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Free WiFi

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Diving Spa
Show map Crown Regency Resort and Convention Center

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Newest reviews for Crown Regency Resort and Convention Center

  • Ahmad
      Saudi Arabia
    June 21, 2014

    awesome location , friendly staff , clean ... i like it

    7.9

  • Mishal
      Saudi Arabia
    May 31, 2014

    NO ROOM SERVES STAFF NOT HELP

    3.8

  • Anonymous
      Philippines
    May 26, 2014

    weak aircon

    5.8

  • Anonymous
      Philippines
    May 7, 2014

    No shampoo and conditioner were provided.

    5

  • Joan
      Philippines
    May 5, 2014

    The rooms were sizeable.

    The staff had a very poor attitude. The rooms were supposed to be non-smoking, but the room had a strong smell of smoke. When we complained, the staff refused to do anything about the situation. After being more insistent, they offered to send housekeeping to the room to see if there indeed was a smoke smell. Upon discovering the smell, they offered to spray some air freshener in the room. Furthermore, the sink was crawling with ants, and power on the property would cut out for long periods of time. There were times during the day where they would not have any hot water. Given the price, the quality of service was totally unacceptable. I would not stay at this hotel ever again - at any price.

    2.5

  • Rina
      Philippines
    April 29, 2014

    Nothing.

    SERIVE, ROOM IS DIRTY, BATHROOM IS DIRTY, TAKES TIME TO ANS THE OPERATOR, NO WATER ALL DAY, NO HOT WATER, WASTE OF MONEY,

    3.3

  • Janice
      Philippines
    April 22, 2014

    This was a nice 'cheap thrills' place fairly near (a short walk) to the beach and all the action in Boracay. The beds were nice, with fresh, crisp and clean sheets.

    This hotel had a policy on check-out of doing an room inventory and charging for wear and tear. (The facilities were a good step above 'backpacker grade', but they must've still had some problems with this). We were happy to help out by participating in this, however it was executed in a really weird way!! On check-checkout we 'fessed-up about how we accidentally broke one of the drinking glasses - they charged us $7 for a new one. All good. Otherwise, we were expecting to be complimented on leaving the facilities exactly as we found them. . (which was a little worse-for-wear, but reasonable given the ~$100/night in peak season price). Seemed all good until. . . . A teaspoon went missing! We're 99.9% sure that there was only one teaspoon in the room when we checked-in. But the hotel wanted to charge us for the missing one. They simply refused to believe that we weren't responsible, so we ended up having this absurd 5-o-clock-in-the-morning argument with them. It got to the point that we suggested a bag search, but they indicated the spoon might've already been disposed of. Where? On the Boracay black-market for spoons of dubious origin!? If I was them, I would've absorbed the ~$0.30 cost instead of accusing the customer of being a liar. Also, there were a lot of hazards around the place for young kids. These included: * The loft style-bed up against a railing, where a child could also fall resulting in death. * Railings around the pool and water-slide at a height that a small-child could walk under and fall to death, serious injury. * Milky color water in the pool. Finally, the staff seemed confused about Booking.com . . . although we'd booked via the site, upon check-in they wanted payment, and we gave cash. They weren't able to clearly explain whether the card had been charged or not, so we had to take time to call the bank and follow this up ourselves.

    5.4

  • Mark
      Singapore
    March 31, 2014

    Room reasonable size, with balcony, and kept well and clean.

    Noisy corridors in early ish morning. Check out time...since they need to check the room, and I had a dirty sheet cover issue, this took a while, so just need to ensure that guests are aware of a potential 30 minute checkout time during busy periods..

    7.5

  • Meshal
      Saudi Arabia
    February 23, 2014

    Nice if you have kids I would like to say thank you for miss love she is really help us with Somali .....

    Late check we was waiting more than one hour to get our room there in only 2 employee in reception

    6.3

  • Lilia
      Philippines
    February 16, 2014

    The hotel staff were very helpful

    No WiFi in rooms and hot water for shower wasn't as hot as desired

    9.2

  • Jamie
      Philippines
    February 14, 2014

    waive rider

    staff unfriendly no proper accommodation

    5.4

  • Matthew
      United States of America
    January 7, 2014

    Room had a nice balcony and the bed was comfy.

    No mobile phone reception and no wifi in my room. Limited food options in the hotel.

    6.7

  • Anonymous
      South Korea
    December 25, 2013

    nice in door pool

    so noisy out side from early morning by people walking around resort. and I've asked for changing small bills at the service desk but got denied by a guy (well, i'm not sure if it's really hard to do it for me, he was trying to hide the cash box from me). So I went to the store at the ground floor for changing small bills. I couldn't just ask for it so I bought a gum and I tried to give 500 peso but got denied because gum is around 10 peso?.. well 10 peso is still money.

    2.9

  • Cherry
      Philippines
    November 21, 2013

    The staff

    3.8

  • Anonymous
      Philippines
    October 28, 2013

    The location, easy access to the beach, and to dmall.

    No toothbrush and very poor wifi.

    8.3

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