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176 Dickens Street, 4110 Napier, New Zealand – Show map
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62 properties in Napier
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118 verified reviews
They speak your language!
Quest Napier Serviced Apartments's staff speaks: Dutch, French, English
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Golf Course (within 2 miles), Cycling, Library
Food & Drink
Breakfast in the Room
Wired internet is available in the hotel rooms and costs NZD 10 per 24 hours.
Private parking is available on site (reservation is needed) and costs NZD 10 per day.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Dutch, French, English
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged NZD 20 per person per night in a crib.
One older child or adult is charged NZD 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 118 reviews
Value for money
Show reviews from:
was very hot in Napier and would have been better with air conditioning
The staff did all they could to help us and were very accommodating however there was little they were able to do to remedy the situation of the hot rooms.
Large unopenable windows facing west and a carpark. Summer sun made the room like a sauna. This hotel must invest in the installation of airconditioning if they want customers in summer
Staff were friendly and helpful. Room was clean and overnight parking for the car was convenient and secure. Good position close to city centre.
Good service from reception
Mattress too hard to sleep on, had no support, Room was very very hot,we were given a portable AC,but it was too loud to use
Excellent facilities, very clean.
Ventilation is a real problem. We spend a very warm night at the Napier apartment. There is no ventilation and only a very small window you can open.
Quest is always good quality. The staff here were superb
Sheets were a little scratchy and the room did not have the balcony suggested in the booking.com website
Great central location, easy to get around from Quest as our base. Secure, comfortable and facilities were great. Friendly staff always with a smile, a hello or advice. Loved Napier and we will be back to visit.
A little noisy but that is often the case. Paying for wifi - it's such a necessity now its a pain to have to pay extra for it.
Liked the location, so close to everything in city. Staff were pretty good. Information was good.
Air conditioning was a mobile unit which proved to be difficult to get temp right especially if the window needs to be open for the ducting to hang out. Wished the secured car park was cheaper, like $6-$8.
We were upgraded to a larger room. Very friendly staff.
The position of the sofa and TV is odd; however we didn't use them anyway!
Accommodating staff and central location.
Wifi (still charging in this day and age?) and cost of secure parking. No in-room laundry. Noisy kids in corridors.
This was a really good stay close to everything The staff were fantastic The room had no view but well kept and very clean
No view! But we went out all the time so it didnt matter
Ceiling fan, Quiet location, good carpark
Lavatory paper too thin
Great location and helpful, friendly staff
had to pay for wifi then extra devices on top of that
The welcome, the ambience and overall experience
The staff, Lara was great
The Car Park
Self contained with cooking facilities gave us the opportunity cook rather than eat at another restaurant. Very comfy and close to everything in town.
Napier RSA club would not allow us to come in and use their facilities as no one new us. First time in many years of extensive travel we have been refused entry to a Services club. Interesting to hear the next day on the radio that Service Clubs in NZ and short of funds and threatened with closure.
Very good customer service, location and facilities. The staff went out of their way to ensure that we enjoyed our stay.
I think charging $20 extra per night for a cot/crib is too expensive.
Friendly & courteous staffs Good value for money Central location
Clean and spacious. Provided 2 inter connecting rooms and secure parking. Staff were very polite and friendly
Location: 2 doors away from an adult selection shop is not ideal for a family. Bed: needs a thick mattress protector so you can not feel the springs.
Less than 1 min walk to shops and cafes but still quiet for sleeping Heaps of parking Secure and clean Modern comfortable rooms great staff Would highly recommend
They very kindly posted two garments we had left behind.
Lovely clean and quiet room kitchenette was well stocked wish I could have stayed longer
TV was a bit small
Quest was a great place to stay overnight while doing business in the area. Just what we needed. Staff very helpful,
Location was fabulous although we had a car and Napier was easy to get around.
Cold tiles in bathroom.
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