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Property Highlights

Free WiFi Free parking

Places of Interest:

Fuente Osmena Circle (0.2 miles)
Show map Crown Regency Hotel & Towers

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Newest reviews for Crown Regency Hotel & Towers

  • Viktor
      Singapore
    September 15, 2014

    location

    old style hotel with old dirty rooms.

    7.1

  • Emmanuel
      Philippines
    September 14, 2014

    so near Jollibee and McDo, with Starbucks right on the ground floor until 12 midnight

    ahmmmm..... I like everything about it! Going back next week.

    9.2

  • Caroline
      Philippines
    September 11, 2014

    Location

    5.4

  • Maria
      Philippines
    September 10, 2014

    room

    staff

    8.3

  • Wim
      South Africa
    September 2, 2014

    The term going the extra-mile is often used to describe good quality customer care. One only realise what it means if you yourself is a "victim" of such quality care. The rooms are spacious and extremely clean and neat. The staff are well trained and very helpful. The gym must be one of the best I have been in a hotel in more than 80 countries.

    The location is part of the older part of Cebu thus there are very little quality shopping malls and good restaurants in the immediate surroundings. I did not feel unsafe at any time and went for a 60 minute run every morning.

    9.2

  • Anonymous
      Oman
    September 2, 2014

    takes a long time to search for parking space

    8.8

  • Anonymous
      New Caledonia
    September 1, 2014

    Facilities

    The cleaness and the bed was not comfort

    6.3

  • Simon
      Switzerland
    August 22, 2014

    clean, comfortable room

    dirty pool area, very loud music chaotic reception (1/2hr check-in)

    5.4

  • Ammar
      Bahrain
    August 19, 2014

    Na things at all .....

    Staff and recpision very pad ..and room. They charged the second visetor. I reserved online but they told me ther is no resarvstion. They charged 2 times online and cash no

    2.5

  • Domineck
      Singapore
    August 16, 2014

    Value of Money

    Main counter personnel needs to practice smile. Bathroom not Clean

    6.3

  • Ma.
      United Arab Emirates
    August 13, 2014

    The room was spacious and the staff are very warm and accomodating.

    The confusion in the reservation it was not stated that the 2 rooms i have booked was at different tower. The room that was given to us had a bad view as it was a corner suite. Hotel was so crowded.

    6.7

  • Alain
      Belgium
    August 12, 2014

    Security kept quiet lol

    40 minutes for check-in. Because I had booked for 2 nights then cancelled one. 3 days in advance. It was not in their system. I have been requested to prove the cancellation. I had the email response of their reservation center. Still, they had to confirm. Confirm what ? I have the email, showed it and still they have to confirm ????? I also had a reservation for 2 rooms. &Quot;No, sir, only one". Look at my print-out, please.......Manager was called. She upgraded us to suite rooms. As compensation. And guess what ? At the check out, they asked again for an additional night payment.... I will not tell about the fact that we took our luggage out of the taxi ...The hotel is worth 4 stars, not the service, sorry to say...

    7.1

  • Tony
      Australia
    August 12, 2014

    Facilities are amazing, fun for young and old. Amusement rides, swimming pools galore, shooting range, bar, restaurant. Awesome views. Very helpful reception at main hotel. Rooftop fun out of this world. Good food variety and smiling friendly staff. 24 hour store. Starbucks on site. Huge corner suite and bath. Had a memorable time

    Laundry overpriced and lied to my wife on the phone(,not realising my wife is local also.).When my wife questioned here, she said we must have called a laundry outside of the hotel...(on the hotels internal phone network)...when we asked to bring our clothes back, one t-shirt had bleach stains on it..(they only had our clothes for 10mins) but it can happen anywhere i suppose

    8.3

  • Eva
      United Arab Emirates
    August 12, 2014

    Place

    Poor customer service from the desk not giving fully information . The Housekeeping and Wifi

    4.2

  • Tony
      Australia
    August 12, 2014

    Amazing facilities and views. good price .Comfortable large rooms. Breakfast buffet good. Cool 50s bar and chinese restaurant. Amazing rooftop views and skyrail, rock climbing or cable between two buildings for the thrill seekers. Shooting range, starbucks, 24 hour store with large range. Taxi to airport not too far to travel. Central to malls walking distance away.

    when we changed rooms to suit our child and mother in law coming to stay we moved to another building. it was great, but some confusion between staff from the two different places forced us to wait almost an hour before we could move to our new room. This aside it was a very memorable stay. Front desk at main lobby very helpful especially Ana, and the Male supervisor/manager

    8.3

  • Paul
      Australia
    August 10, 2014

    Good service everywhere through out the hotel.

    A lot of things didn't work in our room. If you stay on the 9th floor you have to carry your bags up & down the stairs.

    7.5

  • Jerry
      United States of America
    August 7, 2014

    leaving the hotel.

    going into the hotel.

    3.3

  • Cristeta
      Australia
    August 4, 2014

    Convenient to shopping and eateries.

    The surrounding views lacking in greeneries meaning trees and other plants to beautify the surroundings.

    7.5

  • Meshal
      Saudi Arabia
    July 31, 2014

    So many activities in the hotel

    Location

    5.8

  • Salakchit
      Thailand
    July 27, 2014

    Wi fi available

    None

    7.1

  • Madelyn
      Philippines
    July 27, 2014

    Everything is accessible from the least to the most expensive whatever and whichever...

    You cannot immediately say this is the hotel i was booked to.. Hallway should be free from people selling condos but Hotel personnel. Front Desk should be the first to welcome you from the moment you step out from the taxi and at the first glance.

    7.5

  • Lillian
      Australia
    July 25, 2014

    Everything is good!!!!!

    The wifi is very slow

    9.6

  • Merlyn
      Philippines
    July 20, 2014

    Then place is nice I enjoy the view and my daughter enjoy dancing with the stuff of the bar....

    I was very tired on that time but they took long time to let me in

    7.5

  • Marc
      Australia
    July 17, 2014

    I like the view

    Elevator doors were so fast to close

    6.3

  • Paul
      Australia
    July 9, 2014

    most of it was really good

    poor hot water no micro wave in the apartments dark rooms

    7.9

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