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Osmeña Boulevard, 6000 Cebu City, Philippines – Show map
|Executive Loft Suite||
|Two-Bedroom Executive Corner Suite||
|Two-Bedroom Executive Deluxe Suite||
|One-Bedroom Regency Suite||
|Two-Bedroom Regency Suite||
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98 properties in Cebu City
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346 verified reviews
The staff speaks English
Crown Regency Hotel & Towers's staff speaks: Filipino, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
2:00 PM - 6:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 345 reviews
Value for money
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Centrally located in Cebu City, the Best Western Plus Lex Hotel Cebu has modern air-conditioned rooms with free Wi-Fi.
Score from 744 reviews Excellent
A 2-minute walk from Ayala Centre Cebu, Mandarin Plaza Hotel features an outdoor pool and modern, air-conditioned rooms with free Wi-Fi. International cuisine is served at the hotel’s lobby lounge.
Score from 751 reviews Very good
In Cebu City’s business and commercial district, Bayfront Hotel Cebu is within a 15-minute walk of shopping options at SM City Cebu and S&R.
Score from 291 reviews Very good
Waterfront Cebu City Hotel and Casino is located at the Queen City of the South. It features accommodations with free Wi-Fi, an outdoor pool, fitness center and 11 dining options.
Score from 182 reviews Very good
May 22, 2015
Shower recess was not very clean in second room i stayed in. Also workers on building site next door were working till 10pm at night.
Location was ok. Cass verde within walking distance. Food outlets nearby.
May 6, 2015
Broken Door lock and no one take care of repair
Good cafeteria and Delicious breakfast
May 5, 2015
The reservation and front desk staff needs prodding and a long distance call before the check in process is aranged. Ugh!
May 4, 2015
i opted for the suite which was bright and hot during the day. The room was dated with few outlets, wifi that rarely worked, and a hard bed with cheap bedding.
the location was good and the staff was friendly. Lots of things nearby and in the hotel.
May 2, 2015
Nice&friendly staff. Very clean hotel. Comfortable.
April 22, 2015
We could not close the curtains in our room. The sink kept blocking. Room service was left in our rooms after the cleaners had been in. Shower takes 10 mins to warm up. Wifi very slow.
The hotel faculties are excellent. There's plenty to do if u just want to chill out round the hotel. Staff are happy and always eager to help.
April 15, 2015
The staff is confusing and not really helpfull. I've tried to book a shuttle, taxi, helicopter, whatever to pick me up at the airport and they simply couldn't do it. I called 3 times, sent 2 emails and they simple didn't understand my request. In the end was good because it is cheaper to get a taxi there (350 to 450 Pesos) then ask for the non-existing shutle from the hotel (1000 Pesos). They don't give you the receit for the first night if you book the room here. You have to ask it for booking.com. They also charge you 2000 Pesos as a deposit "if something goes wrong". If you pay in chash you have it back when checking out. If you use your credit card they send it back to your account in one week. I'm still waiting for my money. Let's wait 3 more days.
The bed is extremely comfortable.
April 14, 2015
The hotel is old and not really maintained quite well
The sky walk is the only great thing in that hotel.
April 9, 2015
The hotel was shabby, over priced, the light in room so dim could not see, the amenities poor. For the money I could have done better almost anywhere for a fifth of the price.
The staff was very apologetic as they knew the truth
April 5, 2015
Molds in the pool tiles. Outdoor jacuzzi not working. 6D theater was a waste of money.
Bed was comfy. Location is strategic. We loved that the hotel has Starbucks!
April 3, 2015
The chargé you for all things. Personal can not think outside the box. High prices
April 1, 2015
no free wifi
March 31, 2015
I BOOKED FOR A 2 BEDROOM SUITE BUT SAD TO SAY IT HAS 1T&B ONLY. THE ROOM IS SO DARK... THEY ONLY USE WARM LIGHTS.
LOCATION IS GREAT, WALKING DISTANCE TO ALL FOOD CHAINS, ROBINSONS SUPERMKT, 7-11 & MINI STOP. VERY ACCESSIBLE WITH 24HR TAXI INFRONT OF THE HOTEL..
March 29, 2015
No bad experience
front disk people is ok
March 29, 2015
I made the reservation through booking.com for a junior suite with city view, when I got to the place I had to wait at least 15 minutes to check-in then they took me to the room. The room was nice, the tib was big and beautiful but when I opened the curtains to see the city the only thing I could see was the elevator. I complained and they took me to see another suite located 5 floors above. From this suite all I could see was the building in front and and aperture between both buildings that allow me to see the city. I didn't take it since the previous suite was Better. After all the confusion I asked them which rooms have the city view and they told me that the standard rooms has it so I went to check it and if I took it I will be downgraded without any refund. After I went to complaint with the manager who finally show me the presidential suite and it had a beautiful view and the suite in general was amazing. In the buffet the stuff didn't offer us coffee or water, they didn't remove the dishes(anyway my gf told me they use the same in buffet instead or getting a new dish). To make a call outside you will be charge 40 pesos per minute. Pool closes at 10pm and jacuzzi Is close all the time. By the way pool has not thermal water. Casino was close, not sure if they actually open it. Loby is crowded and not pleasent to stay. Will I go again to this hotel? Hell no. If you want to be close to the beaches go for something in mactan area, I should have gone to one of them.
The hotel was clean, close to bars and have a great view. Breakfast buffet was ok.
March 27, 2015
Rooms unclean, fixtures falling off in bathroom and windows looked like hadn't been cleaned for years. Only two lifts servicing a very tall building. We constantly waited for up to 20 minutes for a lift. Masses of people cramming the reception floor from several conferences.
Leaving the Hotel and moving to the Movenpick in Mactan
March 24, 2015
Bed seemed comfortable at first but it seemed like it was mounted on springs - the slightest movement shook the whole bed making it a little difficult to sleep. Lighting is terrible. Could hardly see in the bathroom. No light switches - every single light had to be turned on/off by hand. Tallest building in the Philippines (or at least in Cebu) and only 2 elevators? Really?
Staff is friendly, as is usual for the Philippines. The shooting range is fun. The sky adventure was ok - a little expensive for what you get but a decent adventure. Breakfast buffet was fairly good. Got coupons for free drinks. There was some mention of 20% some merchandise but we didn't buy anything. Room was spacious but only had one window in an odd location. Wifi works well.
March 24, 2015
The lobby is kind of a corridor. The elevator system is very complicated. Breakfast not worthy, better have your coffee at the starbucks at the entrance. Degraded surroundings. Firstly consider not to stay overnight in Cebu city, if you must don't use this hotel more than just a 1 night cheap place to sleep.
cheap price. Shooting range in the basement.
March 23, 2015
Elevators were way too crowded and took forever to arrive. "6-D theater" is a joke...don't bother. Laundry service per item charge
Swimming pools. View. Food. Attentive staff.
March 22, 2015
Room cleanliness was poor. Leak under sink was remedied by housekeeping by putting bath mat. Replacement bath mat was only given after one was requested. Elevator access was extremely busy due to multiple group bookings. Separate elevator should be provided for those going to public floors/attractions.
Location was good.
March 22, 2015
The lights on the rooms And no hose in the bath room
Location and staff are excellent
March 20, 2015
The lighting in the room wasn't very good. It did not have a central main light but relied on wall lights, but outside of that it was very comfortable.
Good quality room
March 18, 2015
Very pleasing staff, very friendly and helpful. The manager Cindy was very customer oriented and very professional. We were in room 2214 that boasted a beautiful panoramic view of the city! Very large, very clean. With 2 comfortable queen size beds!
March 18, 2015
2 elevators usage in order to get on upper floor...Pool area (windy almost all the time and small)
I like the rooms, fantastic wifi, many facilities within the hotel.
March 16, 2015
1. Inadequately trained reception staff - i was placed in a room for the handicapped and the receptionist did not seem to care about the mistake. 2. The Breakfast area was like a marketplace...too many trainees. In fact, there seemed to be more trainees than regular staff; the food could have also been better. 3. The room curtains were crumpled...it looked like it was hanged straight from the washing machine to the window. 4. The staff who cleaned the room were trainees. There was no regular staff around. I even passed by a room where the trainee was sitting on the bed chitchatting with the other. 5. There did not seem to be a lot of choices for buffet dinner so i skipped that. 6. I brought my son to their play area. There was a high slide and i noticed children were left alone up there with no staff to watch them . This seemed very dangerous but when i complained, the cashier simply shrugged off my complaint telling me i should be up there instead. They did not have the staff to man the area. 7. When i checked out, the receptionist could not clearly explain what the charges were for Having written all these, i am clearly not going back there.
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