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The Waterfront Hotel
1 Egmont Street, 4310 New Plymouth – Show map
Excellent location – rated 9.2/10! (score from 46 reviews)
Rated by guests after their stay at The Waterfront Hotel.
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6 Reasons to Choose The Waterfront Hotel
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46 verified reviews
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The Waterfront Hotel's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years are charged NZD 15 per person per night in a crib.
One older child or adult is charged NZD 30 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Waterfront Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that there is a 1.5% surcharge when you pay with Visa or Mastercard credit cards, and a 3% surcharge when you pay with American Express or Diners Club credit cards..
Based on 46 reviews
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location. walking and cycling track close to sea, galleries, shops etc. restaurant staff went out of their way to help us define our travelling route as well as seeing to our culinary needs!
having trouble with this! probably the wild weather - blew and rained all the time we were there.
Location, Newness R Room size
Difficult to fill jug
Location and friendly staff
Like the food
Mold in shower
We liked pretty much everything but felt it was a little over-priced if you were to book without a special. I chose a non-sea view room but was pleasantly surprised Room 202 had a view of the sun setting on the Tasman. It was perfect and made for a lovely late afternoon relaxing as the sun set. The king sized bed and pillows were very comfortable. Everything was clean. The restaurant was beautiful and the service excellent. The platters are great value for money. The gurnard in leeks scrumptious and the lamb divine. We didn't have dessert or breakfast at the hotel.
The bath was odd. A "spa" bath with only four jets on the sides. Not very well designed in terms of giving a decent massage. So if the spa is your deciding factor in staying here, think again. Stay for the location instead. We also didn't like that you had to pay for wifi. I would have thought in this day and age you would have free wifi in the room.
Excellent reception staff, reasonable price breakfast.
The fact that we couldn't eat dinner there because the restaurant was full. We were not told by reception that we should book! Wifi didn't work.
Great views on a beautiful weekend.
We lost the Rugby.
Location fantastic walked ever where Friendly staff
Had a room with view of the Tasmin expected better looked out over roof and had to stand on balcony in order to see it.
Great Location, Wonderful views and access to city, walks etc..
In comparison to another location we stayed on this trip with similiar or better facilites; pricing was over the top. We had two nights at the other resort for half the price.
Great staff, clean room, great location. Whole atmosphere was relaxed and friendly. Nothing was too much trouble.
glasses in our room where dirty didn't have anything to wash it with. otherwise it was a great stay . The lift was so slow and times it stop on the level shaking with only 2 people inside .Very scary
Friendly and helpful staff. Also having a great restaurant in the same place.
View severely obscured by large steel I beam
The Views, Location Decor
Lovely location across the road from the sea. Easy to walk to main shops. Comfortable bed.
We booked a room with a balcony and a sea view but the room had no balcony or sea view. We were given a new room after complaining which had a very narrow balcony and sea view. We felt the photos on the website were misleading. We ate in the restaurant, had very good service but this was not matched with the quality of the food.
The location, the restaurant and the outside bar area were excellent.
There wasn't anything we didn't like. If we had known it was going to be this good we would have stayed longer.
Central location, shopping centre/s near by.
Ad states “Ocean View” true, but you need to go out onto the baloney and turn your head right to see the ocean and left to see the mountain. I was under the impression the rooms looked at the ocean. Only the penthouse rooms had that view, apart from that, still a great hotel to stay.
The cleanliness of the room
The location of the room did not suit the price of the room as having a view of the coast was less as I expected
Room facilities were great and the ambience was modern with surreal ocean views. The staff remembered us during our 3 day stay and were really attentive and accommodating. The food was awesome! Definitely recommend this Hotel.
There was only one lift and it went painfully slow. We didn't get the room view we thought we would get as we were on the other side overlooking a car park - would request another room next time.
Check-in was easy, reception very helpful, room was excellent and sound proof (no road noise), free parking was great, all in all a great place to stay, will certainly stay again when next in N/Plymouth.
All was great, nothing that we didn't like.
Very clean and slept well
Very expensive for the quality of service. The restaurants were all booked for some wedding or parties, so don't expect to be served on time.
the food was fabulous and rooms very clean, nice and roomy, great friendly staff so all of it :)
Great spot great staff worth the extra
Excellent service Excellent food Very clean Luxurious Staff relocated us to a room with a view on request
No complaints at all.
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