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Newest reviews for The Waterfront Hotel

  • Patricia
      New Zealand
    August 8, 2014

    location. walking and cycling track close to sea, galleries, shops etc. restaurant staff went out of their way to help us define our travelling route as well as seeing to our culinary needs!

    having trouble with this! probably the wild weather - blew and rained all the time we were there.

    9.2

  • Gary
      New Zealand
    July 23, 2014

    Location, Newness R Room size

    Difficult to fill jug

    7.9

  • Belinda
      New Zealand
    July 22, 2014

    Location and friendly staff

    10

  • Anonymous
      New Zealand
    July 12, 2014

    Like the food

    Mold in shower

    8.3

  • Susan
      New Zealand
    July 2, 2014

    We liked pretty much everything but felt it was a little over-priced if you were to book without a special. I chose a non-sea view room but was pleasantly surprised Room 202 had a view of the sun setting on the Tasman. It was perfect and made for a lovely late afternoon relaxing as the sun set. The king sized bed and pillows were very comfortable. Everything was clean. The restaurant was beautiful and the service excellent. The platters are great value for money. The gurnard in leeks scrumptious and the lamb divine. We didn't have dessert or breakfast at the hotel.

    The bath was odd. A "spa" bath with only four jets on the sides. Not very well designed in terms of giving a decent massage. So if the spa is your deciding factor in staying here, think again. Stay for the location instead. We also didn't like that you had to pay for wifi. I would have thought in this day and age you would have free wifi in the room.

    9.2

  • Carol
      New Zealand
    June 25, 2014

    Excellent reception staff, reasonable price breakfast.

    The fact that we couldn't eat dinner there because the restaurant was full. We were not told by reception that we should book! Wifi didn't work.

    7.1

  • Mike
      New Zealand
    June 6, 2014

    Location

    8.8

  • Michael
      New Zealand
    June 3, 2014

    Great views on a beautiful weekend.

    We lost the Rugby.

    7.5

  • Collette
      New Zealand
    May 16, 2014

    Location fantastic walked ever where Friendly staff

    Had a room with view of the Tasmin expected better looked out over roof and had to stand on balcony in order to see it.

    7.9

  • Mary
      New Zealand
    May 1, 2014

    Great Location, Wonderful views and access to city, walks etc..

    In comparison to another location we stayed on this trip with similiar or better facilites; pricing was over the top. We had two nights at the other resort for half the price.

    8.8

  • Anonymous
      New Zealand
    April 29, 2014

    Great staff, clean room, great location. Whole atmosphere was relaxed and friendly. Nothing was too much trouble.

    9.6

  • Dean
      New Zealand
    April 25, 2014

    glasses in our room where dirty didn't have anything to wash it with. otherwise it was a great stay . The lift was so slow and times it stop on the level shaking with only 2 people inside .Very scary

    9.2

  • Callie
      New Zealand
    April 2, 2014

    Friendly and helpful staff. Also having a great restaurant in the same place.

    9.2

  • Vanessa
      New Zealand
    March 29, 2014

    View severely obscured by large steel I beam

    7.5

  • Anonymous
      New Zealand
    March 28, 2014

    The Views, Location Decor

    9.6

  • Anonymous
      New Zealand
    March 26, 2014

    Lovely location across the road from the sea. Easy to walk to main shops. Comfortable bed.

    We booked a room with a balcony and a sea view but the room had no balcony or sea view. We were given a new room after complaining which had a very narrow balcony and sea view. We felt the photos on the website were misleading. We ate in the restaurant, had very good service but this was not matched with the quality of the food.

    7.5

  • Jill
      Australia
    March 22, 2014

    The location, the restaurant and the outside bar area were excellent.

    There wasn't anything we didn't like. If we had known it was going to be this good we would have stayed longer.

    10

  • Tamehana
      Australia
    March 20, 2014

    Central location, shopping centre/s near by.

    Ad states “Ocean View” true, but you need to go out onto the baloney and turn your head right to see the ocean and left to see the mountain. I was under the impression the rooms looked at the ocean. Only the penthouse rooms had that view, apart from that, still a great hotel to stay.

    9.6

  • Toots
      New Zealand
    February 25, 2014

    The cleanliness of the room

    The location of the room did not suit the price of the room as having a view of the coast was less as I expected

    6.7

  • Anonymous
      New Zealand
    February 21, 2014

    Room facilities were great and the ambience was modern with surreal ocean views. The staff remembered us during our 3 day stay and were really attentive and accommodating. The food was awesome! Definitely recommend this Hotel.

    There was only one lift and it went painfully slow. We didn't get the room view we thought we would get as we were on the other side overlooking a car park - would request another room next time.

    9.2

  • Anonymous
      New Zealand
    January 12, 2014

    Check-in was easy, reception very helpful, room was excellent and sound proof (no road noise), free parking was great, all in all a great place to stay, will certainly stay again when next in N/Plymouth.

    All was great, nothing that we didn't like.

    10

  • Olivier
      New Zealand
    November 28, 2013

    Very clean and slept well

    Very expensive for the quality of service. The restaurants were all booked for some wedding or parties, so don't expect to be served on time.

    6.3

  • Shelly
      New Zealand
    November 28, 2013

    the food was fabulous and rooms very clean, nice and roomy, great friendly staff so all of it :)

    9.6

  • Lyndon
      New Zealand
    October 17, 2013

    Great spot great staff worth the extra

    9.2

  • Maureen
      New Zealand
    October 9, 2013

    Excellent service Excellent food Very clean Luxurious Staff relocated us to a room with a view on request

    No complaints at all.

    10

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