The Rees Hotel & Luxury Apartments  

The attitude of everyone that works there is to maximise our enjoymnet. They were the cherry on the top of your very good facilities.

We were very impressed, in fact blown-away! The lovely up-to-date, modern, comfortable and spacious room was superb. The service was excellent, and the help getting us to our room was really appreciated, and necessary, considering the spread-out nature of the hotel. We made use of the self-help laundry facilities, very useful, as there aren't always such facilities available in some hotels. We had two lovely meals (dinner and breakfast), with excellent service. Well done Rees!

This is one of the best places we have ever stayed in, we got an apartment with a lake and mountain view, it was amazing.

Layout of rooms is different in the sense that if you only need one room you share a front door with another room, this can cause noise eg when they go in and out, door closes loudly. Apart from that, it was great.

The hotel was in the top of The World ...

The views from the hotel were fantastic. The rooms are facing the lake and presented an awesome nature view at any time of day. The rooms are also very nicely and tastefully furnished. I loved the place.

The location is a bit far from downtown Queenstown and I found that I had to take a taxi to meet up with my tour groups.

The location, the view and the kitchen facilities were all fabulous. The apartment was beautifully furnished, underfloor heating was a bonus. Housekeeping was cheerful and efficient.

The apartment only had one bathroom with no bathtub, which was disappointing and difficult with a family of 4. The small bedrooms made it hard for the children to share the room and have room for their suitcase. I also felt like the service was very mediocre for a hotel of this calliber - a case of "over promise and under deliver" which leaves a feeling of disappointment. The staff seemed young and unhappy almost to the point of being rude.

The cleaning staff were excellent - professional and helpful

We chose the Rees as we required a kitchen and a good amount of space as travelling with a young child. The apartments are much smaller than they appear on the website. The location is also a little furtehr out of town than the impression given on the website. Further, when we were there, the hotel seemed to be staffed (very thinly) by young backpackers with limited expertise in being staff at a five star hotel. Very expensive for what it is. If one expected a four star hotel then you might be happy with it but given the rpice I could not recommend this hotel. A local person had mentioned that the hotel had gone into receivership last year and it shows.

Location and staff.

Very well appointed apartment; felt so clean and fresh and glamorous; high quality fittings throughout; gorgeous views that were every- changing; the evenings while the sun was setting were especially lovely.

Its design, walkways between rooms, the shist on the walls, the views

Restaurant and foyer area could have been larger, more impressive

Stylish fittings, amazingly comfortable bed and bed linens.

When we first arrived I was a bit taken aback at the size of the room (being small) but decided that the quality of the fittings and the view made up for this. We did not mind the walk into Queenstown as the weather was lovely and we like to walk, I imagine though that proximity to the township would be a barrier for some.

Location, friendly helpful staff that could suggest and organise excursions with knowledge and experience. Availability of washing machine!!

The internet was terrible and I could not do any business while staying there as it kept dropping out. Our room was next to the gym so every morning we wewre woken by someone running on the treadmill