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Newest reviews for Cebu Parklane International Hotel

  • Dennis
      United States of America
    August 24, 2014

    I was surprise how close the hotel was to the Ayala Center and to restaurants. So finding a place to eat was easy. Also there was a laundry facility across the street which was very affordable

    10

  • Robert
      Thailand
    August 24, 2014

    Location and the friendly staff, excellent restaurant

    8.3

  • Ronald
      United States of America
    August 2, 2014

    Walking distance to Ayala Mall.

    Room has musty odor, A/C is poor, many hidden expenses, snacks and drinks in fridge will cost you over 4,000 pesos, I found hotel restaurant food is horrible and expensive, but Ayala Mall has good restaurants.

    4.6

  • Ronald
      United States of America
    July 31, 2014

    Clean.

    They charge you for everything. The fridge in the room is stocked with drinks and snacks, I only ate and drank 3/4 of the drinks and snacks and it cost me 4,000 pesos. Hotel restaurant food is horrible and expensive. Instead eat the food court at Ayala Mall.

    5

  • Steve
      Australia
    July 26, 2014

    The staff attentiveness, presentation, and eye contact on arrival at reception. The room looks great with an air conditioner that works well. Location to Ayala mall with the ease of catching a jeepney across the street!

    9.2

  • James
      Australia
    July 20, 2014

    the food

    old style t.v.,,,nosy on street side

    7.9

  • Vilma
      United States of America
    July 16, 2014

    The staff were attentive to your needs. I highly commend the housekeeping manager/room cleaner for honesty. I left my diamond necklace pendant in bed and didn't realize it was missing for close to 2 hours since i checked out. I was able to retrieve it - thanks again to management credo.

    The constant change of wifi user id and password. I understand it is for security as well as reserved for guests only.

    9.2

  • Raina
      Philippines
    July 9, 2014

    I like that it's near Ayala Center. We didn't get to try the buffet breakfast but we had breakfast at the coffee shop downstairs and the coffee was excellent. The staff were very corteous.

    That I could hear everything that was going on at night in the street.

    9.2

  • Wolfgang
      Singapore
    July 1, 2014

    Centrally located next to Ayala mall and other entertainment spots.

    When entering the hotel lobby the reception counter is hidden. Instead, only retail shops and a cafe in the lobby are visible. Confusing.

    7.5

  • Judith
      Philippines
    June 22, 2014

    Location Good Service Friendly and professional staff Security With great choices of food

    None at all.

    10

  • Regina
      Philippines
    June 20, 2014

    The pool.

    The bed is to small.

    7.5

  • Siong
      Philippines
    June 11, 2014

    Great and helpful staff. Not far from Ayala Center...

    9.6

  • Barbara
      Philippines
    June 8, 2014

    We were upgrade to a suite room.

    8.8

  • Alleem
      United States of America
    June 8, 2014

    The staff was very responsive and friendly when asked to resolve any issues or problems. Place was clean, air-conditioning and comfort in rooms was good. Security was good, I felt safe when exiting or entering and I like the fact that security would get a taxi for you when you are leaving and that they would take the name of the taxi driver, the taxi number, license number of the taxi they would tell you the approximate mileage that you should expect based on your travels. Service like this is a plus and it made me feel very safe staying at your hotel.

    The only downside that I personally experienced was a strong and very unpleasant smell of sewage in certain parts of Cebu City and around the hotel complex. This is a condition that I think will keep tourists out of that city.

    7.9

  • Anonymous
      United Kingdom
    June 8, 2014

    Every time I am in Cebu on business I stay at the Parklane. Friendly staff, Good facilities and close to the Ayala Mall for an after work chill out.

    Be careful crossing the 2nd road between the hotel and the Ayala. Nearly got knocked down by a Jeepney!

    8.8

  • Raymund
      Ireland
    June 5, 2014

    I like the location. Close to the central hub of the city.

    The hot water did not work in our room

    6.7

  • Anonymous
      Netherlands
    May 31, 2014

    Nice place, especially when you come from the island.

    9.6

  • Rodelo
      Philippines
    May 27, 2014

    easy to book by booking.com

    staff were offering much more expensive rate than booking.com during arrival at hotel. Since i complained, they gave me access to the internet and was told to book myself by internet.

    6.3

  • Anonymous
      United States of America
    May 22, 2014

    The Boutique room was super comfortable. Makes me just want to stay in but so many places to go.

    We had to wait 1 hour for our room. ( came in 2pm did not get in room til around 3pm.we needed rest right away coming from Tacloban with the immense heat. The lady who initially took our infromation was not very helpful and not informative. She was especially Not sympathetic that we needed a shower and rest! However the boutique room was very nice.

    7.1

  • Anonymous
      Philippines
    May 17, 2014

    The location is very accessible to other Cebu landmarks.

    Arrogant behavior of some staff in the check-in counter.

    7.1

  • Imelda
      Philippines
    May 17, 2014

    I like the location coz it's near Ayala Mall. Check in and check out process was fast. Room was available at 1pm so I was to use 1 hour earlier than the standard check in time. Wifi was fast. Bed was comfortable enough for my overnight stay.

    Room was not spacious compared to the other hotel I stayed 2 nights prior to Parklane. Room rate published was of discounted amount but when paid I realized that it's cheaper in the other hotel coz there's no free buffet breakfast at Parklane in the room rate I got. Old tv is used in the hotel and I had a hard time connecting to the cable provider.

    8.3

  • Cybil
      Philippines
    May 11, 2014

    Location very good!

    Poor internet connection...bathroom very small..

    7.5

  • John
      Philippines
    May 11, 2014

    Overall standard of the hotel for the price

    slow complicated check in and check out

    7.5

  • John
      United Kingdom
    May 10, 2014

    Location is good for resteuants etc.

    Very poor WiFi access

    7.5

  • Gan
      Malaysia
    May 8, 2014

    Very helpful staff and good location

    The WIFI is very bad , very often got logged out due to non-availability especially during the day as I supposed number of users has increased , its rather inconvenient to keep trying to have access

    9.6

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