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Plazoleta Santo Domingo, 259, 84 Cuzco, Peru – Show map
Excellent location – rated 9.5/10! (score from 231 reviews)
Rated by guests after their stay at Palacio del Inka, A Luxury Collection Hotel.
|Deluxe King Room|
|Superior King Room|
|Superior Room with Two Double Beds|
|Deluxe Room with Two Double Beds|
|Suite with Two Double Beds|
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410 properties in Cuzco
Including hotels, apartments, villas and more.
231 verified reviews
They speak your language
Palacio del Inka, A Luxury Collection Hotel's staff speaks: Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 10 per 24 hours.
No parking available.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 11:00 AM
Until 9:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 231 reviews
Value for money
Show reviews from:
Just an 8-minutes drive from the Velasco Astete Airport, the Sonesta Hotel Cusco is just over half a mile from the center of the city. All rooms feature a mountain or city view.
Score from 555 reviews Excellent
The hotel boasts impressive interiors with antique exposed bricks, vaulted ceilings and sleek designer style furniture. Cusco’s cathedral and main square are only 3 blocks away.
Score from 131 reviews Wonderful
Costa del Sol Cusco is a converted 17th-century mansion in central Cusco, a few steps from Cusco Main Square and La Merced Church. It features colonial-style accommodations and free Wi-Fi.
Score from 563 reviews Excellent
El Mercado Hotel is located in Cusco, a 5-minute walk from the main square and Cathedral. Free Wi-Fi access is available. Rooms here will provide you with a private bathroom with shower and cable TV.
Score from 70 reviews Wonderful
Suite was lovely - we were on honeymoon and it was just right for us to relax in after a hard day exploring at the highish altitude of Cusco. Character throughout the entire building is stunning. Food & drink Staff very helpful, checked into our flight and printed boarding passes for us.
A shame the spa isn't included in the room price, it would be nice to have an hour or so free. They were doing a special for 2 people for 120 Soles ($42approx).
The welcoming staff(Anna) and the extremely helpful concierge services!
Close to downtown with lots of shopping, dining, and sightseeing.
Because we were downtown there was a lot of traffic noise.
The lovely historic building Comfortable lounges beautifully decorated bedroom attentive staff harp player at breakfast
Concierge didn't carry out requests Noisy - housekeeping trolleys rumbling past at 5 in the morning Not enough info about the facilities eg the room with Inca treasures
The hotel staff are extraordinary human beings. Every person was courteous and accommodating. Well trained and professional in every way. Each time we asked for help with something, the reply was...."of course". Every single time. Highly recommend this hotel.
The staff was wonderful, rooms were beautiful and extremely comfortable. I will defiantly refer this hotel to friends.
The staff were all amazingly helpful, friendly and charming. I loved my stay there and your beautiful city.
They greet you when you first arrive with Coca tea in the lounge and take care of the check in for you. Concierge is extremely helpful with many dining and activity recommendations. The staff tries to anticipate your every need.
For the price breakfast would be nice. We are right downtown very close to the square which we liked but some may not appreciate the sounds of traffic which begin early in the morning and continue late into the night.
My husband and I had a wonder time at this hotel. Service was wonderful and room was lovely. We treated ourselves to a couples massage and we couldn't have asked for anything better.
All what you offer now and nothing more.
the first room was a junior suite absolutely a beautiful room but close to a busy street.then this gets to the 4th floor a view of the mountains but nowhere near the luxury of the first room.They said the second room was the same price as the first I couldn't see that but it was quieter. The amenities in the hotel, cost and the spa were all positives. I would definitely recommend it and I would stay there again.
they said we qualified for a 20% discount on breakfast. The hotel website said breakfast was free. The cost was $45 to $55 sorry I don't remember what they said. I said there seems to be some deception about cost and free for breakfast. In the end they said there would be no charge. Clean up the web site or don't charge. It's way to NICE of a hotel for something like this to give it a black mark.
Great location, nice rooms, friendly staff. Hotel manager, Carlos, very attentive and welcoming.
This hotel is in a great location for museums and Cathedrals - within 20 mins from airport.
We stayed at the hotel Monasteria the week before - the staff were so lovely and sincere and went out of their way to make our stay a memorable one..it was my Son's birthday - whilst we were there and I asked if they would do a little surprise cake and sing happy Birthday - not only did they bake a cake - they had an Opera singer - sing Happy Birthday to him at our dining table...it was my daughters birthday whilst we were at Palicio Del Inka and I requested the same - they forgot..the staff did not have the same sincerity - for me that was disappointing...
accommodation were first rate as any 5 star is to have but this being close to the edge of the world i found myself surprised by such attention to detail. rooms were very well decorated and all amenities were fantastic. even the complimentary free water every day was a nice touch, seeing how the other 5 star hotels in the city are charging 3 dollars per 16oz bottle. need oxygen to get over your high altitude sickness just call and they deliver complimentary oxygen to your door.
only thing i did not really care for was the in house travel agency/taxi service. you must understand this is Peru to begin with so the taxi service they use is bonded and secured company. what this means is that the taxi drivers are Curtis and well dressed the cars are clean and reliable. In all they tend to charge well over regular taxi services for instance they charged me 20 dollars to get from the airport to the hotel for 55 soles a regular taxi cost just 7 soles you can make up your mind what you ant to pay.
Beautiful hotel. Spacious room and well decorated. Great location and friendly staff.
What I liked the most was that I used their recomended tour agency Tikary for Machu Picchu and the city tour. Solange ( organizer) and Julio (guide) were fantastic. I also like the hotel location, decoration and charm. Staff is corteus and helpful.
Check in and check out require improvement. On checkin they were planning on giving me a superior room and a suite even though my reservation indicated 2 suites. They also offer discounts of 5% and 10% which were not honored. Checkin and checkout are too long. Hope some one takes action on these to make the experience truly memorable.
Fabulous location, extremely friendly staff, ultimate comfort, amazing breakfast and fantastic pisco sour making classes!!
Loved the staff, everyone knew who we were. Staff bent over backward to assist us with everything.
The building atmosphere and staff very nice.
Breakfast not included
Beds and rooms
Do not care attitude
Amazing hotel with fantastic amenities. This is one of the most comfortable hotels I've ever stayed in. The food in the restaurant was spectacular and the concierge was extremely helpful.
One individual at the front desk (nametag read "Dick") was very unhelpful. He was very confused at even the most simple requests and I had to correct him several times before he got our billing right. Also, I found one of the tour company representatives (desk near the concierge) to be very unhelpful. We asked her about tours and she said she would call us back in our room about them, but she never did.
It is a really luxury hotel. I loved everything, the location and art inside it. Do not miss the "water circuit" in the spa!
I think it would be nicer to have the breakfast included, and the wifi as well.
The bed was sooooo comfortable, and the staff was very attentive to our needs.
No free wifi in the room. You have to go to the lobby to get free wifi.
location, superbe interior, spacious rooms, comfortable bed, nice bathroom, excellent friendly and professional staff, perfect breakfast, cosy bar, excellent restaurant: in one word : everything about this hotel is fantastic
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