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Newest reviews for El Arcano Inn

  • Amanda
      United Kingdom
    September 7, 2013

    The San Blas location is good if there are no roadworks. It's impossible to get an early morning taxi pickup if there's work and it's a really quiet street so not safe to walk before things start to open. The same would go for late at night.

    The staff were loud from around 6am talking on the phone and making arrangements for other guests. They seemed surprised after I complained one morning where the receptionist kept leaving the loudly ringing portable phone on the reception desk and going upstairs then running down loudly and speaking at the top of their lungs for a solid hour from 6am-7am. Also, when I asked for them to call me a taxi one morning for a certain time, they didn't bother. Really poor customer service, not very clean and not a pleasant experience.

    4.2

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