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Plazoleta Santo Domingo, 259, 84 Cuzco, Peru – Show map
Excellent location – rated 9.5/10! (score from 263 reviews)
Rated by guests after their stay at Palacio del Inka, A Luxury Collection Hotel.
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438 properties in Cuzco
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264 verified reviews
They speak your language!
Palacio del Inka, A Luxury Collection Hotel's staff speaks: Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and costs USD 10 per 24 hours.
No parking available.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 11:00 AM
Until 9:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 263 reviews
Value for money
Show reviews from:
The hotel boasts impressive interiors with antique exposed bricks, vaulted ceilings and sleek designer style furniture. Cusco’s cathedral and main square are only 3 blocks away.
Score from 170 reviews Wonderful
El Mercado Hotel is located in Cusco, a 5-minute walk from the main square and Cathedral. Free Wi-Fi access is available. Rooms here will provide you with a private bathroom with shower and cable TV.
Score from 115 reviews Wonderful
Best Western Los Andes de América offers rooms with free Wi-Fi and private bathrooms with underfloor heating in the historic center of Cusco, just a short walk from the main plaza and cathedral.
Score from 287 reviews Excellent
Just an 8-minutes drive from the Velasco Astete Airport, the Sonesta Hotel Cusco is just over half a mile from the center of the city. All rooms feature a mountain or city view.
Score from 682 reviews Excellent
Everything from the rooms, to the staff and all the facilities were excellent. Would definitely recommend to anyone. One of the best hotels I've stayed at around the world.
This hotel is extraordinary. Everything is perfect. The staff could not be more friendly. The restaurant is wonderful (don't lose time trying to match it outside), and the breakfast is incredible. "A plus" is little grade for this experience. Congratulations!!!
Booked through Booking. Com. Was greeted as a queen. Upgraded to a suite. Staff is fabulous!! Loved this hotel!!!!
Location and hospitality. Food was excellent. Every staff member took care to remember and address you by the surname.
Staff was friendly and very helpful. Service was excellent buffet was very impressive.
That we didn't stay longer.
The hotel is very nice and conveniently located at the center of town. The staff were helpful and pleasant. The food at the restaurant is very good. Their breakfast buffet was excellent as well.
The staff were very helpful, courteous and went out of their way to be of assistance. The food was excellent. There was a travel agent in the lobby who helped us with our bookings to Machu Picchu. One of the best hotels I have ever stayed at.
Our first room was situated above the street and it was a little noisy at night.
The hotel called the airline to find out what flight we were on and surprised us at the airport, arranging a taxi- what a service! We were seated and given tea on arrival whilst the staff checked us in- no standing at a desk. We were then informed we had been upgraded to a suite, which was superb. All staff at the hotel are courteous and helpful and it is spotlessly keen. Excellent value for money and by far the best hotel we have ever stayed in. The location is also perfect.
Good location, nice staff and entrance area. Free coca tea all day and nice waiting area with sofas. Good room service with tasty food.
Shower temperature varied, on some nights the water was not hot enough even if you had the hot all the way on with the cold off and during the shower it would change from warm to scaling hot suddenly and burn you, totally unacceptable for 5 star hotel. Cleaners knocked on our door at 8am to clean our room which we thought was very early and turn down service was around 9pm which felt quite late as often we were usually in bed already by this time. Room temperature was quite cool and the heating did not seem to have an effect, windows to street did not seem to be well insulated which allowed noise and cold air through
This beautiful hotel was an absolute treat after 4 days of intense hiking. We only stayed one night as a bit of a spoiling to relax and celebrate our anniversary. Staff were amazing, friendly and went above and beyond to make us feel welcome. Arrived in a taxi and it wasn't obvious we were staying there as the entrance is off the road, and 2 doorman ran up to us to take our bags off us. We got seated in a beautiful lounge area, served coca tea, and all the paperwork and admin for check in was brought to us and sorted out there. I had only booked the room that morning and everything was a breeze - we got a free upgrade to a jnr suite, we didn't have to pay extra for wifi, and got a discount at the bar (which was amazing too). The room wasn't very big but so comfortable and warm. The bed was incredible. Complimentary water was nice to have too. We spent an afternoon in the spa treating ourselves to a couples massage and water circuit/jacuzzi/sauna etc. best way to relax after 4 days of hiking! Breakfast was delicious - a very wide spread and all fresh. All in all just a beautiful, peaceful hotel
Check out is very early (9am) but we were able to store our bags before our flight.
the attentive staff, the oxygen, coca tea and coca leaves for altitude symptoms available in the lobby, the shoe shine service, the spa, the service at the front desk, especially Cain Martin, the lovely smell of jasmine in the lobby, the excellent service and food in the restaurant, the wonderful bed and sleep. A beautiful hotel and splendid location.
Suite was lovely - we were on honeymoon and it was just right for us to relax in after a hard day exploring at the highish altitude of Cusco. Character throughout the entire building is stunning. Food & drink Staff very helpful, checked into our flight and printed boarding passes for us.
A shame the spa isn't included in the room price, it would be nice to have an hour or so free. They were doing a special for 2 people for 120 Soles ($42approx).
The welcoming staff(Anna) and the extremely helpful concierge services!
Close to downtown with lots of shopping, dining, and sightseeing.
Because we were downtown there was a lot of traffic noise.
The lovely historic building Comfortable lounges beautifully decorated bedroom attentive staff harp player at breakfast
Concierge didn't carry out requests Noisy - housekeeping trolleys rumbling past at 5 in the morning Not enough info about the facilities eg the room with Inca treasures
The hotel staff are extraordinary human beings. Every person was courteous and accommodating. Well trained and professional in every way. Each time we asked for help with something, the reply was...."of course". Every single time. Highly recommend this hotel.
The staff was wonderful, rooms were beautiful and extremely comfortable. I will defiantly refer this hotel to friends.
The staff were all amazingly helpful, friendly and charming. I loved my stay there and your beautiful city.
They greet you when you first arrive with Coca tea in the lounge and take care of the check in for you. Concierge is extremely helpful with many dining and activity recommendations. The staff tries to anticipate your every need.
For the price breakfast would be nice. We are right downtown very close to the square which we liked but some may not appreciate the sounds of traffic which begin early in the morning and continue late into the night.
My husband and I had a wonder time at this hotel. Service was wonderful and room was lovely. We treated ourselves to a couples massage and we couldn't have asked for anything better.
All what you offer now and nothing more.
the first room was a junior suite absolutely a beautiful room but close to a busy street.then this gets to the 4th floor a view of the mountains but nowhere near the luxury of the first room.They said the second room was the same price as the first I couldn't see that but it was quieter. The amenities in the hotel, cost and the spa were all positives. I would definitely recommend it and I would stay there again.
they said we qualified for a 20% discount on breakfast. The hotel website said breakfast was free. The cost was $45 to $55 sorry I don't remember what they said. I said there seems to be some deception about cost and free for breakfast. In the end they said there would be no charge. Clean up the web site or don't charge. It's way to NICE of a hotel for something like this to give it a black mark.
Great location, nice rooms, friendly staff. Hotel manager, Carlos, very attentive and welcoming.
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