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8 Duke Street, 9300 Queenstown – Show map
Excellent location – rated 9.3/10! (score from 85 reviews)
Rated by guests after their stay at Sofitel Queenstown Hotel & Spa.
|Luxury King Room with Spa Bath and Executive Lounge Access|
|Premier Suite with Spa Bath and Executive Lounge Access|
|Superior Double Room|
|Superior Twin Room|
|Superior King Room|
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129 properties in Queenstown
Including hotels, apartments, villas and more.
85 verified reviews
We speak your language
Sofitel Queenstown Hotel & Spa's staff speaks: French, English
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Golf Course (within 2 miles), Skiing, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Library
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Private parking is available on site (reservation is needed) and costs NZD 25 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 85 reviews
Value for money
Show reviews from:
The Rees Hotel & Apartments has lakefront accommodations with private balconies and spectacular views. It features free Wi-Fi and a free shuttle to the center of Queenstown.
Score from 332 reviews Excellent
On the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa features 5-star amenities including an indoor pool, a fitness center and a day spa. The elegant rooms and suites feature a gas fireplace....
Score from 453 reviews Excellent
The Scenic Suites Queenstown is in the resort of Queenstown. The hotel is a 5-minute walk from the center, yet its quiet, hillside location offers great views of the lake and mountains.
Score from 344 reviews Excellent
Along with free Wi-Fi and free on-site parking, Apartments @ Spinnaker Bay feature lakefront accommodations with views of the mountains.
Score from 183 reviews Wonderful
Had the most fantastic time, great food (room service and breakfast buffet), fanstastic staff and very comfortable warm rooms. Can't fault our stay.
If it had a pool would be even better!
poor attitude and lack of quality of service all round. sad really.
Great location, very helpful and friendly staff, beautiful rooms.
Great service - concierge/bell boy was fantastic
Spa - great staff but insufficient facilities that were dark and a dated
location and service was second to none
The room was amazing, loved the design and the layout! The coffee machine, the spa bath, the heated floor, the service and the staff all made our trip perfect!
Room didn't have enough power sockets - not a biggie but we all have a lot of gadgets these days. Not enough coat hangers or drawer space - again not a big one but couldn't fault much else.
Location of the hotel is great with easy access to town center
Room itself did not come with much. We got takeaway but we were given utensils, came back to the room realised no utensils were there either. Would be good if the basics were provided.
Facilities, cleanliness, comfort, room, attention to detail
Staff were judging when I walked in. Made me feel undervalued.
The rooms are comfortable and the location is very convenient.
- level of service is inconsistent - some staff are fantastic and others indifferent and ignore guests - strange noise coming from the air-conditioning and waking us up all night - very disappointed in all the breakfast options (3 different buffet menu options available). Confusing and expensive. - the hotel does't feel like a 5 star hotel
All the staff we encountered, from the front desk to the bar, restaurant and spa were extremely friendly and professional. Even the staff passing us in the halls would greet us and also turn around to call lifts for us etc. Delightful experience.
Nothing to fault other than a couple of minor cleaning errors (a stranger's blonde hair left behind, a cold cup of coffee not removed)
Loved the location. Room service was excellent
The room looked like a child had cleaned the room and made the bed on the Saturday, mini bar not replenished No bottled water at any time in the room.
The interior design felt luxurious without being over the top. It was chic, tasteful and elegant. The hotel is smaller than some other Sofitels but this gave it a cozy homely feel. Although the rooms are small, the layout and design of the bathroom makes it feel comfortable. The spa bath was great and the complimentary steam room in Le Spa was a nice touch. The bed was comfy and the pillow menu has a good range of options. We chose the gondola view and it was quiet. The location was top-notch! The valet parking service was so handy especially on the cold days/nights. The concierge, managing director and reception ladies were all so helpful and friendly -- except for a receptionist called Ms. Zhang as she was curt and rushed. We felt stressed out whenever we had to deal with her! Quite the contrast to the others who took their time to chat with us.
1) Limited Mb and slow wi-fi 2) Ms. Zhang who was curt and not as pleasant as the other staff members
Close to town , 11am cheak out
The heat in the rooms was hot and uncomfterble
The staff were amazing, I have never had such genuine care & attention given from hotel staff - a personal note & bath salts after a gruelling drive, a wonderful concierge & receptionist, pillow menus, THE most comfortable beds EVER! I could go on & on...oh and the food - perfecto!
Lighting in room very low. Hard to read.
This is a fantastic hotel. We have stayed here before and we chose to stay again as it ticks all the boxes for us. Highly recommended!
I loved how good the location is to everything. The staffs was so professional and friendly. They are always ready to help and always there to greet you!
There was nothing I didn't like abt it!
Room was clean and spacy. Location is excellent. Staff is very kind.
You have to pay for internet in 2014! Breakfast (buffet) is not worth 39,95. Staff is greating you with bonjour. I stayed at sofitel luxembourg as well, if you hear that there that's normal but NZ: nah :/
I thought this hotel was wonderful. I would stay again.
Street noise Cupboard space Bath (jacuzzi) Valet parking Internet
The hotel has a wonderful location. It is a 5 min walk from all the shopping, eating, adventure booking places and yes, the lake and lovely Queenstown gardens. The hotel has great staff - extremely friendly, eager to help and go to all lengths to make your stay comfortable and relaxing. The room we stayed in was tastefully done.
The breakfast has limited choices and offers similar fare everyday.
We were upgraded to a lovely room on the top floor we complained the next morning about the noisy air conditioning and were offered a free breakfast - very good service
The air conditioning unit was noisy -
Well presented hotel with excellent amenities
All the staff at the hotel were A1. Both in efficiency, courtesy and the appearance of genuine interest when we spoke with them. The hotel is modern and attractive and we were pleased with the room we occupied. Overall 10 out of 10
There was nothing about Sofitel we didnt like except for two things we mentioned on our departure. One of the side-light bulbs had blown and the shower door was not flush enough with the bottom of the shower so that water drained down it onto the floor for some while after we'd finished creating quite a puddle A potential hazard!
High quality hotel well situated
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