view, wonderful staff.
Location had fantastic views 10 minutes from town Helpful staff
I did not
Expensive to service Unfriendly staff Take shoes off really? No service what so ever Rude False advert Realy realy bad
Wi-Fi was great. Others in my party always had problems but I didn't.
No chair to relax on, only a desk chair
Modern apartment, well equipped and with a very nice view of lake and mountains.
Beautiful apartment, well-kept, clean and luxurious
A bit of a walk from the centre of the town and uphill on the way back (15-20min)
A bit far from town, rather noisy at night. The room and bed are really small. Room is not serviced daily. Wifi connection is horrible.
The staff here are super friendly (very helpful and they were also very nice when I accidentally parked in the wrong spot). The room was very nice with modern fittings, it was a good size and was nice and warm.
It is a bit far out of town (15-20 mins walk but it's basically a straight road which is well lit)
Couldn't fault my stay in anyway!!
Clean towels not everyday
A nicely appointed apartment, with a lovely view. It was expensive, but not outside the outrageous prices that they charge in Queenstown!
Wi-Fi was advertised as free, however it did not work during the 7 nights that we stayed. The Wi-Fi availability was one of the main reasons we stayed at this property as I was travelling with my two teenagers. The management did try to fix the problem but they did not really understand how the computer system was set up and could not help. The manager claimed to know nothing about iPads and therefore did not know why the Wi-Fi wasn't working??? The upshot was that we never had connectivity - very disappointing as I was not able to communicate with my elderly parents or upload images of the trip etc..Also the gas fire was a little complicated and came with no instructions. Also the air conditioning was not working at first. Additionally, the under floor heating was only working in my bathroom and not the other bathroom that the kids were using. There wasn't much in the way of helping the guests make the most of the facilities at check-in as no instructions were given for the various appliances that were required to make ourselves comfortable eg: air con, gas heater etc.. Also when I made my on-line booking through booking.com I was not aware that this property was a self contained unit - which meant that we had no cleaning service unless we stayed for longer than 9 nights. I would not stay here again as I don't think that they delivered what was advertised, nor made it clear as to the type of accommodation.
Location staff facilities appointments were all wonderful
The under floor heating was turned on for the whole complex one afternoon - unfortunately the thermostat in our unit was turned up very high from last season so the apartment became an oven through the night and was very uncomfortable - the staff were very helpful the next day but once the floor heated up it took a long time to cool down - even with windows open etc This was the only problem we had otherwise a really great stay thank you!!
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