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Calle Grau 270, Puno 01 Puno, Peru – Show map
Excellent location – rated 9.5/10! (score from 523 reviews)
Rated by guests after their stay at Tierra Viva Puno Plaza.
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109 properties in Puno
Including hotels, apartments, villas and more.
524 verified reviews
The staff speaks English
Tierra Viva Puno Plaza's staff speaks: Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
No parking available.
From 12:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Based on 523 reviews
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Hotel Hacienda Puno is 1 block from the Main Square and the Cathedral and offers free Wi-Fi and free private parking.
Score from 411 reviews Very good
May 22, 2015
The room was a little cool when we arrived, but soon warmed up with the radiator.
First & foremost the staff, especially Willy, on front reception, who was so friendly & so helpful. Location is excellent, very close to the bars & restaurants & shops of Puno.
May 16, 2015
Really close to the plaza, excellent last night in Peru
May 3, 2015
I was ill and staff organised a doctor at 6.30am. Doctor was very helpful and staff picked up medication from pharmacist. They could not have been more caring.
May 2, 2015
Friendly helpful staff, hotel very central, suited our needs. Would stay again.
April 26, 2015
Well located in the pedestrian street of puno, this hotel is confortable
April 13, 2015
Nightclubs around, you can hear the music from the room. Try to ask reception to have a great stay.
Great hotel in puno for a reasonable price. I would repeat.
April 8, 2015
That we stay only one night.
The beds are very comfortable. The staff very helpful and very well located. Grate breakfast
April 5, 2015
We really loved everything about this hotel. The location is very convenient for the main street with lots of restaurants and shops. It is also near the main square. The hotel staff are great and very helpful. The rooms are spacious, spotlessly clean and have great showers. Breakfast buffet with fresh delicious food. What more could you ask for?
April 1, 2015
This hotel is luxury compared with everywhere else in 5 weeks in Sth America. Really classy. Great service. Great breakfast. Great location.
April 1, 2015
Very helpful all round, nothing to hard for them. The room was good, large king size bed, everything worked very well, plus it was excellent value for money. Need oxygen again no trouble brought it up,to room and also put breakfast on early as we had to leave at 6 am. excellent
April 1, 2015
Tierra Viva Puno Plaza was one of the best hotels we stayed at during our trip round South America. It was inexpensive, clean and warm with stunning views of Puno’s cathedral from the windows. It was exactly what we needed after a long bus ride from Cusco/after we came back from the Amantani Island on Lake Titicaca. The breakfast was delicious. Finally, the staff working at the hotel (as was also the case with their Lima branch) was extremely helpful and polite – an exceptional customer service. Highly recommended.
April 1, 2015
Very noisy rock band that played until 4:00AM
March 26, 2015
breakfast was poor. Watr went off early morning. It took a call to the front desk to get action.
March 24, 2015
wifi is great. breakfast is great. location is central and for Puno it's really the nicest place in town by a long shot.
March 19, 2015
The wifi is not as good as it should be given the general level of service of the hotel. It's ok but not great. Their merchant machine wouldn't take my card. Inspite of checking with my bank and them trying to help the receptionist process the payment, i ended up having to pay cash.
Everything is really well thought through and arranged. The staff are well trained, efficient, helpful and friendly.
March 18, 2015
Faint damp smell , but not a game changer.
March 17, 2015
Clean. Practical space design and amenity which is very important for a travellers comfort.
March 8, 2015
Only downside is the lack of good views. These are spectacular at the Qalasaya next door.
Slick, clean and modern. Good beds. Excellent English. Close to eating places and sites in central Puno.
March 7, 2015
Everything, nice and responsive staff, excellent breakfast, good location.
March 1, 2015
The staffs are very kindly to answer my requests, including tours booking, taxi booking, food recommendation, visa issue... etc. And the breakfast is very good.
February 26, 2015
A little noisy on the last two nights with a nightclub music in the distance but I think this was only a problem as we were not sleeping well with the altitude.
I can't say enough about this place. Best place we have stayed in Peru so far. The staff were supe friendly and super helpful. Mery at reception was wonderful as was everyone else. My husband got very sick the day we were to check out and they organised oxygen, and ensured we didn't need to move rooms when we extended booking.
February 26, 2015
Quite noisy if you have a room at the front due to local bars
Beautiful rooms Staff really friendly Comfy beds Excellent wifi
February 21, 2015
Very attentive , polite staff. Clean , good breakfast ..
February 9, 2015
Perfect location, great service and cosy and clean rooms - everything one needs in Puno.
February 1, 2015
Excellent and helpful staff, we even received an upgrade to a suite. They arranged a transfer of a suit which we forgot in the hotel and they transfered it to Lima. Very confortable beds and rooms. Great hotel!
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