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Newest reviews for Boracay Haven Resort

  • Romina
      Philippines
    August 24, 2014

    Facilities are good. Pool is clean. Breakfast is also good!

    Shuttle to D'mall was not available during our stay. No refrigerator in the room

    9.2

  • David
      Malaysia
    August 18, 2014

    Convenient location close to White Beach. Efficient and friendly staff. Have two bedroom apartment for families.

    Breakfast buffet was poor. Had to go on balcony to get WiFi.

    8.8

  • Roselin
      Malaysia
    August 6, 2014

    Good environment and friendly staff.

    9.6

  • Rui
      China
    July 29, 2014

    everthing

    nothing

    10

  • Meriam
      United States of America
    July 17, 2014

    Staff are attentive and on top of their work to please customers. Breakfast and staff attention are superb, hot and not repetitious. Rooms and shower are modern.

    8.3

  • Meynard
      United States of America
    July 12, 2014

    Breakfast

    Leaking roof n mosquitos in the room

    5

  • Vanessa
      Malaysia
    July 8, 2014

    Everything else is quite good

    Don't like the breakfast spread and the flood outside..

    8.8

  • Raquel
      Singapore
    June 26, 2014

    Location is good. Room is clean.

    BReakfast not so much choices.

    7.5

  • Jonalyn
      Singapore
    June 20, 2014

    Our room was so nice. The bed so comfortable. The toilet was really classy. The buffet superb.. So delicious. the beachfront and eden bar was lovely. Loved the place and all the staff.❤️❤️❤️So worth it

    Pool was under treatment during our stay. It was dusty in the lobby when we came because of the minor construction.

    8.3

  • Anonymous
      Singapore
    June 19, 2014

    Big and comfortable room, great value for money and very new facilities.

    Shower water pressure sometimes not strong enough and no fridge for storing cold drinks.

    7.9

  • Ana
      Philippines
    June 19, 2014

    The huge room

    Flash of the toilet

    8.3

  •   China
    June 16, 2014

    On the mountain, view is wonderful.Shuttle bus very convenient.

    location is not close to beach.

    7.1

  • Sally
      Philippines
    June 12, 2014

    Nice Toilet and bath Nice Bed and beddings Good airconditioning Fast and reliable wifi

    Cheap quality breakfast buffet We weren't able to access the front door due to repairs and always use the pool side access which made us upset everytime we lock and unlock that door. Took us minutes to lock/unlock it successfully. We felt rushed upon check out. They started to call by 11am then kept calling us in the room when we even told them that we're going to check out at exactly 12nn, that we were just packing our things.

    4.6

  • Chew
      Malaysia
    June 10, 2014

    Wifi service good,stuff good

    6.3

  • Jongwon
      South Korea
    June 10, 2014

    1. 3 min from beach 2. New facilities 3. fair price

    1. view of room : only inside of hotel. you can't see the beach 2. little bit far from private beach (over 5 minutes) 3. Dirty road to the beach

    9.2

  • Matthew
      Australia
    June 8, 2014

    Staff were amazing. Helpful, friendly, accommodating. They bent over backwards to be as helpful as possible. Outstanding service in Asia :) And now that we dont have to go thru the hell hole manilla to get to Boracay....we will definitely be staying here again :)

    Still building and painting going on. The work isnt the problem...wet paint on my clothes was annoying...and watch the floors... Everywhere. There are small steps...about 1cm high. .Causing badly stubbed and bleeding toes. But this is true in most of asia. Irregular flooring and dangerous little steps everywhere.

    9.6

  • Ilaine
      Philippines
    June 5, 2014

    - The rain shower and the bathroom design - The rooms have balcony view of the pool - Free coffee anytime of the day (room service) - the welcome drinks and cold face towel is the best especially when its very hot outside. - They provided us with packed breakfast on our last day since we had to leave very early. (was not able to avail the free breakfast buffet on our last day) - unlimited supply of shampoo, conditioner and body wash (they don't provide mini bath essentials)

    - Elevator was not yet working when we got there. Had to use the stairs and our room was in the 4th floor. - no refrigerator in the room to store cold drinks

    9.2

  • Donna
      Philippines
    May 27, 2014

    Attentive staff. Was given cold towels, drinks and cookies upon check in. Comfortable bed. Strong wifi signal. Loved the rain shower with lights.

    Not a beachfront property. No minibar/ ref. no hair dryer. No lotion. Dusty Chairs and tables at the veranda. Was not able to use the pool since it was closed the whole weekend.

    6.3

  • Jean
      United States of America
    May 19, 2014

    Proximity to the beach - just a five minute walk from the hotel.

    Breakfast was really not that good. Our room with a loft was a little small. Bathroom and shower was small. Overpriced hotel rate. Parts of the Hotel is still under construction. When we arrived - I asked where the emergency exit was other than the stairs we used going up to the second floor - staff informed me there was none. On the day of checkout, I was going the "Exit" sign on the other side of the building and I was told that there is a stairway there but it is not usable because it was being tiled. I told them the fire department should not have allowed this facility to open because there was no other exit except one stairwell on the other side. Very dangerous if there's a fire. There was also no elevator for handicapped people.

    7.5

  • Charles
      Philippines
    May 17, 2014

    Staff was excellent and the rooms were clean and well maintained

    This was my 3rd time to visit Boracay. On previous trips I stayed at Paradise Garden and Boracay Sands. My mistake was not going back to one of those hotels. When I booked the Deluxe Room with Pool Access through Booking.com , I thought we would have entry to the pool from the comfort of their own veranda. This was not the case. We didn’t have a our own veranda,and pool access was not by any means direct. When I mentioned this to the hotel manager, he said ours was a deluxe with pool access...even though we didn't have a veranda, and there was no pool acces.After two nights they moved us to a Deluxe with a veranda, but because it was on the 2nd floor there was no pool access. Other than the fact that we charged for a Deluxe Room with Pool Access for 4 nights and were given a Standard for 2 nights and a Deluxe Room for 2 nights the hotel was fine. . The bait and switch with the rooms is a reason I will never book with Booking.com again. I expect that Booking.com will be giving me a refund for the difference. Or is this a computer generated automatic emails that no one actually reads.

    6.7

  • James
      China
    May 16, 2014

    Unfortunately there was some construction work going on during our stay

    9.2

  • Cameron
      China
    May 16, 2014

    Location to beaches and bars

    9.6

  • Crizzan
      Philippines
    May 16, 2014

    Staff were amazing, all of them were very friendly and courteous. I love their herbal shampoo, conditioner and body wash!

    Dining area was too small, it was a bit hard to move around. No baby pool.

    6.7

  • Diana
      Philippines
    May 10, 2014

    Service and courteousness of the staff. Good breakfast food. It had a good pool size.

    Some parts are still in construction. Electricity often went out. They didn't refill our water bottles everyday.

    6.7

  • Cybele
      Qatar
    May 8, 2014

    The staff are amazing with guests!

    9.2

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