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7829 Makati Avenue, 1200 Manila, Philippines – Show map
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737 verified reviews
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Best Western Plus Antel Hotel's staff speak: Filipino, English
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Fitness centre, Spa and wellness centre, Massage, Indoor pool, Games room, Children's playground
Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Car hire, Shuttle service (surcharge), 24-hour front desk, Luggage storage, ATM/cash machine on site, Concierge service, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Non-smoking throughout
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One older child or adult is charged PHP 1500 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cots in the room.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 738 reviews
Value for money
Show reviews from:
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Location, room could have been bigger
Housekeeping was unhelpful & careless I wait 2 hours for check in I checked in at 16:00
Bed, aircon, separate TV in each rooms, curtains, shower, free parking and free wifi, accessibility to groceries and other necessity
The noise from the other room. They were using Karaoke. A little bit waiting time for the elevator The big table in the room. Size should be reduced for more space. Broken Fridge door Wish the room was carpeted Poor lighting. Too dim. Place a switch to modify prefered lighting.
The staff were helpful and accomodating.
Staff are well trained and provide good service and information.
Bedroom too small hardly got space to walk and move about. It has the smallest shower we have ever seen. A shower space of only 2 feets X 4 feets.
No frills stay, hotel is (at best) fine. We're thankful to the staff. They do their best to serve the guests. But the hotel has seen its better days. Time for a drastic renovation. Close to the night spots (not couple-friendly) and mini malls.
One bedroom suite: too tiny room, maybe better if it were configured as a studio-type room. Bed was too soft. Tight for two people. Noise from the night market directly in front the hotel can be heard late into the night. Took an hour just to fix the electronic door lock. Breakfast choices quite limited but prepared well anyway.
Room lock that malfunctioned. Keys that did not work. Patchy and slow wifi. Poorly trained staff with English and logical comprehension issues. Kitchenette without any cutlery or crockery. Staff need reminding to do stuff. Room not cleaned daily. Very slow cashiers/billing. No Best Western elite recognition. Avoidable.
Location is nice
WIFI signal is very good. The establishment is within walking distance to malls, food stalls and the nightlife. Room facilities are all functional and adequate.
The window type aircons were very noisy. Very difficult to get taxi during peak hours although the staffs were trying their best to flag for taxis at the road junction. The receptionist who checked me in was very businesslike & formal instead of warm and friendly.
Lighting, too dark. Use white lights
location and staff
Leaving the Hotel Aircon
No Wifi No Hot water Lying Management Abundance of old men with young prostitutes Low ceilings Inability to get around the bed due to the sizing of the room
Parking, breakfast and swimming pool.
The room was dirty; very weak WIFI (absolutely useless); broken curtains; no drawers beside the bed; the television doesn't work properly; I needed some help since I was sick and they didn't have even a thermometer. The hotel is in a very noisy quarter, and just next to the red light district, which is something I wasn't looking for at all. To be avoided, incredible for a Best Western Plus.
I didn't like the fact that I paid a deposit and my money still hasn't been refunded
Friendly helpful staff
The rip off by the taxis which is not the fault of the hotel but more the location.
Friendly and efficient staff were very helpful each time I had contact with them. More than adequate space in the room for 2 adults and 2 small children.
Seemed a long way from the airport for an overnight stay but maybe that is my error in not checking more closely.
Hard to get a taxi
the hotel is clean and crisp
the fact that extrea charges are added- 12% and 10% taxes an services on top of the price and a ridiculous 3000 PHP deposit for incidentals.
location and easy friendly staff. front desk is smart.
Convenient location, friendly staff.
1. Horrible breakfast - FAR below international standards. 2. Fitness center running machines not maintained. 3. Cold showers in room due to broken hot water heater. As hot water heater was not fixed in a timely fashion, and I had urgent meetings, I had cold showers at this hotel - my past TWO stays at this hotel. Housekeeping should catch and report broken heaters, not angry guests,
Rooms are big enough Stuff helpful Location is perfect A lot of restaurants near by
Changed room because of smell The bed clothing was not clean, but it was changed quickly Everything is a bit tired
Clean Safety Staffed friendly
Some nois from other biludibg Poor wifi
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