I was never 100% sure if the room was soundproof at all, I never heard our neighbors from the bedroom but when I was in the hallway once or twice I could hear people talking or their TV going, it wasn't an issue really but I couldn't help but feel guilty whenever we watched a movie on the TV. Also the swimming pool was just a lap pool so we felt like we couldn't really enjoy it since it's kind of just for the people who wanted to use it for exercise (which is fair enough). At the 11am check out time, it seemed like every single hotel guest wanted to all check out at once, and they didn't put extra staff on to make the lines go faster. We would recommend checking out earlier, before the 11am rush!
Perfect location for shopping and dining, plus convenient transport with trains, buses, and taxis all close by. Very cool being right beside the Sky Tower, plus there is a 24/7 Denny's right around the corner which my partner and I loved. The room was very clean and cosy, really nice lighting and the most comfortable bed I've ever slept in! Lovely staff, and really neat getting the room service every day. Sleep in signs on the door are well respected too which we appreciate!