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Recently booked in Queenstown
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Mercure Queenstown Resort is located in a unique location overlooking the Remarkables and Lake Wakatipu. It features a restaurant with panoramic views, a seasonal outdoor pool, gym and sauna. All rooms at Queenstown Mercure feature views of either the grounds or Lake Wakatipu. Tea/coffee making facilities and 26-inch LCD satellite TV are also included. Full buffet breakfast is served each morning. Vista Restaurant has floor-to-ceiling windows and offers brasserie-style cuisine in the evenings. The alpine-themed Lounge Bar serves cocktails, beverages and snacks in front of an open fireplace. The Queenstown Gardens and central Queenstown are 1.5 miles away. Mercure Queenstown Resort has free parking and is 9 miles from Queenstown Airport. Hotel Rooms: 148, Hotel Chain: Mercure. Most recent booking for this hotel was yesterday at 01:22 from Australia.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Grounds, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safe, Heating, Baggage Storage, Ski Storage, Restaurant With Dining Menu, Sun Terrace ActivitiesSauna, Fitness Center, Hot Tub, Horseback Riding, Outdoor Swimming Pool, Outdoor Swimming Pool (seasonal) ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Tour Desk, Fax/Photocopying, Shuttle Service (surcharge), Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge)
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Total Hotel Score:8.1
Based on 109 reviews Guest reviews are written by our customers after their stay at Mercure Queenstown Resort. |
Score breakdown
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Score filter |
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John
Mature couple
Seattle,
United States of America
February 9, 2012
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Everything. First class all the way. As a businessman, I NEED wireless in order to function. The system there is archaic. I can get free wireless at McDonalds, but don't even have that option. So, even though I liked everything about it, I will not stay there again. Great for vacationers, unacceptable for business.
2 out of 2 people found this review helpful, did you?
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10 |
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Pariya
Mature couple
Dunedin,
New Zealand
May 22, 2012
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good view, quiet, full facilities
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9 |
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Mary
Group of friends
Elmhurst,
United States of America
May 21, 2012
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Warm rooms. Very pretty decor. Bathrooms could be a bit more up to date, but they were clean.
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9.6 |
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Louise
Family with older children
Westhill,
United Kingdom
May 8, 2012
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Very friendly staff very nice place to stay you are always made welcome I would definitely stay there again
Did you find this review helpful?
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10 |
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Leona
Solo traveler
Auckland,
New Zealand
April 22, 2012
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Very dated looking hotel - rooms could use a face lift and update.
Did you find this review helpful?
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7.1 |
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Kathy
Solo traveler
Auckland,
New Zealand
April 13, 2012
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The staff, the cleanliness of the hotel, the service and the design It was up on a massive hill which wasn't in the ad for the hotel when I booked it. Also the room was a long way from the lifts that I was in.
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9.2 |
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Dingwei
Group of friends
Dunedin,
New Zealand
April 11, 2012
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Some staff good services.
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7.9 |
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Ken
Mature couple
Dunedin,
New Zealand
April 10, 2012
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friendlyness of the staff and the cost of the room The prices for the minibar is too expensive
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7.5 |
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Karthik
Solo traveler
wellington,
New Zealand
April 5, 2012
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quiet and serene, wonderful staff and connection with guests housekeeping
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7.5 |
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Eric
Group of friends
Christchurch,
New Zealand
April 4, 2012
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great rooms and great views of the lake. Excellent staff and breakfast. Very reasonably priced. And nice to be remembered from the last visit. internet access is not good enough. It should be wifi and $26 for 24 hours is far too much. Ideally wifi should be no extra cost today; if it is to be charged separately, then $10 for 24 hours, like Scenic Circle in Dunedin, is about right.
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9.2 |
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John
Solo traveler
north york,
Canada
March 31, 2012
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Superior accommodations and locale. There is a oeriod of the day when food services are scant. food pricing could be adjusted downwards to provide better value for dioners. Cuisine could be upgraded with respect to variety, affordability, and diversity.
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8.5 |
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Rick
Mature couple
KIRWAN,
Australia
March 28, 2012
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Everything - location, convenience
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10 |
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Tony
Mature couple
NEW MALDEN SURREY,
United Kingdom
March 25, 2012
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Comfort was a really nice stay and the staff were fantastic and the local bus goes straight to the front door of the hotel. Nothing all was great.
Did you find this review helpful?
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10 |
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Bill
Mature couple
Hamilton,
New Zealand
March 19, 2012
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Efficient friendly staff, great location and good value WiFi coverage. Its time accommodation providers realized that WiFi is a part of everyday life not some fancy accessory. A couple of PC's in the foyer is not good enough. Then there is the price charged for Internet services. I now book according to WiFi availability and price.
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10 |
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Frank
Family with older children
Christchurch,
New Zealand
March 15, 2012
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High comitment and great efficiency of staff at reception. My warm acknowledgments to Ann-Sophie. !/ items (I.E. vine bottle, food..) from the mini bar displayed on the !desk. No need for that. 2/ low parking capacity
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9.2 |
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Murray
Mature couple
Oamaru,
New Zealand
March 13, 2012
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All the facilities we needed - altho we didn't make full use of them due to time constraints. Feather pillows stirred up my allergies. Had to park out on the street as no spaces left on-site. Garden could do with a spruce-up.
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7.5 |
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Thomas
Mature couple
Stoke on Trent,
United Kingdom
March 8, 2012
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The location was very good with easy access to the town and with lovely views out over the lake and mountains.
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8.3 |
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Kimberley
Mature couple
STAINES,
United Kingdom
February 26, 2012
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Fantastic views of the lake and mountains. Very large room It was a little further out of town then was suggested in the information.
Did you find this review helpful?
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7.5 |
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Daniel
Solo traveler
Auckland,
New Zealand
February 26, 2012
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Access to emails. The charges for me to access my emails, at night and in the morning were nothing more than price gouging so naturally I went to some lengths to avoid such. This ruined the Mercure experience.
Did you find this review helpful?
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7.5 |
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John
Mature couple
telluride,
United States of America
February 26, 2012
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location and price Bathrooms need updating. Bus service was 4.00 to get to town. A van or courtesy car would be helpful.
Did you find this review helpful?
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8.3 |
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Greg
Young couple
Winton,
New Zealand
February 20, 2012
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Close to town. Nice location
Did you find this review helpful?
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7.9 |
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Adrian
Mature couple
Hamilton,
New Zealand
February 14, 2012
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Excellent staff. I booked the hotel particlarly as it had a pool. Sadly it was being renovated shame this,Haber been planned and announced earlier. The room was spacious and clean but in great need of renovation especially the bathroom See above
Did you find this review helpful?
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7.5 |
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Prakash
Mature couple
Mankau,
New Zealand
February 12, 2012
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I have stayed in 3 hotels during our 5 days to Queenstown and Mercure was the best.
Did you find this review helpful?
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10 |
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Jocelyn
Family with older children
New Taipei City,
Taiwan
February 8, 2012
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I do not like in the middle of the hotel staff keep banging our door maybe of the loud sound of the the tv, they can just ring our phone to tell us as we get nervous when in the middke of the night someone banging our door, they are not professional to handle this problem.
0 out of 1 people found this review helpful, did you?
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6.3 |
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Liu
Young couple
Beijing,
China
February 8, 2012
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It's a clean hotel, but limited WiFi access, only 8MB per computer is free, and only can get the single in lobby, thanks.
Did you find this review helpful?
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5.4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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