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Cnr Tennyson St & Clive Square, 4140 Napier, New Zealand – Show map
Excellent location – rated 9.2/10! (score from 56 reviews)
Rated by guests after their stay at The Viceroy Hotel - Hawkes Bay.
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59 properties in Napier
Including hotels, apartments, villas and more.
56 verified reviews
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The Viceroy Hotel - Hawkes Bay's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
Public parking is available at a location nearby (reservation is not possible) and costs NZD 1 per hour.
Baggage Storage, Concierge Service, Dry Cleaning, Daily Housekeeping
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning
2:00 PM - 7:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged NZD 25 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 56 reviews
Value for money
Show reviews from:
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Score from 385 reviews Excellent
Featuring an outdoor swimming pool, BK's Fountain Court Motel offers self-catering accommodation with satellite TV and private laundry facilities. Guests enjoy 200MB of free Wi-Fi per day.
Score from 319 reviews Very good
Located on the waterfront with panoramic Pacific Ocean views, the Masonic Hotel Napier features free WiFi and historic Art Deco architecture. Guests enjoy 2 bars and 2 restaurants.
Score from 459 reviews Excellent
Overlooking Hawke’s Bay, Beachfront Motel offers self-contained studios and apartments, each with a spa bath and full kitchen.
Score from 300 reviews Wonderful
We were arriving very late but Robert was only too happy to make arrangements for us to park and let ourselves in. Large room. Great central location.
Bed a bit soft for my liking but sleeping diagonally sorted that out.
Loved the location and how central it is. Managers were awesome and very friendly.
parking a little tight but not a complaint
close to shops, bars and cafe,,, nice clean tidy Hotel and friendly staff.
black hair in bottom of shower
Really helpful staff made a really enjoyable stay. They accommodated a late change to our rooms when our request was difficult so really appreciated great service.
Wasn't sure why the restaurant wasn't open when they said the hotel was full. Not a problem as very central location meant heaps of choices within walking distance.
Location to shops and cafes Helpfulness of staff
meagre parking facilities Noise from nearby pub till 3am
Heat pump in the room. Had a great view over the garden and the location was excellent for our requirements.
The wobbly glass coffee table - had to be careful that nothing fell off. The lounging chairs were so low, you couldn't comfortably reach the table provided to use for the laptop.
Was a great location for the centre of town. Bed was comfortable
We could here the music from the bar next door.
Truthfully their wasn't much to like we were extremely disappointed. For the cost of the place and what they offered was poor.
We didn't get much sleep at all due to they had a band playing down below our room which thumped most the night till late. It was basic and quite dirty not what you expect for a four star accomodation. The amenities were poor on offer and they didn't go to any extra service over and above. Our advice don't stay there as the choice of places in Napier is far superior than this one which offer better value for money. A big disappointment to us and frankly a waste of money and a sleepless uncomfortable night on top.
I asked for a quiet room and was given one on the top floor which was fantastic, the location is very central and the staff very friendly and accommodating.
Not enough parking for guests only 8 -9 spaces for all the rooms and basic room facilities for a 4 star hotel.
Staff very courteous and obliging Hotel very central within the CBD and easy walking for shopping and sightseeing
Our room did not have a compendium - apparently still being printed Sky TV not available No internal contact number to hotel reception - had to contact reception by using my mobile phone Restaurant hours not published for patrons Restaurant was not opened on one day due to the Head Chef being sick - what happened to the 2IC Parking inadequate - why does'nt the hotel pursue some parking arrangements with the management of the car parking building across the road on a quid pro quo basis for patrons Need an extra towel rack in the bathroom room for handtowels/facecloths No radio/clock
nothing not to like
The attached restaurant facility was poor. Limited menu, poor decoration and no alcohol! The room preparation before arrival should have been better. No bath towels, no pillow cases.
We stayed here as we were going to the Mission concert, we were collected from outside the hotel and dropped off in the same place which was really just what we need. Would certainly stay here again next year. Staff were great very friendly and helpful. Handy to great cafe's
The management staff where very helpful and obliging. Location very close to cafes and shopping and with in easy walk of many sites.Fruit in room nice touch.
Should check coffee and tea supplies daily and replenish when required.
Recently refurbished hotel. Staff & new manager trying hard (and succeeding) to remedy a few problems, none of which affected our enjoyment of the place.
Could have made a considerable saving by bookiing through Grabone
it was so handy to main shopping area. deck and view of park great only needed car for longer trips Fruit in room nice touch
car park tight but got used to it. would have liked some more milk for 3 days.
Good central location. Clean and comfortable
Noise from nearby music venue. Lack of Sky TV
The locality right by the venue. Fruit in our room. The view from our room. Great pizzas and hot chocolate.
Excellent decor in the room and reception, in keeping with the Art Deco theme of Napier. Clean and comfortable room. Friendly staff. Lift was out of order, but we needed the exercise so not really a problem.
Only staying one night.
Lovely room with modern furnishings. Great location
The staff were Fantastic!!!
Location was fantastic. Room quite spacious.
Lifts were out of order for 24 hours so had to carry bags down 3 floors at end of our stay.
Bed was comfortable.
Ripped duvet,poor channel selection unprofessional management failure to clean roim properly half the days we stayed rotten fruit given to us, overcharging on final account, noisy room. Would never stay there again. Operates more like a backpackers than professional hotel. No service or even a hotel compendium. Had to call on cellphone for assistance. Bad.
Nice and comfortable room in good location. The and coffee machine in the room. Fruit in the room on arrival.
Staff very not informed about what restaurants etc. was open and not on this Christmas Day. No breafast included and expensive to buy.
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