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Plazoleta Santo Domingo, 259, 84 Cuzco, Peru – Show map
Excellent location – rated 9.5/10! (score from 244 reviews)
Rated by guests after their stay at Palacio del Inka, A Luxury Collection Hotel.
|Deluxe King Room|
|Superior King Room|
|Superior Room with Two Double Beds|
|Deluxe Room with Two Double Beds|
|Suite with Two Double Beds|
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424 properties in Cuzco
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244 verified reviews
They speak your language!
Palacio del Inka, A Luxury Collection Hotel's staff speaks: Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 10 per 24 hours.
No parking available.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 11:00 AM
Until 9:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 244 reviews
Value for money
Show reviews from:
The hotel boasts impressive interiors with antique exposed bricks, vaulted ceilings and sleek designer style furniture. Cusco’s cathedral and main square are only 3 blocks away.
Score from 148 reviews Wonderful
El Mercado Hotel is located in Cusco, a 5-minute walk from the main square and Cathedral. Free Wi-Fi access is available. Rooms here will provide you with a private bathroom with shower and cable TV.
Score from 83 reviews Wonderful
Costa del Sol Cusco is a converted 17th-century mansion in central Cusco, a few steps from Cusco Main Square and La Merced Church. It features colonial-style accommodations and free Wi-Fi.
Score from 577 reviews Excellent
Located 320 yards from the main square and 215 yards from San Pedro market and train station, Tierra Viva Cusco Centro features free Wi-Fi and a buffet breakfast in Cusco.
Score from 400 reviews Wonderful
The hotel is very nice and conveniently located at the center of town. The staff were helpful and pleasant. The food at the restaurant is very good. Their breakfast buffet was excellent as well.
The staff were very helpful, courteous and went out of their way to be of assistance. The food was excellent. There was a travel agent in the lobby who helped us with our bookings to Machu Picchu. One of the best hotels I have ever stayed at.
Our first room was situated above the street and it was a little noisy at night.
The hotel called the airline to find out what flight we were on and surprised us at the airport, arranging a taxi- what a service! We were seated and given tea on arrival whilst the staff checked us in- no standing at a desk. We were then informed we had been upgraded to a suite, which was superb. All staff at the hotel are courteous and helpful and it is spotlessly keen. Excellent value for money and by far the best hotel we have ever stayed in. The location is also perfect.
Good location, nice staff and entrance area. Free coca tea all day and nice waiting area with sofas. Good room service with tasty food.
Shower temperature varied, on some nights the water was not hot enough even if you had the hot all the way on with the cold off and during the shower it would change from warm to scaling hot suddenly and burn you, totally unacceptable for 5 star hotel. Cleaners knocked on our door at 8am to clean our room which we thought was very early and turn down service was around 9pm which felt quite late as often we were usually in bed already by this time. Room temperature was quite cool and the heating did not seem to have an effect, windows to street did not seem to be well insulated which allowed noise and cold air through
This beautiful hotel was an absolute treat after 4 days of intense hiking. We only stayed one night as a bit of a spoiling to relax and celebrate our anniversary. Staff were amazing, friendly and went above and beyond to make us feel welcome. Arrived in a taxi and it wasn't obvious we were staying there as the entrance is off the road, and 2 doorman ran up to us to take our bags off us. We got seated in a beautiful lounge area, served coca tea, and all the paperwork and admin for check in was brought to us and sorted out there. I had only booked the room that morning and everything was a breeze - we got a free upgrade to a jnr suite, we didn't have to pay extra for wifi, and got a discount at the bar (which was amazing too). The room wasn't very big but so comfortable and warm. The bed was incredible. Complimentary water was nice to have too. We spent an afternoon in the spa treating ourselves to a couples massage and water circuit/jacuzzi/sauna etc. best way to relax after 4 days of hiking! Breakfast was delicious - a very wide spread and all fresh. All in all just a beautiful, peaceful hotel
Check out is very early (9am) but we were able to store our bags before our flight.
the attentive staff, the oxygen, coca tea and coca leaves for altitude symptoms available in the lobby, the shoe shine service, the spa, the service at the front desk, especially Cain Martin, the lovely smell of jasmine in the lobby, the excellent service and food in the restaurant, the wonderful bed and sleep. A beautiful hotel and splendid location.
Suite was lovely - we were on honeymoon and it was just right for us to relax in after a hard day exploring at the highish altitude of Cusco. Character throughout the entire building is stunning. Food & drink Staff very helpful, checked into our flight and printed boarding passes for us.
A shame the spa isn't included in the room price, it would be nice to have an hour or so free. They were doing a special for 2 people for 120 Soles ($42approx).
The welcoming staff(Anna) and the extremely helpful concierge services!
Close to downtown with lots of shopping, dining, and sightseeing.
Because we were downtown there was a lot of traffic noise.
The lovely historic building Comfortable lounges beautifully decorated bedroom attentive staff harp player at breakfast
Concierge didn't carry out requests Noisy - housekeeping trolleys rumbling past at 5 in the morning Not enough info about the facilities eg the room with Inca treasures
The hotel staff are extraordinary human beings. Every person was courteous and accommodating. Well trained and professional in every way. Each time we asked for help with something, the reply was...."of course". Every single time. Highly recommend this hotel.
The staff was wonderful, rooms were beautiful and extremely comfortable. I will defiantly refer this hotel to friends.
The staff were all amazingly helpful, friendly and charming. I loved my stay there and your beautiful city.
They greet you when you first arrive with Coca tea in the lounge and take care of the check in for you. Concierge is extremely helpful with many dining and activity recommendations. The staff tries to anticipate your every need.
For the price breakfast would be nice. We are right downtown very close to the square which we liked but some may not appreciate the sounds of traffic which begin early in the morning and continue late into the night.
My husband and I had a wonder time at this hotel. Service was wonderful and room was lovely. We treated ourselves to a couples massage and we couldn't have asked for anything better.
All what you offer now and nothing more.
the first room was a junior suite absolutely a beautiful room but close to a busy street.then this gets to the 4th floor a view of the mountains but nowhere near the luxury of the first room.They said the second room was the same price as the first I couldn't see that but it was quieter. The amenities in the hotel, cost and the spa were all positives. I would definitely recommend it and I would stay there again.
they said we qualified for a 20% discount on breakfast. The hotel website said breakfast was free. The cost was $45 to $55 sorry I don't remember what they said. I said there seems to be some deception about cost and free for breakfast. In the end they said there would be no charge. Clean up the web site or don't charge. It's way to NICE of a hotel for something like this to give it a black mark.
Great location, nice rooms, friendly staff. Hotel manager, Carlos, very attentive and welcoming.
This hotel is in a great location for museums and Cathedrals - within 20 mins from airport.
We stayed at the hotel Monasteria the week before - the staff were so lovely and sincere and went out of their way to make our stay a memorable one..it was my Son's birthday - whilst we were there and I asked if they would do a little surprise cake and sing happy Birthday - not only did they bake a cake - they had an Opera singer - sing Happy Birthday to him at our dining table...it was my daughters birthday whilst we were at Palicio Del Inka and I requested the same - they forgot..the staff did not have the same sincerity - for me that was disappointing...
accommodation were first rate as any 5 star is to have but this being close to the edge of the world i found myself surprised by such attention to detail. rooms were very well decorated and all amenities were fantastic. even the complimentary free water every day was a nice touch, seeing how the other 5 star hotels in the city are charging 3 dollars per 16oz bottle. need oxygen to get over your high altitude sickness just call and they deliver complimentary oxygen to your door.
only thing i did not really care for was the in house travel agency/taxi service. you must understand this is Peru to begin with so the taxi service they use is bonded and secured company. what this means is that the taxi drivers are Curtis and well dressed the cars are clean and reliable. In all they tend to charge well over regular taxi services for instance they charged me 20 dollars to get from the airport to the hotel for 55 soles a regular taxi cost just 7 soles you can make up your mind what you ant to pay.
Beautiful hotel. Spacious room and well decorated. Great location and friendly staff.
What I liked the most was that I used their recomended tour agency Tikary for Machu Picchu and the city tour. Solange ( organizer) and Julio (guide) were fantastic. I also like the hotel location, decoration and charm. Staff is corteus and helpful.
Check in and check out require improvement. On checkin they were planning on giving me a superior room and a suite even though my reservation indicated 2 suites. They also offer discounts of 5% and 10% which were not honored. Checkin and checkout are too long. Hope some one takes action on these to make the experience truly memorable.
Fabulous location, extremely friendly staff, ultimate comfort, amazing breakfast and fantastic pisco sour making classes!!
Loved the staff, everyone knew who we were. Staff bent over backward to assist us with everything.
The building atmosphere and staff very nice.
Breakfast not included
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