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Newest reviews for Torre Dorada Residencial

  • Laurie
      United States of America
    August 24, 2014

    The owner and stagg go out if their way to make sure guests are well cared for. The hotel is immaculate and decorated beautifully. Breakfast was delicious.

    It wasn't in the center. Nevertheless, they provide good, free transportation.

    9.6

  • Charles
      United States of America
    August 21, 2014

    Staff made themselves available at all times to drop off or retrieve you from the city center.

    8.8

  • Anonymous
      Australia
    August 17, 2014

    Excellent staff, and comfort. Very good hotel for relaxing and recharging.

    Quite far from centre of town, and food. Hotel provides a car service, but obviously you can't just go for a walk around town, making it a little inconvenient. Price is high.

    8.3

  • Lee
      Canada
    August 10, 2014

    You cannot beat this place! The staff are all truly amazing, and the owner is outstanding. They are all so helpful. Breakfasts are delicious.

    Absolutely nothing!

    10

  • Arshed
      United Kingdom
    August 9, 2014

    Clean, well priced, helpful staff, free transfer to and from the main tourist areas, good breakfast, manager going out of way to accommodate any requests, good size rooms, free wifi

    Distance from main tourist areas, early check out time, early finish for breakfast (9am)

    8.8

  • Lawrence
      United States of America
    July 20, 2014

    service and drop off/pick up also helped with planning day trips and tickets

    bathrooms were small and location was out of the way

    7.9

  • Ashley
      United States of America
    July 20, 2014

    Absolutely amazing staff, they go out of their way to accommodate you. The free shuttle is always available, and the location is perfect.

    9.6

  • Husain
      Malaysia
    July 20, 2014

    Helpfulness of the staff was amazing. Breakfast was delicious. Rooms with heater and hot water were very comfortable.

    10

  • Tibor
      Hungary
    July 11, 2014

    As we travelled by car, we looked for a place that is not in the downtown, and offers parking. The hotel was nice and clean, breakfast was good. They offer free transfer to the city, but we not needed that. The price was quite high, we paid practically the same amount for 1 night like we paid next to Puno in a much nicer and better situated hotel.

    The near location is nice, but there are electric fences on most of the houses. So we stayed in the room after dark. I guess this was the safe way. Outside parking is not possible, and the parking place is in an other house, pretty small. Poor heating.

    7.1

  • Husain
      Malaysia
    July 10, 2014

    The staff was incredibly helpful. The transport to and from the city centre was great. The breakfast was delicious and had great variety. The rooms were extremely comfortable and the hot showers were very welcome in the cold nights.

    Honestly, there was nothing that we didn't like!

    10

  • Cristian
      United States of America
    July 2, 2014

    Staff, facilities, cleanliness, comfort, value

    It's 5-10min from downtown by car. They have a free 24hr/day taxi service to and from downtown that alleviates this and overall I would stay there again, despite the location.

    9.2

  • Jennifer
      Brazil
    June 30, 2014

    I didn't stay here as I made an error with my booking, though the staff were friendly, helpful and went out of their way to assist me in finding accommodation after 9pm at night. They provided Wifi access, contacted local Hotels then arranged for transport to this accommodation and confirmed I would have transport in the morning. The best service I have seen for a customer, excellent service for a person who was not a customer.

    I was disappointed I couldn't stay.

    10

  • Lawrence
      United States of America
    June 24, 2014

    Personal service They arranged all our tours and tickets Drop off - pick up service to downtown

    Internet wi-fi not in line with top tier hotels Bathrooms v small

    8.8

  • Paul
      United States of America
    June 20, 2014

    Peggy and her staff became our extended family. The best of the best.

    10

  • Paul
      Australia
    June 19, 2014

    The staff were incredibly welcoming and full of great advice, particularly precautions to take regarding altitude sickness. The hospitality was second to none - every staff member was so helpful and friendly and we really appreciated the free travel in and out of Cusco city centre at any time day or night. The location was perfect as very quiet and away from the hustle and bustle but very accessible to the city centre. We would stay here again and recommend to others.

    10

  • Anais
      United States of America
    June 16, 2014

    The superb service. Peggy and her team are doing their best to please their guests. It is like home away from home. The place is quiet and very clean. The attention is truly personalized and impeccable.

    9.6

  • Steven
      United States of America
    June 13, 2014

    The staff were fantastic! Attentive, responsive, accommodating, and committed to ensuring an enjoyable stay.

    9.2

  • Malcolm
      United States of America
    May 31, 2014

    Great staff, probably the best I've had. Nice breakfast selection.

    Poor if non existent heating facilities in rooms. Poor lighting in rooms.

    7.9

  • N
      India
    May 31, 2014

    It is the excellent staff which make up for all the shortcomings of this property.They make you feel at home.

    Major problem is that it is outside the city 10 mts by car, though they drop you and pick up free whenever you want.For the money you pay this property is not a value for money deal.

    5.8

  • Valerie
      United Kingdom
    May 27, 2014

    Great service at this hotel. Power shower, water very hot, bed really comfortable and it was wonderfully quiet in a residential area. Spotlessly clean and staff couldn't do enough for you.

    A taxi ride out of town. They paid for taxis to go in and out, but there was no choice where to be dropped off or picked up, and it was a bit of an inconvenience. Mind you taxis only a quid anyway.

    8.8

  • Anonymous
      Canada
    May 22, 2014

    Very clean, very friendly people, excellent breakfasts.

    The hotel is far from downtown, we have to rely on their provision of car transportation, which was good but limiting to go out at any time.

    7.5

  • Thomas
      United States of America
    May 21, 2014

    Staff and breakfast

    Location, however this was offset by the transport service that the hotel provided

    8.8

  • Kevin
      United Kingdom
    May 11, 2014

    One of our favourite hotels from the whole trip. Extremely knowledgeable and helpful hotel staff - anticipating our every need. Free pickups/dropoffs to the centre - this hotel was amazing.

    It's a 5 minute drive from the centre, but that really doesn't matter when they'll organise free dropoffs/taxis for you whenever you need.

    10

  • Pierattilio
      United Kingdom
    May 2, 2014

    Staff very helpful. Drivers always ready to get you to the city centre and pick you up at your convenience. Cozy breakfast environment.

    Far from the city centre; the complimentary taxi service is excellent however is probably more practical being closer to the plaza de Armas.

    6.3

  • Donald
      United States of America
    April 21, 2014

    Friendly staff. Very accomodating. Hotel well maintained

    Very small rooms. Not much privacy. Location not easy yo find. Not terribly convenient.

    6.7

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