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Cnr Tennyson St & Clive Square, 4140 Napier – Show map
Excellent location – rated 9.3/10! (score from 46 reviews)
Rated by guests after their stay at The Viceroy Hotel - Hawkes Bay.
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58 properties in Napier
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46 verified reviews
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The Viceroy Hotel - Hawkes Bay's staff speak: English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
Public parking is available at a location nearby (reservation is not possible) and costs NZD 1 per hour.
Baggage Storage, Concierge Service, Dry Cleaning, Daily Housekeeping
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning
2:00 PM - 7:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged NZD 25 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Viceroy Hotel - Hawkes Bay accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 46 reviews
Value for money
Show reviews from:
Boasting luxury accommodation with a balcony or a patio offering sea views, this beachfront property is located on Napier’s iconic Marine Parade, just a 9-minute walk from McLean Park.
Score from 20 reviews Wonderful
Surrounded by restaurants and cafes in Napier city centre, Motel de la Mer offers ocean-facing suites with a fully equipped kitchen. Some rooms have a balcony with ocean and city views.
Score from 251 reviews Wonderful
The Shoreline Motel is next to the Napier Beach and is a short walk from the town of Napier. Featuring modern rooms with a well-equipped kitchenette, this property provides free parking on site.
Score from 471 reviews Excellent
Overlooking the waterfront, The Crown Hotel offers stylish accommodation just 5 minutes’ drive from Napier city centre.
Score from 136 reviews Wonderful
I asked for a quiet room and was given one on the top floor which was fantastic, the location is very central and the staff very friendly and accommodating.
Not enough parking for guests only 8 -9 spaces for all the rooms and basic room facilities for a 4 star hotel.
Staff very courteous and obliging Hotel very central within the CBD and easy walking for shopping and sightseeing
Our room did not have a compendium - apparently still being printed Sky TV not available No internal contact number to hotel reception - had to contact reception by using my mobile phone Restaurant hours not published for patrons Restaurant was not opened on one day due to the Head Chef being sick - what happened to the 2IC Parking inadequate - why does'nt the hotel pursue some parking arrangements with the management of the car parking building across the road on a quid pro quo basis for patrons Need an extra towel rack in the bathroom room for handtowels/facecloths No radio/clock
nothing not to like
The attached restaurant facility was poor. Limited menu, poor decoration and no alcohol! The room preparation before arrival should have been better. No bath towels, no pillow cases.
We stayed here as we were going to the Mission concert, we were collected from outside the hotel and dropped off in the same place which was really just what we need. Would certainly stay here again next year. Staff were great very friendly and helpful. Handy to great cafe's
The management staff where very helpful and obliging. Location very close to cafes and shopping and with in easy walk of many sites.Fruit in room nice touch.
Should check coffee and tea supplies daily and replenish when required.
Recently refurbished hotel. Staff & new manager trying hard (and succeeding) to remedy a few problems, none of which affected our enjoyment of the place.
Could have made a considerable saving by bookiing through Grabone
it was so handy to main shopping area. deck and view of park great only needed car for longer trips Fruit in room nice touch
car park tight but got used to it. would have liked some more milk for 3 days.
Good central location. Clean and comfortable
Noise from nearby music venue. Lack of Sky TV
The locality right by the venue. Fruit in our room. The view from our room. Great pizzas and hot chocolate.
Excellent decor in the room and reception, in keeping with the Art Deco theme of Napier. Clean and comfortable room. Friendly staff. Lift was out of order, but we needed the exercise so not really a problem.
Only staying one night.
Lovely room with modern furnishings. Great location
The staff were Fantastic!!!
Location was fantastic. Room quite spacious.
Lifts were out of order for 24 hours so had to carry bags down 3 floors at end of our stay.
Bed was comfortable.
Ripped duvet,poor channel selection unprofessional management failure to clean roim properly half the days we stayed rotten fruit given to us, overcharging on final account, noisy room. Would never stay there again. Operates more like a backpackers than professional hotel. No service or even a hotel compendium. Had to call on cellphone for assistance. Bad.
Nice and comfortable room in good location. The and coffee machine in the room. Fruit in the room on arrival.
Staff very not informed about what restaurants etc. was open and not on this Christmas Day. No breafast included and expensive to buy.
The location of the hotel was excellent. The staff were very friendly. Free WIFI was great.
The carpark was very little and very difficult to get in and out of. There was no cutlery in the room apart from 2 teaspoons. When we arrived, the SKY TV was not working and they were waiting for it to be fixed, however when we checked out 5 days later SKY TV was still not working. SKY TV was one of the reasons we chose this hotel and didn't get the benefits of it. Reception was not staffed appropriately. We didn't know when there would be someone there and when the doors would be locked. On our day of departure we were wanting to check out at 7:30am after being advised there would be someone there at that time, however nobody turned up until 8am at reception.
Very handy location, clean tidy room, friendly staff
Size of the room Aircon Balcony Near park Close to shops and food
Parking area was small and awkward
Great location, just 5 minutes walk from the i site. Very friendly and helpful receptionist and good value for money.
We loved the hospitality offered by the two lovely men who met us late at night, from the restaurant, and organised our rooms. So friendly and helpful.
The hotel was very handy to the city centre, takeaways and supermarkets. It was clean, modern and comfortable. The staff were helpful in returning items we left in the room.
The parking was very limited and difficult to negotiate. There was no sky tv although we booked thinking there was.
Adjoining rooms were perfect for our family. Location was central and within walking distance to supermarket, shops etc.
Rooms were like ovens on arrival as aircon was not switched on,empty tissue box on table on arrival, wrong sized plug in our basin, staff left door ajar (unsecure) after replacing plug,menu for restaurant below not up-to-date,NO SKY TV(and no discount when this lack of facility was raised),had to present evidence of 'free wi-fi' advertised as they were going to charge us a $10 fee for this;only 12 tight carparks for 40 rooms, not much concern when advised that our car alarm went off in carpark overnight.
Really nice room and felt clean and comfortable - exactly what we were after
If I was going to be picky I would say it'd be nice to have a hook or two in the bathroom for hanging clothes, toilet bag etc - but no complaints really
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