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Jr. Puno 419, 51 Puno, Peru – Show map
Excellent location – rated 9.4/10! (score from 209 reviews)
Rated by guests after their stay at Hotel Hacienda Plaza de Armas.
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114 properties in Puno
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209 verified reviews
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Hotel Hacienda Plaza de Armas's staff speaks: Spanish, English
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Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Free public parking is available at a location nearby (reservation is not possible).
Room Service, Packed Lunches, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
12:00 PM - 11:00 PM
8:00 AM - 9:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 10 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 209 reviews
Value for money
Show reviews from:
Only 50 yards from Puno’s Main Square, Tierra Viva Puno Plaza offers rooms with free Wi-Fi and plasma TVs. The Cathedral and Jiron Lima Main Street are 50 yards away.
Score from 470 reviews Wonderful
Hotel Hacienda Puno is 1 block from the Main Square and the Cathedral and offers free Wi-Fi and free private parking.
Score from 207 reviews Very good
Located in the heart of Puno, this family-run hotel offers rooms with en-suite bathrooms and cable TV. Qelqatani Hotel is just a 5-minute walk from bars, restaurants, and Titicaca Lake.
Score from 203 reviews Very good
Casona features comfortable rooms with free Wi-Fi in the center of Puno, 7-blocks from Titicaca Lake. It offers a country-style wine bar filled with artisanal art, and complimentary parking.
Score from 204 reviews Very good
bathroom could have been cleaned better and no view of the plaza. but for the value it was still great.
location staff room wifi
balcony door sticks
Poor wifi connection in second floor rooms
- bathtub - spacious room - at the city's central plaza - clean & confortable
- broken toilet - we didn't get the room with plaza's view (we had a discounted offer, maybe that was the reason)
Beautiful and historic building large, beautifully decorated room Comfortable lounges with teas Polite attentive staff Harp player at breakfast!
Concierge staff did not carry out my requests despite saying they would Noisy mornings - housekeeping trolleys trundling past at 5 am No free wifi in bedrooms Breakfast not included
Overall the best experience in Peru. The hotel was conveniently located in the heart of the city and close to shopping and good restaurants. We got lucky and got an awesome deal of $100 for 2 nights. Clean and beautiful rooms. Totally quiet. Attentive and friendly staff. Breakfast was awesome!
We got this hotel through a very good deal on booking.com so our value for money was good. Wifi worked all the time, good breakfast, warm water, lift
If you had to pay the official rate, the hotel would have been expensive. Small old fashion room
Staff was very helpful
There was a large police event going on till two am. Very load music. Wish we had been told in advance as I would have been able to think it over. Hotel exchange rate (when paying with credit card) was unacceptable. Staff at the check out mentioned they often get that complaint.
Very calm and confortable even with room on the street directly on plaza de armas
they provided a heater after room heating didn't work, big beds in twin room, nice staff, best location
poor window in our room (doesn't isolate well), one night we had no hot water, too heavy bed blankets (but ok to sleep and warm)
Great location at the main square
Smelly and dark room; bath room was not cleaned up; there was still the used soap and hairs of the guests before us!
Staff was very helpful with everything we needed. Good location.
Our room had an amazing view on plaza de armas. Confortable and king seize bed. Nice big bath (in junior suite). Great value.
They charged us 18% taxes because my boyfriend had lost his immigration card even if I had mine and the reservation was at my name..
Location was really good, right on the Plaza de Armas where things were always happening. It felt safe and was in easy reach of things to do - a 10-15 minute walk from the harbour. Good breakfast. Good sized rooms. Contrary to reviews we had read before going there, we did not find the location noisy.
The reception was not very welcoming. Lack of staff attention - particularly in the dining area during the included breakfast - things ran out but you had to ask for replacements or nothing appeared. A lot of the crockery was chipped.
Comfort, location and restaurant dinner and breakfast were great.
Wifi worked only in the lobby, the staff wasnt helpful and it took the roomservice 1 hour to deliver our order. Breakfast only till 9 am.
The location is nice, it's right in front of Plaza de Armas. The breakfast is good, they offer nice options.
The staff is not helpful, it's rude and act like guests stay there for free. I arrived the hotel feeling really bad 'cos of altitude and I needed oxygen. The lady in the reception just didn't care and took a really long time for sending me O2 to my room. The blanket was dirty.. with blood. They didn't change it. In the restaurant they took such a long time to bring what I ordered, I fell asleep. We needed to check-out early in the morning and asked to have breakfast at 5:45. The recepcionist said it would be ok and then next day nobody knew anything about it and breakfast was ready at 06:15. Lucky the airport shuttle was late.
Location. They know how to run a motel.
Staff were brilliant and very helpful when I needed them. Great location Fairly good breakfast Good wifi reception in my room Overall a good hotel.
Poor view from window Room had a small radiator but was still a little cold, especially the bathroom
Perfectly situated on the main town square with many good pubs and restaurants close by. Staff were very helpful in organising a half day tour to Lake Titicaca and taxi to and from the train station.
Friendly staff, took our bags to our room for us. Nice and clean and a lovely balcony overlooking the square.
Very clean, warm and comfortable room. Great location to the shops, restaurants and bars. Wifi worked well.
We booked a room with a balcony view of the plaza, but instead got given a room at the back with no view or balcony.
Great location and great value for money. Breakfast was filling too.
The bathroom was a bit rundown and my window opened to see walls of a building.
Breakfast was terrible. Tried it the first morning and didn't go back the rest of the stay. The room was a decent size but only had an inside window and was stuffy with a slight smell
The location was unbelievable! We had a room with a balcony overlooking the plaza, I don't think I would have been as satisfied if we had a room on one of the other sides though.
WiFi signal wasn't always strong enough and if you wanted to shower in the morning there was a good chance the water would be cold.
I booked 3 single rooms and 1 double room through booking.com. However, I think the bookings had made an error between booking.com and the hotel. The record in the hotel is 4 single rooms, I couldn't really clarify without my booking in hard copy. The conceiger charged USD40 extra for 2 nights for a double room. The exact cost wasn't told until we check-out so we paid it. However, when I returned home, and printed out my bookings and emailed to clarify with the hotel of their error, then the hotel send back USD40 to us within a week time. Other than this issue, the location of hotel is good, clean and room is big too.
Breakfast not much of choice.
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