Hyatt Hotel and Casino Manila    

Good trained staff, friendly, fast reaction to custom's request. Good food and wine collection.

Not good working AC systeme everywhere in the hotel. The atmosphere in the bar can be more democratic...

It's below hayyat standard. The comfort very low room a minutes very poor. Not worh the money paid

smiles of the staff

none we can think of

Clean

Internet only for one device swimming pool closing early

Comfort. Felt so relaxed & comfortable the majority of the stay.

Inconvenienced with internet access. Also delayed with a coffee order one morning for 30 minutes. I was with my fiance & I left her waiting in our room. It was an upsetting experience.

clean, friendly stuff

Good room with nice view of the manila bay for sunsets. Staff is basically good and helpful but facilities at hotel are limited to only a few.

Location is difficult to get out of to other parts of city with lots of jeepney traffic at rush hours.

The hotel is very nice, a five star hotel by all means. Staff were very frindly and answered all our questions. They were also very helpful. The spa is just great.

The location of the hotel is actually in a not very nice area.

The Club lounge was excellant

The price

Staff are not up to Hyatt standards. Check in is always a issue. People behind the check in counter not paying attention or worse still talking amongst themselves.

Convinience to the casino which is located on the lobby level. Hotel is located in a very lively atmosphere. One of the finest hotels for luxury stays in Manila.

Hotel reception would not bare with a late check out. Hotel is overly crowded at all times.

food quality

They want to charge 2,300 Pesos for car to the Airport,aircon regular taxi is 200 say 300 with heavy tip, very silly price,surprised ifanyone uses this service if they know the realprice by taxi.

as usual one of the best hotels in metro manila. I always feel like I am home. staff and facilities are the best.

location and accessibility to the prime places of Manila

nothing at all..

i love this hotel usually i stay in Hyatt hotel whenever i visit manila , i feel just like home when i drop their , everything around me such shopping , cafe, resturant and other facililties within foot step from hotel only 20 meters max ,

yes i will strongly recommend anyone visit manila to stay in hyatt it is really value for money ,

Fire House restaurant, very good but not cheap

No smoking-aria in Lounge at 10th floor

Massage was expensive n not v good

The location

Excellent Hotel, would recommend to everyone who wants to stay at a very beautiful hotel.

Staff helpful The rooms are large and comfortable

Asian breakfast is convenient for the Middle East Internet prices are very high and is also a business center 15 minutes cost a minimum of $ 7. And printing paper a4 cost $ 3

It was a pleasant experiences to stay at your hotel. The staffs were nice and friendly. I was very happy and looking foward for my next trip there. :-)

the vip section very good service trmendous spa but manila not cebu or resort areas

Location,

Expect a free wi-fi for the price; more tea/coffee; mini-bar is way over-priced

hotel location is super located in heart of city malate surrondedby all shopping centre restaurant and shops

nothing