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Newest reviews for Montebello Villa Hotel

  • Omar
      Saudi Arabia
    August 19, 2014

    Friendly stuff, hotel design, good location.

    doesn't have gym.


  • John
    August 6, 2014

    The setting is great, you can escape from the noise and bustle of the city. Having Gaisano mall only 5 minutes walk away was a plus. Breakfast to suit all tastes.

    No kettle or coffee in room but the restaurant/bar very not a problem


  • Anonymous
    July 30, 2014

    The nature around. It's like you're far away from the city.

    The poor connection of wifi


  • Werner
    July 25, 2014

    Location area

    One frontdesk girl


  • Geoff
    July 3, 2014

    The restaurant staff were friendly n helpful

    We had booked for 1 adult and 2 kids aged 10 and 14,They tried to put 3 of us in a room with 2 single beds and then charged us extra to move us into a room with a double and single bed. Total rip off and upsetting when u have been on flight and in transit all night. it started off with a bad taste and the reception were not helpful.


  • Colin
    June 17, 2014

    Nice garden surroundings It was quiet and secure Food was good, breakfast buffet great though some food too salty and tea not hot Thursday BBQ night is good Service and staff were friendly and attentive Nice pool (now being renovated) Close to Country Mall

    No tea coffee facility in rooms Sometimes water is off for a few minutes (plumbing maintenance required) Air con a bit noisy Slippery tiles on bistro floor and pool area


  • H
      United Kingdom
    May 29, 2014

    Staff are good .

    Staff communication are poor. Needs to improve their staff knowledge about the touristic spots in the area. Rooms has so many aunts and some of the furnitures are broken. Needs to improve the rooms.


  • Anonymous
      United Kingdom
    May 26, 2014

    service and staff are excellent and food choices are great too


  • Victor
      United Kingdom
    May 15, 2014

    All very good no problems at all will stay here again


  • Danilo
      United Kingdom
    May 14, 2014

    What I did like during our stay was the place it made us just like our home, feeling so welcomed, the staff was so entertaining and helpful, the.pool was great, and I would say the place itself in general was just Amazing and we are planning to.come back next year again same time and same place...I love it..

    The only thing that we don't like was that frogs that cackling outside our room lol and was so.noise lol I know this is something that u couldnt avoid but talking about major there is.nothing I.could say so far..


  • Gudbergur
    May 7, 2014

    I really liked the open gardens that are a part of and surround this hotel, the pools and the overall spirit in the air. Beds were comfortable, staff was good and the breakfast was nice. The WiFi was strong.

    The rooms are getting old and need a facelift.


  • Adam
      United Kingdom
    May 1, 2014

    Our stay was lovely the staff made us feel special and when we return to Cebu we would love to stay there again,the room wasn't perfect but overall it was a lovely place to stay.


  • Marjorie
    April 23, 2014

    The foods served during breakfast its worth the price bcoz its buffet meal. The place itself because of its green area. Maybe for d kids to enjoy more must have a playground to enjoy the vacation.

    just a little bit wifi is not so accessible.


  • Jesus
    April 11, 2014

    Location is okay but not great.

    Breakfast food sucks. Hotel too conscious of foid budget without regard for guest's satisfaction.


  • Jennifer
      United Arab Emirates
    April 9, 2014

    Very quiet & relaxing place which we didnt had on other hotels in Cebu. Convenient to all locations for mall, bar & restaurants. They have friendly & attentative staff too! Price is fairly okay.

    It rained when we were having breakfast & since the pool side covered area was full, we need to wait for them to give us seats. Suggest to have atleast an umbrella for tables outside the covered concrete.


  • Yin
    March 11, 2014

    Very beautiful garden hotel.


  • Jeff
    March 6, 2014

    Great location. Lovely pool and grounds. Jojo is the best barman.

    WiFi is a bit restricted around the hotel. Breakfast a bit limited and crook bread.


  • Mengqiong
    March 2, 2014

    good swimming pool

    no wifi in the room


  • Anonymous
    February 26, 2014

    The staff were brilliant and the hotel was just great


  • Anonymous
    February 14, 2014

    Location, pool, food

    Wifi, small rooms


  • Anonymous
      United States of America
    February 3, 2014

    Very friendly staff, comfy room, beautiful environment. They have a business office with computers and fast internet, free to guests. Decent internet in the rooms and on the grounds as well.

    Do not let them arrange a car service for you. You will pay nearly 3x the amount you'd pay for a metered cab to the same location. We paid 600 pesos for a ride to the dock, not even letting us know that we had the option of a cab (which we thought it was) a metered taxi costs about 240 (that's what we paid for our return). Plus, the driver they arranged spent the entire ride trying to talk us into to hiring his cousin's boat rather than taking the ferry. When we said no, he took us to his cousin anyway, trying to pass it off as the dock ticketing office. We reported this to the hotel. They expressed concern, but did nothing. Other than that, it was a wonderful stay.


  • Dionisio
    January 26, 2014

    Customer service oriented.

    Windows on the upper level,,,, needs to be upgraded.


  • Stephen
      Hong Kong
    January 24, 2014

    Beware when booking Deluxe twin room for more than 2 people. The confirmation will say that the room is for up to 4 people - 2 adults and 2 children - and that breakfast is included. But when you get there they will telll you that breakfast is included for only 2 people and that you have to pay extra if the whole family wants to eat breakfast. Very frustrating.


  • Anonymous
    January 23, 2014

    Pool area very very nice Very good breakfast buffet

    Drinks from outside not allowed at the pool Deluxe room is overpriced, standard rooms are ok. Some rooms still have carpets, so dirty


  • Anonymous
    January 20, 2014

    The staff were very friendly and helpful. When the hot water system wasn't working, the response was immediate & successful.The hotel is conveniently situated next to the Gaisano Country Mall. The swimming pools are excellent.

    This is the first hotel I've stayed in with no tea/coffee facilities in the guest rooms. There were no tissues in the rooms or spare toilet rolls. It is inexpensive for the hotel to provide these things. Their absence gives guests the impression that this hotel has a thrifty/scrimping policy. There are no umbrellas or otherwise shaded areas around the smaller swimming pool. Pools towels should be easily accessible without having to track down a staff member to request them. I would not stay in this hotel again under it's current management.


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