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4343 P. Valdez Street Brgy. Poblacion Makati City, 1213 Manila, Philippines – Show map
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204 verified reviews
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Isabelle Royale Hotel's staff speaks: Filipino, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and charges apply.
Free public parking is available on site (reservation is not needed).
Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Daily Housekeeping, Business Center, Fax/Photocopying, Hair/Beauty Salon
Paid WiFi, Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Family Rooms, Elevator, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged PHP 1000 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of PHP 1000 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 206 reviews
Value for money
Show reviews from:
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Ive seen lots of cockroach n mosquitos in my room. The bed wasnt soft n d aircon geeez!!!! Tv reception is quite bad also
The food was ok.
Waking up to see at least 10 dead cockroaches, they sprayed the room which was toxic and sure enough there was about 10 small very dead cockroaches
Location the staff
Internet !! The standard are decreasing
Price and location
poor staff assistance/service poor food service rude receptionists creepy facilities old bed
No internet in rooms
All thinks are ok
1. There were lots of insects the room and on the road infront of the hotel 2. Nobody cleaned the room and when we asked them why they didn't , they said we had not said them to clean it. Unbeliavable! 3. Sheets are dirty ( finger prints!), no blanket 4. No breakfast room.
Dirty, noisy (street and AC), loads of bugs, expensive. For the same price there are much much better accommodations in Manila. Tourist trap.
They need to update their hotel facilities. You can't cook inside because no more stove inside of your unit. The blanket was too thin not to give enough comfort.
I only like about friendly staff and a nice location. Free breakfast!
- Poor television (remote control is not working and picture tube is destroyed - Broken shower head
Very small room and no space to unpack personal stuff.
Good location, good price for the location, comfortable bed
One of the receptionist was not that accomodating, always frowning and seems like she doesnt have patience to answer questions. I did not get her name but her hair was long and she's on a morning shift
Location, food, room with kitchen plus the price was all worth it
They charge more money than the price in the website... Is more ecoensive than others hotels near,. And dirty... They di the morning call 30 minutes late, and the taxi to the airport was not there... Bad very bad
The staff assigned in the day shift is not very approachable. The staff during the night shift was friendlier.
The room was good, serves the price. It's also clean. The cable TV channel though is useless because many channels are not clear. (e.g. ABS-CBN is in black & white. Seriously?)
noisy aircondition system
the location of the hotel
Nothing... I booked two smoking room n one non smoking. But when I reached I got 3 non smoking... N they demand for additional 300 peso for smoking room each
Hidden (extra) charges, lacking in (some) amenities like hand towel, slippers?, extra pillows, etc.
We thought that the executive suite includes stove and microwave. But unfortunately, the ad in website is not updated, coz there was nothing but water heater.
Staff were nice.
The bed was really bad. Old bed = poor, old springs = back pain = uncomfortable sleep.
Food was great!
I left some items (soap, faceshop makeup) on purpose but it was not returned to me. The attendant told the receptionist that I didn't leave anything in the room. I left the items on purpose to see whether honest people still exist in Manila since I have experienced a lot of bad situations during my stay. Sure enough, the some hotel staffs are the same.
I love that location is near many restaurants and room is big enough.
The room size was tiny. The facility is VERY VERY OLD. The bed was TINY! The pictures that are shown on the website look like a completely different place. The staff was very apologetic and embarrassed because they said that everybody says the same thing and the manager was nowhere to be found.
location is pretty decent, staff is nice and friendly and understanding
Sheets were dirty. (cum?) Breakfast was not good Room smelled old and dirty
Kind and helpful staff
Preis in Booking is not right aditiona VAT and Servis Charge, Telling you free WiFi in lobby is not true. The lobby wifi is different from paid WiFi, in the lobby you can not work in internet is to slow. So the only chance in the lobby is to buy for 100 Peso per hour internet. Internet on the room is not free, u have to pay nearly 400 Peso for 2 hours to be used in 24 hours.
Breakfast includet serving to the room
Is that you dont have your own transport sevice wch it really needed..most specialy your customer highly expectation,and please write the correct amount in your booking,yoy only want to atract customer so you wrte affordable price wch is not true..
I just wish that the price you write on the booking.com is also the price when already in the hotel..and cant forget the time i ask an complete set of utinsils i have to call many times before they gve me my request. And hope you have service for trasport for your customer.
There were small insects in the bathroom.
Given its inexpensive rate, the place is already very nice.
staff and policies of the hotel. got our breakfast completely wrong and overcharged us.... would never stay here again and will be complaining to management about our experience
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