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Recently booked in Queenstown
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Mercure Queenstown ResortSainsbury Road, 9197 Queenstown (Show map) Very good, Score from 84 reviews“The service was excellent. The room overlooking the lake was wonderful. The scenic windows in the lounge and the dining room were spectacular. The value for money was the best I have experienced with the deal we got.”
David,
Port Macquarie
Mercure Queenstown Resort is located in a unique location overlooking the Remarkables and Lake Wakatipu. It features a restaurant with panoramic views, a seasonal outdoor pool, gym and sauna. All rooms at Queenstown Mercure feature views of either the grounds or Lake Wakatipu. Tea/coffee making facilities and 26-inch LCD satellite TV are also included. Full buffet breakfast is served each morning. Vista Restaurant has floor-to-ceiling windows and offers brasserie-style cuisine in the evenings. The alpine-themed Lounge Bar serves cocktails, beverages and snacks in front of an open fireplace. The Queenstown Gardens and central Queenstown are 1.5 miles away. Mercure Queenstown Resort has free parking and is 9 miles from Queenstown Airport. Hotel Rooms: 148, Hotel Chain: Mercure.
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Total Hotel Score:8
Based on 84 reviews Guest reviews are written by our customers after their stay at Mercure Queenstown Resort. |
Score breakdown
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Score filter |
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Adrian
Mature couple
Hamilton,
New Zealand
February 14, 2012
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Excellent staff. I booked the hotel particlarly as it had a pool. Sadly it was being renovated shame this,Haber been planned and announced earlier. The room was spacious and clean but in great need of renovation especially the bathroom See above
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7.5 |
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Prakash
Mature couple
Mankau,
New Zealand
February 12, 2012
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I have stayed in 3 hotels during our 5 days to Queenstown and Mercure was the best.
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10 |
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John
Mature couple
Seattle,
United States of America
February 9, 2012
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Everything. First class all the way. As a businessman, I NEED wireless in order to function. The system there is archaic. I can get free wireless at McDonalds, but don't even have that option. So, even though I liked everything about it, I will not stay there again. Great for vacationers, unacceptable for business.
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10 |
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Jocelyn
Family with older children
New Taipei City,
Taiwan
February 8, 2012
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I do not like in the middle of the hotel staff keep banging our door maybe of the loud sound of the the tv, they can just ring our phone to tell us as we get nervous when in the middke of the night someone banging our door, they are not professional to handle this problem.
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6.3 |
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Liu
Young couple
Beijing,
China
February 8, 2012
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It's a clean hotel, but limited WiFi access, only 8MB per computer is free, and only can get the single in lobby, thanks.
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5.4 |
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Nigel
Family with older children
Invercargill,
New Zealand
February 7, 2012
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accomadation at a reasonable price with friendly staff- got a free room upgrade to a lakeview room fan in bathroom didn`t go and room very hot and stuffy overnite even with air con on low
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8.3 |
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Sungwook
Young couple
auckland,
New Zealand
January 26, 2012
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Nice hotel in ZQN
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7.5 |
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Doug
Mature couple
Auckland,
New Zealand
January 25, 2012
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We got a reduced package deal which was good. The hotel was easy to find and the rooms spacious and clean. Had restaurants at the hotel whcih was good. Very freindly staff. The views spectacular. While the rooms were clean we found it looked like it was time for a bit of a spruce up. Carpets in corridors were well worn. Bathroom needed a deep clean and spruce up
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8.3 |
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Marcela
Solo traveler
sao paulo,
Brazil
January 23, 2012
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To expensive comparing with others superiors hotels in town
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5.8 |
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Adriana
Young couple
aarhus,
Denmark
January 22, 2012
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The view from the room, the room amenities and the location Perhaps furniture is a bit old fashioned and the lack of free wifi
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8.3 |
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Michael
Mature couple
Warrington,
United Kingdom
January 19, 2012
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The position of the hotel gives spectacular views of the lake & mountains. Facilities offered for the price were excellent. We used the pool, restaurant & laundry. All were good. The hotel is a good way out of Queenstown. The bus stops at the hotel, but the return fare is NZ$5. The position prevents a stroll into the town, say, in the evening & so we ate in the hotel.
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9.6 |
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Angela
Mature couple
Dunedin,
New Zealand
January 9, 2012
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Very good value for money. Friendly check in staff.
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8.3 |
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Helen
Family with older children
Inverness,
United Kingdom
January 3, 2012
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Views and comfort Cost of items in room
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8.3 |
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Anonymous
Mature couple
New Zealand
December 29, 2011
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We like the fact that it was only minutes away from the city. There was no information about water being potable. The rooms need sound proofing because we can hear the mumbling of the guests from the other room and the footsteps from the guests upstairs.
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8.3 |
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John
Mature couple
Gloucester,
United Kingdom
December 21, 2011
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Nicely located away from the busy town centre Swimming pool too cold to swim in Express Breakfast Breakfast poor value for money and not a good standard
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7.9 |
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Sally
Solo traveler
Ellerslie,
New Zealand
December 16, 2011
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The views-awesome
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10 |
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Jackie
Mature couple
Tyers,
Australia
December 2, 2011
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Beautiful views, nice clean rooms, lovely surroundings but would of been lively 2 have a balcony
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8.3 |
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Anonymous
Solo traveler
New Zealand
November 25, 2011
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Very little The hotel room was not clean - The house keeping was poor. Also the room was badly in need a refurbishing it was very dated and tiles in the bathroon had cracks Sorry but I would not stay there again - very disappointing
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5.6 |
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Anonymous
Young couple
Hong Kong
November 22, 2011
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We were upgraded to a bigger room with lake view. The room as well as its window view are just fantastic with good money for value!
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8.3 |
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Jean
Mature couple
PHUKET,
Thailand
November 11, 2011
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The room with the lakeview was very big, very clean. The staff is very helpful and very nice. We spent two nights there and we really enjoyed it
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10 |
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Fiona
Mature couple
Alexandra,
New Zealand
November 8, 2011
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Easy check in/out clean room Breakfast very average- stale croissants, bad coffee poor tv reception/quality
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5.4 |
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Helen
Solo traveler
Dunedin,
New Zealand
October 30, 2011
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Friendly staff, relaxed setting and environment
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9.2 |
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Tracey
Mature couple
Christchurch,
New Zealand
October 25, 2011
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Staff where fanatstic, and I would have checked back out after I saw the room if it was not for how lovely and welcoming they where. Room was unpleasant , and the bathroom was not well appointed at all.
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6.3 |
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Anonymous
Young couple
New Zealand
October 17, 2011
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The view and friendly staff
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8.3 |
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Samantha
Young couple
Dunedin,
New Zealand
September 12, 2011
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The location and the various views from different parts of the hotel. The rooms were spacious and very clean, which is something I am very fussy with. The staff were very friendly and helpful, and also the hotel as a whole was a very quiet and relaxing place to be. Only that the brochures in the rooms stated there was a Spa pool, but when we went to look for it we were disappointed to find that it had been removed.
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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