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Jr. Puno 419, 51 Puno – Show map
Excellent location – rated 9.4/10! (score from 202 reviews)
Rated by guests after their stay at Hotel Hacienda Plaza de Armas.
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108 properties in Puno
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202 verified reviews
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Hotel Hacienda Plaza de Armas's staff speaks: Spanish, English
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Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available at a location nearby (reservation is not possible).
Room Service, Packed Lunches, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
12:00 PM - 11:00 PM
8:00 AM - 9:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 10 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Hacienda Plaza de Armas accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 202 reviews
Value for money
Show reviews from:
This hotel offers accommodations with LCD cable TV and a rooftop terrace with panoramic views. Located in historic central Puno, near the shore of beautiful Titicaca Lake.
Score from 69 reviews Very good
Only 50 yards from Puno’s Main Square, Tierra Viva Puno Plaza offers rooms with free Wi-Fi and plasma TVs. The Cathedral and Jiron Lima Main Street are 50 yards away.
Score from 417 reviews Wonderful
Hotel Hacienda Puno is 1 block from the Main Square and the Cathedral and offers free Wi-Fi and free private parking.
Score from 169 reviews Very good
The Colon Inn is a large colonial mansion situated on the shores of Lake Titikak. It offers comfortable accommodations with free Wi-Fi, complimentary nearby parking a restaurant and bar.
Score from 157 reviews Very good
Great location at the main square
Smelly and dark room; bath room was not cleaned up; there was still the used soap and hairs of the guests before us!
Staff was very helpful with everything we needed. Good location.
Our room had an amazing view on plaza de armas. Confortable and king seize bed. Nice big bath (in junior suite). Great value.
They charged us 18% taxes because my boyfriend had lost his immigration card even if I had mine and the reservation was at my name..
Location was really good, right on the Plaza de Armas where things were always happening. It felt safe and was in easy reach of things to do - a 10-15 minute walk from the harbour. Good breakfast. Good sized rooms. Contrary to reviews we had read before going there, we did not find the location noisy.
The reception was not very welcoming. Lack of staff attention - particularly in the dining area during the included breakfast - things ran out but you had to ask for replacements or nothing appeared. A lot of the crockery was chipped.
Comfort, location and restaurant dinner and breakfast were great.
Wifi worked only in the lobby, the staff wasnt helpful and it took the roomservice 1 hour to deliver our order. Breakfast only till 9 am.
The location is nice, it's right in front of Plaza de Armas. The breakfast is good, they offer nice options.
The staff is not helpful, it's rude and act like guests stay there for free. I arrived the hotel feeling really bad 'cos of altitude and I needed oxygen. The lady in the reception just didn't care and took a really long time for sending me O2 to my room. The blanket was dirty.. with blood. They didn't change it. In the restaurant they took such a long time to bring what I ordered, I fell asleep. We needed to check-out early in the morning and asked to have breakfast at 5:45. The recepcionist said it would be ok and then next day nobody knew anything about it and breakfast was ready at 06:15. Lucky the airport shuttle was late.
Location. They know how to run a motel.
Staff were brilliant and very helpful when I needed them. Great location Fairly good breakfast Good wifi reception in my room Overall a good hotel.
Poor view from window Room had a small radiator but was still a little cold, especially the bathroom
Perfectly situated on the main town square with many good pubs and restaurants close by. Staff were very helpful in organising a half day tour to Lake Titicaca and taxi to and from the train station.
Friendly staff, took our bags to our room for us. Nice and clean and a lovely balcony overlooking the square.
Very clean, warm and comfortable room. Great location to the shops, restaurants and bars. Wifi worked well.
We booked a room with a balcony view of the plaza, but instead got given a room at the back with no view or balcony.
Great location and great value for money. Breakfast was filling too.
The bathroom was a bit rundown and my window opened to see walls of a building.
Breakfast was terrible. Tried it the first morning and didn't go back the rest of the stay. The room was a decent size but only had an inside window and was stuffy with a slight smell
The location was unbelievable! We had a room with a balcony overlooking the plaza, I don't think I would have been as satisfied if we had a room on one of the other sides though.
WiFi signal wasn't always strong enough and if you wanted to shower in the morning there was a good chance the water would be cold.
I booked 3 single rooms and 1 double room through booking.com. However, I think the bookings had made an error between booking.com and the hotel. The record in the hotel is 4 single rooms, I couldn't really clarify without my booking in hard copy. The conceiger charged USD40 extra for 2 nights for a double room. The exact cost wasn't told until we check-out so we paid it. However, when I returned home, and printed out my bookings and emailed to clarify with the hotel of their error, then the hotel send back USD40 to us within a week time. Other than this issue, the location of hotel is good, clean and room is big too.
Breakfast not much of choice.
The location and overall comfort level of this hotel were great.
Location is good. Room is clean. Breakfast is so so...
Well located, decent breakfast, friendly and helpful staff, nice rooms overlooking the plaza
location, friendly staff, breakfast
noise of pump during night
Staff is friendly and position very central.
Old fashioned hotel with old beds and little comfort.
It is a great option to stay in Puno. The location is central, many restaurants and shops around. The rooms are great as well.
Location. Down by main street you will reach the pier with motor boats to Uros. Safe area.
Modern rooms, helpfull staff, located in the city centre, near the pedestrian area with souvenir shops and restaurants.
The location is in the main plaza.The breakfast was good.The first place in Peru where the shower looked like at home
I requested a room where we could not hear any noises. Unfortunately the way the hotel is build you will always hear people downstairs in the reception or kitchen.
Very friendly, welcoming and honest staff (forgot my bag at breakfast and they keep it safely for you). Very large bed even for 2 beds in same room. Warm water and sufficient pressure for the shower. It has lift.
Wifi does not work on the 2nd floor. It is very noisy in the evening because of its central location on the Plaza de Armas but also in the morning (music at 5:00am in the restaurant of the hotel).
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