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Calle Grau 270, Puno 01 Puno, Peru – Show map
Excellent location – rated 9.5/10! (score from 478 reviews)
Rated by guests after their stay at Tierra Viva Puno Plaza.
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110 properties in Puno
Including hotels, apartments, villas and more.
480 verified reviews
They speak your language!
Tierra Viva Puno Plaza's staff speaks: Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
No parking available.
Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Business Center, Fax/Photocopying
Safe, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 12:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Location - convenient to walk to the pedestrian street with all the restaurants.
Shower drain was getting clogged so couldn't even have a short shower peacefully. Room was small.
great breakfast, new and modern room decoration and furniture
Huge beds (size of Two double beds) Lots of outlets to plug in all your electronics Friendly staff Complimentary water, soap, hair dryer, shampoo, and lotion (American amenities) Extra blanket and pillows Complimentary tea and coffee 24/7 Personal heater in room Large showers Large bathroom Modern decoration in rooms with small flat screen tv Elevator/lift (5 floors) Near plaza de armas Near shops, banks, restaurants Breakfast included (starting at 6:30am): buffet scrambled eggs, bacon, sausage, packaged teas, coffee, instant decaf coffee, three kinds of cereal, three kinds of sliced fruits, basket of whole fruit, three types of bread (rolls and sliced bread with toaster), maple syrup, honey, jams, butter, if you ask, they will prepare an egg fresh for you. Safe in room will fit an iPad Air Complimentary pickup from bus station
No mini fridge to store leftover food or drinks No hot water in the late afternoon Troubles getting connected to the free Internet
The location is very good, 2 minutes from Plaza de Armas. The hotel has huge beds that we loved sleeping in. The breakfast was good also. The hotel has a great value for money. The staff is nice and helpful.
The Wifi connection was pretty weak, and it would disconnect every few minutes. Even though they had routers for each floor, they were not efficient.
The smell of mold is never ok and we stayed in 2 different rooms with the same problem. Add also that Puno is a boring town and the only reason to stay there is pre or after your tour on lake Titicaca.
Neat, well located, helpful staff
The tours suggested by the hotel staff were overpriced. We got much better deals in one of the agencies on the Main Street.
Allowed late check out. Score says it all
Staff , very friendly Room , very nice Breakfast nice
Wifi didn't work in the room . Too slow but maybe it was the weather ????
Staff some good English and very helpful in organizing tours and directions to local sights, restaurants etc
The reception man Mr Elider Pozada was very nice man.
good location and clean room
the staff was a little bit coy and ypu had to ask many advices for getting some information about the city and the restaurant
This was a very nice hotel in the middle of Puno. Staff was excellent and very helpful, gave good suggestions for restaurants and called a early cab for me to catch a train the next morning. Overall great place to stay as we traveled through Peru. Also, this hotel had huge, comfortable beds!
Very good and comfortable hotel just outside the plaza and the main street. Clean and comfortable rooms.
Definitely this was the best hotel in which we stayed in Peru. Very helpful and friendly staff, excellent breakfast. When we arrived late in the evening with our one year old daughter, we even got an upgrade to a bigger room. Great service! I can really recommend this hotel for 100%
location, friendly staff, good food
Area around might be too quiet for walking at night, no free tea and coffee in the room
Hot water showers great pressure Comfortable large bed Friendly staff Computers to use in lobby Good breakfast
Upon checkout, the price to pay was incorrect but it got sorted out after about 10 minutes and an invoice was emailed to us within a day.
Breakfast Massive bed Great staff Very clean Felt like a corporate hotel so everything worked with no issues
Maybe lacks a bit of character
This hotel has a very central location, very close to Puno's pedestrian precinct (like 10m). The rooms are tidy and the beds quite comfortable.
WiFi didnt work for us at all. There also seems to be a disco in the area so we could hear a faint drum sound throughout the night. It was not too bad, though if you are someone who doesn't fall asleep easily or are easily woken up this might bother you.
Clean, central, helpful staff
Nothing really. No frills here, you get what u pay for, but what you get works, no unpleasant surprises!
No complaints - room, staff, breakfast, and location all quite good. Staff very helpful with information and assistance with travel plans. One block from city main street. Excellent value.
There is nothing we didn't like.
All in general. Friendly staff. I could leave a baggage 2 days until my return without problem. Clean and comfy bed. I asked for having brekfast 15 mins in advance of normal breakfast time and there was no problem.
A little noisy when people is in front of the main entrance waiting for entering the bank.
The hotel is based just off the main walking street as well as the main square in Puno.
Wifi was none existent in our room. We were at the end of the corridor on the 4th floor an the wifi did not extend that far. There is no sound proofing at all. Music noise wasn't too bad but at the end/start of the month government employees collect there bonuses from a single bank based across the road and que for 2 days throughout the night and make a lot of noise.
Cleanliness Staff Room Size Wifi Shower was excellent Nice breakfast selection
For the price, hotel needs a restaurant.
Staff was amazingly friendly and helpful. Oxygen was available if needed. Perfect walk to central plaza, harbor needs a taxi. Rooms were good shower. Breakfast was great.
very nice personel, good location right in the centre
the same as any Tierra Viva Hoteles chain: price was higher than agreed as we paid in Soles and the chain applies its own exchange rate for US Dollars. Unacceptable and unfair !!!
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