The Lodge is located at the far end of a narrow cobblestone alley. where no car can enter. We had to carry our heavy luggage all the way from the main square to the Lodge through the cobblestone alley which was very difficult for us.
The alley is also very dark in the evening and a bit scarry.
The facilities in the room are very basic, wifi connection is not good.
The Staff/Manager, Ruth was very helpful. She has replied to my email before our arrival with all the information required. She arranged a taxi to pick us up at Cusco airport and we could visit places like Pisac market and the ruins on the way to the Lodge. The driver is very helpful and assisted us to pick up our entrance tickets to Inti Raymi at Cusco 's office.(we bought the tickets online, but had to pick them up upon arrival) After our stay, we put our luggage in the Lodge during our visit to Machu Picchu. In the next evening, after our return from MP, Ruth arranged a taxi to carry the luggage to the train station, picked us up and transferred us back to Cusco so that we did not need to go back to the Lodge to pick up our luggage. All are arranged with good organisation.