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Sainsbury Road, Fern Hill, 9197 Queenstown – Show map
|Superior Room with Two Queen Beds and Lake View (3 Adults)|
|Superior Room with Two Queen Beds and Lake View|
|Standard Triple Room with Two Double Beds|
|Standard King Room with Garden View|
|Superior Triple Room with Two Double Beds||
|Superior Twin Room||
|Standard Double or Twin Room|
|Superior Double Room||
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131 properties in Queenstown
Including hotels, apartments, villas and more.
262 verified reviews
We speak your language
Mercure Queenstown Resort's staff speak: Korean, Japanese, French, Spanish, English
When you book with us your details are protected by a secure connection.
Outdoor Pool (seasonal), Grounds, Terrace, Sun Deck
Ski Storage, Ski-to-Door Access
Sauna, Fitness Center, Hot Tub
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in public areas and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is not possible).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
Korean, Japanese, French, Spanish, English
2:00 PM - 12:00 AM
4:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge in a crib.
Free! Up to two children under 16 years stay free of charge when using existing beds.
One additional older child or adult is charged NZD 44 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Mercure Queenstown Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 262 reviews
Value for money
Show reviews from:
Copthorne Hotel is in Queenstown, a 10-minute walk from the resort center. This 4-star hotel has spacious accommodations and great views of Lake Wakatipu and the mountains.
Score from 876 reviews Very good
Heartland Hotel Queenstown is in central Queenstown, a short walk from town. It offers panoramic views of Lake Wakatipu to the mountains.
Score from 322 reviews Very good
Offering stunning views of Lake Wakatipu and The Remarkables Mountains, Rydges Lakeland Resort features free Wi-Fi, a sauna, a hot tub and a swimming pool.
Score from 1126 reviews Good
Millennium Hotel Queenstown is in central Queenstown. The hotel is a short walk to the local shopping and entertainment areas. It offers spacious, elegant rooms featuring marble bathrooms.
Score from 403 reviews Very good
Bit far from town
The views from the property were beautiful.
This hotel was too far from town. The room and bathroom were very disappointing as it was very old and desperately needs updating.
Location and view from room
Corridors cold at that time of year
The beautiful view, decent size room, bathtub, friendly staff, very helpful.
The bathroom needed updated. Our bin never got emptied.
Bed was comfy, really nice modern room, had a veiw of the lake, electric blankets on the bed, bathroom was all tiled and modern and very clean.
Heater would not work, TV was on the wrong settings, lights above the bed would not work,
Friendly and helpfull satff. Fantastic view.
For what it is the hotel interior and exterio looks a bit tired and in need of some renovation and facility refreshmnet.
The peaceful outlook
Wasn't long enough
The view across the lake to the remarkables was spectacular. Room was clean & staff were friendly & helpful. The restaurant has a great view as well & the food was good too.
There were a few things that could do with a bit of maintainence, but on the whole it was good value for money. Parking can also be a problem if you get in late.
Located a bit out of town.
Great staff, great view, great room overall.
Took Visa card as security, room rate plus $100 for incidentals but it would take 5 days for that money to be back on card? Should have questioned why not just the $100 as we were paying by cash? Bathroom toilet was not clean around the hinges and one of the flannels had a mark on it.....no electric blankets and spa was not hot enough...only 32 or 33 degrees on a freezing evening..
Very good hotel with good restaurant. The bar in the lobby is very nice (thanks to barman, Mr. Lucca).
The hotel is at walking distance to downtown, but at night you need to take a taxi (or bus number 9).
Room was good.
Staff being rude on the phone. Staffs written and verbal communication amongst themselves very poor.
Large comfortable well equipped room
Bathroom outdated - could do with a spruce up
Breakfast for the children was free.
Location: It costed us NZD15 per trip from the city to hotel, a bit far to walk especially to the hotel located in the hill.
The cost of the room was well worth it. Will definitely stay again.
My areas of concern from the last time we stayed (woken up early for a trip we didn't book) - was acknowledged. Thank you Mecure for your prompt approach.
The room was awesome and the view was great too.
The internet was very slow.
Walking into Queenstown. The breakfast was awesome.
The view from the breakfast room is great.
So, being a European on vacation in NZ I was looking a bit forward to stay in European hotel chain since I find the NZ hotel/motel experience a bit confusing. I did book a smart deal via a booking site and I don't know whether that the reason why I got the room I got. The room has a tired look. It needs an upgrade. The duvet couldn't keep me warm at night and I was forced to add the duvet of the second bed. The bath room was (more or less) clean. The faucet was dripping and kept on dripping. The sink had severe water damage and the smell of water exposed chipped wood boards. In general the hotel needs an upgrade and it's not what I would expect from Mercure in Europe. On the other hand, the service was very good. Nothing to complain about. BTW, when I arrived at the hotel, there were two wine glasses on the windows sill in the corridor and when I left two days later, they were still there. Housekeeping did pass there several times that day.
Staff were extremely friendly and always go the extra mike to make sure you comfortable, and the views from the lake view room are stunning!
The furniture and room decor was a bit old
The views were amazing, and the option of different restaurants was great. The room was nice and warm.
The spa pool wasn't warm enough and couldn't be turned up. Also the blankets on the bed were a little thin it would have been good to have a spare in the closet. It was fine because the room was nice and warm.
Rooms clean but Bathroom starting to get a bit dated
I absolutely loved awesome view. lounge area was small but cozy.
staff were kind but some of them need more smile
the view of the lake from the dining areas is awesome. The staff are very helpful.
close to town but a bit of a hike if you don't have a car.
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