Hotel So

Room design ,very clean, comfortable bed, gym and laundry services, budget meal options, internet access, innovative alarm clock system, flexible meals in room options. Really enjoyed the technology in the room facilities.

Service sometimes poor , difficult (impossible) to sleep if in room near adjacent night club because of noise from music at weekend, cafe service very slow if ordering from main menu instead of budget menu, car parking as advertised not true ...... actually had to park in multi-storied public car park down street from Hotel So ....which was fine but not what was expected at booking and unavailable on Sundays, No tissues in rooms.

Very good use of space. Clean and efficient. Breakfast was great

Central location and the shower..

No cooking / eating equipment in room when on-line advertisement said cooking facilities in room. . There, was no mention of extra cost. Patio door was reported broken on arrival ( Thursday ) and nothing was done about it, and a negative response from staff with repeated requests.. Noise!!!!! With nearby traffic and nightclubs id suggest double glazzing the windows. Small curtains on the small windows to stop being woken by sunlight. And for most of the visit one of the lifts was broken causing long delays and crowding..

TV,24hr reception,smoked salmon bagel.Comfortable bed.Clean room

No window,the double bedroom is prehaps a little too small for two people.

It's central locality. Good vibe downstairs at reception/dining with music. Use of apple computers.

The room was small, altough I was told it was the biggest, as it was a King room.

very accomidating, comfortable and pretty retro. maybe a celing miror could have been an idea. :)

the aircon did not go cold enough. it was freezing outside but we could not cool down in the room.

Restaurant and bar were excellent and room technology very interesting; very convenient location for shopping and business.

it would be good if there was a concierge to assist with baggage to reception - for a traveller alone with more than 1 case, it is very difficult to manage from the road to reception - once inside the hotel it would be ok as 1 bag could be left with the concierge.

It's a different approach, clever and has a few surprises which I've never seen in other hotels

Because they don't service your rooms, things like coffee/tea etc aren't topped up

Funky room - generally good in terms of price

- 1st room had a faulty "mood light" switch and a faulty phone (i.e. couldn't call reception). 2nd room had a damaged sliding door (to the toilet), this was reported to reception.

Easy going atmosphere and free internet

More toiletries, only one shampoo for two people, traveling light and couldnt bring these things along.

Location, great service from the 24hr desk, parking.

Expensive meals at the hotel and not much else on offer nearby for dinner.

I liked the fact the Hotel was very modern and the use of space in the room was really good.

We felt a bit cramped with the bed up against the wall and I didn't like not being able to see out the window or out anywhere else. There was some noise from downstairs, (a nightclub I think) which I knew about from Trip Advisor but luckily our room was high enough for it not to bother us.