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Newest reviews for Radisson Summit Hotel & Golf Panama

  • Edgar
      Panama
    August 7, 2014

    I liked the food and the room.

    The kid's pool was not clean (it had some bugs on it and the water was not totally clear). The adult one has a missing glass in the fence.

    7.9

  • Dana
      United States of America
    March 18, 2014

    Excellent, helpful, friendly staff. Comfortable bed, great room. Nice golf course.

    9.6

  • Ronald
      United States of America
    February 26, 2014

    Like new, clean and comfortable. Friendly staff.

    Unless you are staying there for golf, the location is too far from Gamboa tourist attractions. The staff was not able to provide sufficient information re/ area attractions (e.g., birding sites) or transportation other than expensive taxi rides.

    7.9

  • Charles
      United States of America
    February 26, 2014

    The beautiful setting

    Not enough choices for the dinner meal. Being so remote, eating at the same place and menu.

    7.5

  • Karen
      United States of America
    February 10, 2014

    Wonderful beds. Huge swimming pool. Friendly staff. Central air was great. Not a lot of food choices nearby, resteurant food ok.

    Language and communication was difficult. Only one sink inside the bathroom. I wanted a wash cloth and couldn't make them understand. Don't bother with the balcony, there is no screens so you can't go out after 6 pm and it overlooks the parking lot and all the golfers arrive early.

    9.2

  • Colin
      United Kingdom
    February 10, 2014

    Beautiful location surrounded by rainforest, close to the canal and Gamboa and also convenient for driving to the Caribbean coast. Loved the nature trail and butterfly house in the grounds. Staff were very friendly and helpful, and the room very comfortable.

    Location is great for visiting the countryside around Panama City, but not for visiting the city itself. Also, there aren't any other dining options close by, so you're limited to the onsite restaurants.

    9.6

  • Anonymous
      Canada
    February 4, 2014

    The hotel manager and customer service representative in the lobby were particularly helpful. Beautiful location. Golf course a "plus" for those who enjoy the game. Transportation service (shuttle bus, local trips on demand).

    Some restaurant employees did not seem to be properly trained. Minimal customer service skills. Buffet breakfast was the same every day. Repetitious, lack of variety.

    8.3

  • Matthijs
      Netherlands
    January 20, 2014

    Golf course and staf is friendly

    Glasses got lost at Reception, not much staff support afterwards Restaurant was not great

    5.8

  • Chris
      Canada
    January 18, 2014

    Great location

    The door lock card readers did not work during our two night stay at the hotel meaning we had to hunt down a security guard anytime we wanted to get back into our room. Not even an mild apology from the hotel staff. And when we wanted to book an additional nights stay they wanted to make us use the internet to book it rather than giving us the internet rate while there in person....until we spoke to the duty manager who solved the issue for us. Not the best customer service we've encountered. Overall not too impressed!!

    7.9

  • Anonymous
      Canada
    January 14, 2014

    Nice, clean hotel just outside of the city with nice grounds for walking around. Breakfast buffet was great.

    There aren't any hummingbird feeders set up

    10

  • George
      United Kingdom
    January 5, 2014

    The bedroom (406) was clean and comfortable, There was a shortage of tea,coffee and milk,only two sachets of each available, not sufficient really. The swimming pool and childrens pool was very good and the attendant in a White Coat excellent in his attention re loungers etc. The same gentleman was also attentive to customers needs.

    1. The failure of the booked transportation to collect us from the airport meaning the hire of a taxi after a long wait on arrival. 2. On the 30th.Dec. 31st.Dec and 2nd.Jan, the restaurant was late opening - 6.30am + and when it did so there was no hot food available, no juices or coffee.For those three we had just fresh fruit and toast, with a late coffee before leaving for tours in the Panama City area. Totally unacceptable for a Hotel of such supposed standard. 3. On the 1st Jan. the hot food resembled something like left overs from the New Years Eve Dinner the night before.Toast and coffee the only alternative. 4. On the late afternoon of 1st. Jan. a meal in the restaurant resulted in us being served with two çold meals'which were sent back. The reserved meals were also cold so were rejected in total. Very poor service. 5. On checking out were were presented with our bill which included the transportation cost.Only after some strong remarks was the amount reluctantly taken off the account. 6. At no time did we feel the reception area staff were on the ball being able to assist or provide information such as, venue of the ATM, map of immediate hotel grounds. Equally the reception area left a lot to be desired by design and surely assisting in pre flight check in arrangements is not too much to ask. Therefore, it goes without saying, our stay at the Radission Summit Hotel was not what was expected and we could not recommend the hotel for future custom. George H Dafnis

    4.6

  • Siegfried
      Germany
    January 3, 2014

    Nice room, well equipped, tasteful design, nice pool area

    If have had better breakfasts, but it was ok for the price, Restaurant staff was a bit "Panamian style" / in other words: slow an not very attentive

    8.8

  • Gilbert
      United States of America
    January 2, 2014

    Nice location next to rain forest. Good views.Saw toucan out window in morning! Nice butterfly house and trails. Carlos tried to help us as much as he could.

    hotel lost access to all the rooms through the individual keys and had to let you in by an employee located in the lobby. Very inconvenient and unsecure.

    7.1

  • Brent
      Canada
    October 11, 2013

    Great relaxing place outside of the city great place to relax with kids.

    The food was not as good as our last stay 8 months ago. The problem with that is that the hotel is a little out of the way from any other restaurant options if there for longer than 1 or 2 nights

    9.2

  • Edward
      United States of America
    September 8, 2013

    very relaxing . Staff was friendly and very accomidating.

    8.8

  • Saskia
      Netherlands
    July 24, 2013

    The staff was very friendly and helpfunctie. The hotel manager came to the breakfast room to have a chat with the guests. The concierge showed our kids a special frog outside and organized a drive in a golf cart over the golf course for them. The room was also very comfortable and there is a lovely pool area.

    The dinner area (sports bar) was quiet empty and felt a bit 'cold' in contrary to the other facilities.

    9.6

  • Edwin
      United States of America
    July 3, 2013

    Everything. The staf was extremely helpful and courteous. The facility was well maintained and very clean. And the breakfast on Sunday was the bet we've ever experienced.

    Nothing

    10

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