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45 Polaris St. Corner Badajos St. Barangay Bel Air 1 Makati City, 1209 Manila – Show map
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58 verified reviews
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Richers Club Service Corp (Bel-Air Soho)'s staff speak: Filipino, English
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No internet access available.
Public parking is available at a location nearby (reservation is needed) and costs PHP 100 per day.
24-Hour Front Desk, Daily Housekeeping
Safe, Shops (on site), Family Rooms, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Pets are not allowed.
This property only accepts cash payments.
Based on 58 reviews
Value for money
Show reviews from:
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Score from 496 reviews Very good
the linens and towels could have been whiter :D maybe it's time to replace them with new ones. or throw the old and discolored ones
very near to the shopping district and airport. very cheap for a place to stay overnight.
facilities and staff is very bad, no proper facilities compared to that of a hotel, it is just a condominium for rent. there is even no reception area and restaurant. The air conditioner was at a bad state though there is a fan on standby. The beddings are of poor quality and the free toiletries are just cheapskate.
Helpful staff, they responded to my requests promptly.
The a/c is not functioning well. Bed sheets and pillowcases looks like been there for months. Room odor is not good, smells old. The counters and tabletops were not dusted. There is only one pair of slippers, i checked in for a couple suite.
Room 511 has lots of mosquitos in the room that I need to buy our own spray. cigarette butts on terrace, safe box is broken. Old dirty plates in drawers ( not really good to see).. not really clean. am sorry but these might help for improvement.. thanks
i like the room,bed is perfect loaction is good.
toilet and shower need to change u need to improve ur house keeping,and lobby or hallways so dirty and smelly.
The room and the bed was big. There is a small kitchen where you can cook. Toiletries were provided.
The elevator broke down the day arrived so I had to walk up to the 8th floor. This is a condo building so there is no lobby at the Ground Floor. I stood beside the guard while waiting for the staff to meet me and take me to my room. There were ants near the kitchen sink. My first day the shower heater was broken.
The location not bad.
The toilet need improvement
chicken place down the road
I like the privacy and the superb staffs
Bad customer relations. Disgusting maintenance on the property. When problem was explained ie. "There is e sewerage leak on the floor your plumbing needs checking" the responce was "We will get house keeping to spray some airfreshener" Save your time and money book somewhere else.
the price the staff
room to small they never cleaned it had to buy my own toilet paper
no proper reception that can accomodate in coming confirmed guests, Staff were pointing fingers on who to find for inquiries. No ideas on how to handle incoming 1st time guests of the hotel. The lobby was in such traffic that staff didn't know who to attend to first. It was such a mess .
Everything..location,@@friendly staff,food outlets are near.safe place.the accomodation..check in check out is fast...all request are granted..microwave.ref.kettle are great help.
Nothing in particular during our stay.
Close to where we had to go,Dentist,value for money.
Where not permitted to have our car wait at the front of the hotel while we got our luggage down.
Good location and nice stuff
The picture when I book it was so so different than when I reach there. It's not so clean room and the really bad thing there is the ant it's everywhere even on your food and you don't feel comfortable to eat in hotel...
Location is not a question, the reason why I chose Bel-air Soho.
The room is dirty, old and gloomy. The building and rooms are not well-maintained. Little effort has been given to ensure aesthetics, hygiene and comfort. The towels are too old, white turned to grey. Sheets are worn out. Curtains smell of smoke. I was not able to sleep the whole night due to insect bites. The shower is bad (too little water coming out) and the toilet bowl's water hose was badly placed. I think it's for left handed people! There is no proper hotel reception. There are 'watchers' or 'runners' outside of the building, waiting for customers' arrival. There's a desk, a tiny space where visitors log-in and out. The lady or guard is in-charge of the whole building, not exclusive for the rooms being rented out. This is not a hotel at all.... the rooms are condo units (tiny apartments) converted into hotel rooms. The 'runner' waits by the roadside, holding a paper (a list of occupants) and room keys. I don't understand the system for this. The 'runner' knocked my room at 10 PM asking for the payment. As I've said, there's no counter for payment, reservation, check-in or check-out, etc. They do not accept walk ins so people are advised to go to the nearby agents to book for a room. Again, odd! I felt sorry I stayed in this hotel. You can find lots of hotels of the same value with better quality. Stay away from this hotel!
Staffs were friendly and accomodating. Comfortable place to stay.
We got to stay for 2 weeks and it was awesome. Staff was on point and superb! Highly recommend this place
Excellent location. Nice room and very comfortable at a very affirdable price!!!
Can't recommend. Sorry.
Close to amenities, massage parlours and nightlife
I don't how how the hotel managed to get more than 7 in reviews. No wifi, aircon is noisy, cockroaches everywhere
The stafg and crew was awesome. Nice location and well worth every penny. I recommend this to travelling couples or backpackers. Nice, clean and comfortable.
staff were really nice, felt nice and safe there..easy for 7/11 not bad walking time to shopping malls about 20mins
i didnt like ants all over the counters ..
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