Ruwi Hotel  

club was playing music till morning 3 am and disturbed my sleep

We spent 3 weeks in Oman with 2 small children out of season (early may ). This hotel was just for the first night before traveling around, so we did not expect anything especial. What a surprice: The staff was friendly, interested, and competent. The breakfast was good, Most of the equipment was in good shape and well maintained, the pool, too. A good price/ value for a overnight or short stay in Muscat - close to all the shoppings you need for a further excursion.

This is my third stay in Ruwi in the past 6 months.. This time..i was just not comfortable. The Toilet was smelling something bad even before I used.. This was brought to the notice on day1..On day2 they fixed but it recurring after a day...i was too busy with my work and did not have much time to follow-up. Fyi, I stayed in 501 and if they could fix it...it would help guests in future...Also, this time I did not get complimentary breakfast since I booked online...something..i did not like and do not agree.

buisnesss room with free excess to internet including printer

little casual staff

Shopping

Comfort

The location is excellent within the CBD and thats the best part of it, The staff are courteous and flexible in their approach.

it should be clean, especially the toilets were not sterilised and cleaned before check in

The staff were very accommodating, food was lovely.

The staff at the hotel are extreemly friendly and willing to help you out with anything.

The Lobby near the elevator smelled like urine

The location.....and the Smell

The Hotel is easily locatable as it is situated in the main road. The Hotel has a convenient restaurant. The pool is small but good enough. The hotel room was clean and mini bar sufficiently loaded. Having elderly daughters we were given interconnecting rooms. This eased a lot of apprehension of the stay and made our stay very comfortable.

The location is very crowded and we had to face a few persons drunk. The entry to the dance bars is through the same lobby as the entrance to the occupants in the hotel. We had to face the discomfort of onlookers entering into the bar while waiting for the lift. An entrance only from outside to the bar may improve the comfort for families that may visit the hotel.

The reason for chossing Ruwi Hotel was the location within Muscat, the price being economical at the time other hotels increased their prices.

I did not like the fact that the booking was done through Booking . com the breakfast was not included in the price. While I had to travel out of the hotel for breakfast there were the other guest that enjoyed the hotel breakfast service.

I liked the price and easy access to the rest of the city and other needs.

The hotel was conveniently located and had good facilities. The pool was nice and there was a little bar that had a good local following. Fun live music . Do ask for a high floor...I Was on 6 and could hear the music a little bit, but it wasn't that annoying. I'm sure on 7, you would enjoy total silence. Room service was fast and the food was tasty. Overall, good value for the price. Not the friendliest people in the world, but they did give information when requested. Free transport to the airport was a nice bonus, but they don't advertise so ask if there is a shuttle going or not. I think if they have more than one person with the same departure they'll provide one. Also, you can get a late check out...just be clear on the time. I had a 5pm check out.

There were some hairs in the bath tub, although the rest of the room seemed very clean. Remote didn't work for the tv and the guy changed the batteries, but it still didn't work. Old tv, not plasma.