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Calle Grau 270, Puno 01 Puno, Peru – Show map
Excellent location – rated 9.5/10! (score from 507 reviews)
Rated by guests after their stay at Tierra Viva Puno Plaza.
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103 properties in Puno
Including hotels, apartments, villas and more.
508 verified reviews
They speak your language!
Tierra Viva Puno Plaza's staff speaks: Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
No parking available.
Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Business Center, Fax/Photocopying
Safe, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 12:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Based on 507 reviews
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Very noisy rock band that played until 4:00AM
breakfast was poor. Watr went off early morning. It took a call to the front desk to get action.
wifi is great. breakfast is great. location is central and for Puno it's really the nicest place in town by a long shot.
The wifi is not as good as it should be given the general level of service of the hotel. It's ok but not great. Their merchant machine wouldn't take my card. Inspite of checking with my bank and them trying to help the receptionist process the payment, i ended up having to pay cash.
Everything is really well thought through and arranged. The staff are well trained, efficient, helpful and friendly.
Faint damp smell , but not a game changer.
Clean. Practical space design and amenity which is very important for a travellers comfort.
Only downside is the lack of good views. These are spectacular at the Qalasaya next door.
Slick, clean and modern. Good beds. Excellent English. Close to eating places and sites in central Puno.
Everything, nice and responsive staff, excellent breakfast, good location.
The staffs are very kindly to answer my requests, including tours booking, taxi booking, food recommendation, visa issue... etc. And the breakfast is very good.
A little noisy on the last two nights with a nightclub music in the distance but I think this was only a problem as we were not sleeping well with the altitude.
I can't say enough about this place. Best place we have stayed in Peru so far. The staff were supe friendly and super helpful. Mery at reception was wonderful as was everyone else. My husband got very sick the day we were to check out and they organised oxygen, and ensured we didn't need to move rooms when we extended booking.
Quite noisy if you have a room at the front due to local bars
Beautiful rooms Staff really friendly Comfy beds Excellent wifi
Very attentive , polite staff. Clean , good breakfast ..
Perfect location, great service and cosy and clean rooms - everything one needs in Puno.
Excellent and helpful staff, we even received an upgrade to a suite. They arranged a transfer of a suit which we forgot in the hotel and they transfered it to Lima. Very confortable beds and rooms. Great hotel!
Shower drain was getting clogged so couldn't even have a short shower peacefully. Room was small.
Location - convenient to walk to the pedestrian street with all the restaurants.
great breakfast, new and modern room decoration and furniture
No mini fridge to store leftover food or drinks No hot water in the late afternoon Troubles getting connected to the free Internet
Huge beds (size of Two double beds) Lots of outlets to plug in all your electronics Friendly staff Complimentary water, soap, hair dryer, shampoo, and lotion (American amenities) Extra blanket and pillows Complimentary tea and coffee 24/7 Personal heater in room Large showers Large bathroom Modern decoration in rooms with small flat screen tv Elevator/lift (5 floors) Near plaza de armas Near shops, banks, restaurants Breakfast included (starting at 6:30am): buffet scrambled eggs, bacon, sausage, packaged teas, coffee, instant decaf coffee, three kinds of cereal, three kinds of sliced fruits, basket of whole fruit, three types of bread (rolls and sliced bread with toaster), maple syrup, honey, jams, butter, if you ask, they will prepare an egg fresh for you. Safe in room will fit an iPad Air Complimentary pickup from bus station
The Wifi connection was pretty weak, and it would disconnect every few minutes. Even though they had routers for each floor, they were not efficient.
The location is very good, 2 minutes from Plaza de Armas. The hotel has huge beds that we loved sleeping in. The breakfast was good also. The hotel has a great value for money. The staff is nice and helpful.
The smell of mold is never ok and we stayed in 2 different rooms with the same problem. Add also that Puno is a boring town and the only reason to stay there is pre or after your tour on lake Titicaca.
The tours suggested by the hotel staff were overpriced. We got much better deals in one of the agencies on the Main Street.
Neat, well located, helpful staff
Allowed late check out. Score says it all
Wifi didn't work in the room . Too slow but maybe it was the weather ????
Staff , very friendly Room , very nice Breakfast nice
Staff some good English and very helpful in organizing tours and directions to local sights, restaurants etc
The reception man Mr Elider Pozada was very nice man.
the staff was a little bit coy and ypu had to ask many advices for getting some information about the city and the restaurant
good location and clean room
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