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Resort highlights

Free WiFi

Activities:

Water Sports Facilities (on site) Fitness Center Spa
Show map Discovery Shores, Boracay

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Newest reviews for Discovery Shores, Boracay

  • Maricris
      Philippines
    June 25, 2014

    Lovely location

    They charged my credit card through booking.com and didnt let us know. When it was just for guarantee. I asked if they can void it. They said they can't anymore. Is this good service? Very disappointing.

    7.1

  • Nilabhra
      Singapore
    June 18, 2014

    Excellent resort and fantastic place; one of the best white-sand beaches I have ever seen! Very, very friendly staff! Overall, great experience!

    Facilities can be better! AC broke down one day and the next day, power went off in our unit and it took them about 45 minutes to fix the problem!

    9.6

  • Anonymous
      Philippines
    May 28, 2014

    the staff are very honest, i left my iphone twice, at their private boat and somewhere but it came back to me. service is also good from the arrival until departure

    10

  • Ronald
      Philippines
    May 21, 2014

    Customer convenience was very evident. Most staff were courteous. My kids enjoyed the kid's activities and i have to commend the staff there. Over all our stay was superb!

    Staff were generally ok. Except for 1 at the beachfront who wasnt accommodating. There was also delay in the request for a pitcher of water. Need to call twice for it. Well just to improve your services. The place is great.

    9.2

  • Alberto
      Philippines
    May 20, 2014

    family friendly, effecient staff

    not too much shades

    9.6

  • Anonymous
      Philippines
    May 20, 2014

    Great location, friendly staff, probably best value true 5 star in Boracay

    Not the best value for money among other 5 star hotels I stayed in elsewhere

    8.8

  • Anonymous
      Canada
    March 22, 2014

    Many bugs and ants in rooms. Staff are amazing!

    8.8

  • Stephen
      Germany
    March 20, 2014

    1) I am greatly pleased with the very professional and charismatic behaviors of most of the staff -- from the welcoming party, guest officers, groundscrew and housekeeping, bartenders and spa agents. They are very valuable assets to the resort. 2) Rooms are very spacious but cozy, comfortable and well-lit. It made it difficult for us to choose whether to stay and relax in the room or go outdoors! 3) Overall layout of the resort is also excellent. Very nice and modern architectural design, good mix of modern and natural elements. 4) Excellent food choices at the resort's restaurants.

    I was slightly disappointed of the service I and my guests received I hosted a dinner for 12 people at the resort's Indigo restaurant. I had chosen the Indigo restaurant for a small, intimate celebration after reading several great reviews in airline and international magazines. Our party had to wait for about an hour and fifteen minutes before our main courses arrived. When we've informed the waiter of our dinner choices, I clearly asked how long it would take and I was given the assurance that the meals will take 25-30 minutes to prepare. As I was the host of our dinner party that night, I was already embarassed after an hour of waiting. I had to walk over to the adjacent restaurant to look for another waiter and inform him of my party's long waiting time and asked for an update. I would have appreciated it if I were informed of any delay on our main courses so I could have arranged for additional drinks or snacks to keep my guests entertained. The food that we ordered tasted excellent but the poor service we experienced somehow dulled the night's celebration.

    9.6

  • Abdulaziz
      Bahrain
    March 18, 2014

    the location

    the price

    10

  • Tracy
      Hong Kong
    March 12, 2014

    Station one where Discovery Shores located have the best environment compare to the other areas i.e. Station 2 & 3. The room is spacious. The hotel staffs are very polite and helpful. The hotel is very considerate.

    The view of my room is not good (Room 205) as it facing toward the machine room. The loud machine noise is quite disturbing when sit in the balcony.

    9.2

  • Edward
      Philippines
    March 6, 2014

    Their service and their details for customer satisfaction and customer request

    Poor wifi speed

    9.2

  • Wongchel
      South Korea
    February 26, 2014

    Nice Beach, maybe the best location in Boracay.

    But the facility is like 4star. Higher room charge than it should be I think.

    5.8

  • Rowena
      Netherlands
    January 24, 2014

    They provided their guests with utmost attention. We had free snacks every 2 hours either delivered in our room, at the poolside and at the lounges by the beach. They greet everyone with genuine smiles.

    10

  • Al
      Australia
    January 14, 2014

    5 star service , all the staff are well trained and very friendly... I highly recommend this discovery shore ..

    7.5

  • Philip
      Australia
    January 13, 2014

    This was my first time at discovery shores and i can say i was pleasantly surprised. Discovery Shores staff were waiting for us when we arrived at Caticlan airport and we were taken to a Van and offered mentos by the friendly driver. We were dropped off at an indoor waiting area at the shore and soon were boarding a nice boat to go to Boracay. On the boat were were offered a warm wet towel to freshen up and drinks and snacks for the 10 minute ride. On arrival we were taken in another van to the hotel. Were were offered ice tea as we arrived and then walked to the beach where we waited sitting on sunbeds for the check-in process. Our room was on the 3rd floor at the back above the waterfall and a lift was available from ground level to the top of the waterfall. We were both offered foot massages as we entered our rooms. On the coffee table there was a glass platter with "Welcome to Boracay!" written on it in icing sugar and a palm tree and some treats and a fruit bowel. The staff were friendly and when i needed an extension cord i was promptly provided with one. The room was very nice and the bathroom and sink nice also. The way the staff place the food down so neatly and thoughtfully when serving a meal gave me a warm fuzzy feeling. When walking around outside the staff would bow to us. The swimming pool is really beautiful. They provided towels up request. We booked our activities through the front desk and a van took us to the location. Underwater helmet diving was the highlight for us. The staff were so friendly and they even took our camera and took pictures for us as a couple. The place was fairly quiet and good for honeymoon couples. There was not much night life and the place was pretty dead by 10 pm. Room service was 24 hours and was great. Discovery Shores is a bit expensive but must be one of the best on the island. The beach is so beautiful at this location.

    The wifi was not very good, at least in our room. Very slow sometimes and hard to connect. But i appreciate that the range of wifi is generally not good and does not go through brick walls well. Also there were a lot of stairs to our room on the top level. I found the bathroom door to be a bit dangerous...the spring tension is high and i almost caught my arm in it when it slammed shut. Heavy glass door.

    9.6

  • Rashad
      Bahrain
    December 4, 2013

    Staff are very helpful and friendly the hotel manager is excpetional helpful and responsible.

    The food was not very good and did not like the breakfast

    7.5

  • Anonymous
      China
    November 26, 2013

    Everything,except price.

    9.2

  • Serhat
      Philippines
    November 19, 2013

    The location is the best. Relatively quite and walking distance to the center of the island which offers dining, shopping etc.

    Food is more Pilipino. Almost no options for vegetarians. Aftermath Typhoon Yolanda, there was no internet, no lift, no e-mails.

    7.5

  • Na
      China
    October 23, 2013

    Hotel room and the external environment are great,service is very intimate.

    Nothing but price

    10

  • Anonymous
      Singapore
    October 22, 2013

    The staff were amazing. And the services provided were a pleasantly unexpected. Great facilities and the location was great too!

    Rooms were missing some basic thing (slippers, sewing kit) and the iron needed to be tossed.

    10

  • Anonymous
      United Kingdom
    September 11, 2013

    Amazing staff Great location Great facilities

    A bit too expensive

    8.5

  • Mohammed
      Saudi Arabia
    September 7, 2013

    Location, room furniture and design. Support services like airport shuttle

    Jacuzzi didn't work in my room and it took them long time to fix

    9.2

  • Neal
      United States of America
    August 18, 2013

    Great service and friendly staff, extremely welcoming!

    Few bad days of weather, but enjoyed it! Typhoon??

    10

  • Anonymous
      Singapore
    August 14, 2013

    The service and the location were amazing

    Busy island

    9.2

  • Patrizio
      Singapore
    July 12, 2013

    the staff is great!!!!!good job guys!!!!

    the breakfast is very good but a little bit poor.....

    9.6

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