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Barangay Yapak, Yapak, 5608 Boracay – Show map
Excellent location – rated 9/10! (score from 261 reviews)
Rated by guests after their stay at Shangri-La's Boracay Resort and Spa.
|Comfort Double or Twin Room||
|Two-Bedroom Pool Villa||
|One-Bedroom Pool Villa||
|Deluxe Seaview Room||
|Premier Family Seaview Room||
|Tree House Villa|
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203 properties in Boracay
Including hotels, apartments, villas and more.
261 verified reviews
We speak your language
Shangri-La's Boracay Resort and Spa's staff speaks: Chinese, Filipino, Russian, Korean, English
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BBQ Facilities, Outdoor Pool (all year), Grounds
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Diving, Snorkeling, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Hot Tub, Private Beach Area, Game Room, Playground, Karaoke
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
Chinese, Filipino, Russian, Korean, English
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 11 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged PHP 3063.75 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
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The hotel belongs to the high star quality hotels which expected to provide excellent service and friendly reception and great comfort. Off course Shangri-La Boracay must be one of the leaders! Everything was excellent as it was expected before reserving this hotel. Rooms are great, staff were more than friendly, food is delicious, and many halls for all members of the family to enjoy their stay.
As much as you get as much and sometimes more you pay! Some prices are exaggerated. Although restaurants are presenting delicious food, the price is almost treble prices outside. Same thing on the sea games.
The staff The welcome and smile of the staff
Buggy rides round resort. Staff very friendly helpful and polite.
Staff are polite, very clean room and comfy bed, breakfast very nice with lots of selection, a lot of activity like Zumba yoga etc.. Excellent service!
Great location, excellent fitness facilities/sauna/steam rooms and very good spa and spa facilities, good size of room, staff friendly and polite and mainly trying to be helpful, children's activities very good
Room service was poor - had to be chased and even then did not replenish the mini-bar, did not clear meal room service food trolleys promptly and room service food sometimes took too long
Private beach attentive staff by the beach :)
Excellent facilities and service.
While pre-authorizing my card upon check-in for about $250 deposit, the front desk personnel also attended to a guest checking out. The bill of this guest (more than $1,000) was mistakenly charged to my card. The error was rectified immediately and to apologize, they gave me pralines and a bottle of wine.
- Management are very bad and charged me 2 nights (more than usd 2200) extra and did not consider that i stayed 3 nights with them out of the 5 nights i booked and they also charged the guy who took the villa as well !! - water sports are 15 min away from hotel by car - transportation within the resort very bad
Very clean, easy to access to pools and private beach, beautiful view. kind and helpful staff.
Not enough shuttle to Dmall compare to the other resorts. From D Mall, we waited to take the shuttle for a very long time, it was very exhausting.
Only the prize of villa not good
I recommande this hôtel for family is very Nice thank You
The friendly helpful staff. The Health Club. The amazing spectacular swimming pools. The incredible included breakfast.
Having to leave this beautiful hotel and amazing location.
everything good. very luxery. I became royal^^
- Clean private beach - Very nice swimming pool and clean water, with life guards standby at all times - Good variety of buffet breakfast - Well maintained and complete fitness centre - frequent free shuttle service to D'Mall
- Italian restaurant menu with very limited choices, mostly vegetarian dishes. - Some toiletries and complimentary beverages were not replenished daily.
Location and pool are amazing..
Food is horrible, the room was full of ants, limited staff; tax, vat, service charge added to every bill make everything so expensive, no worth waste your money there!
The location is amazing, but the wonderful staff really make this place special. They are going out if their way to make our stay as comfortable as possible. It's especially the little surprises and gestures that amaze us! We will be back for sure.
Nothing! The place is awesome and everything is well thought through. If there is the slightest concern talk to the staff and they try to accommodate it!
customer service is excellent. all their staff are friendly & they really pamper their guests.
Everything was perfect.
Dive center and water activity center. Everyone there was great. It is not the cheapest option on island or in the region, however the personal service was excellent. I would not trade our experiences there for anything. My son and I did an impromptu Father's Day wreck dive. It was not too terribly busy during our stay but the fact that we could just show up and say "Hey, let's dive today?" was great! Dave was outstanding at helping us with all our dive needs. Before and during our stay. Gilda helped us arrange for some more banka excursions with the family including snorkeling, a picnic, some visiting the small islands nearby, and water activities. She even accompanied us on the boats and made sure we had everything we needed. Entertainment zone was also outstanding. We only wish we did not have to pay to play video games. The pool, air hockey, basketball, sports TV were all great. All in the A/C to cool off or during some rain, it was great. The service was outstanding!! Very friendly and expedient (same food as Cielo). Pool attendants were outstanding! Making sure our lounge spot had towels water or anything else we needed. When the pool area was full, they quickly arranged a space for us while we lounged in the hammock and/or swing. The pool itself was not deep, but had all kinds of space and we found it very entertaining. Nightly turn down service, fresh water, and fruit was very welcome. Daily cleaning was great as well! The location was great! With the shuttle service to D'Mall area it did not seem isolated. That would not have been horrible, but it was nice to go to the hustle and bustle of white beach and come back to serenity. The view coming down the road to the resort was amazing. The whole property is beautiful with amazing views everywhere. The service was outstanding. Everyone, I mean every single employee said "Good morning/evening" or the like EVERY time they passed you.
Cielo (the pool restaurant), horrible service. No need to go into details here as this was the one and only time that service differed from our great experience the rest of the time at Shangri-La and everywhere else on the property. I told the staff of my problem and they tried to correct but it was too late... I had all ready returned to my room. Shuttle service to "D'Mall" area could be more frequent during none prime time hours or as needed would be a nice addition to the scheduled shuttles. Published schedules of restaurant buffets and activities more readily available (in the room, pamphlet, something). Also with the spa hours. They really need to upgrade the adventure zone activities. My daughter is 10 and she wanted to do the activities. However, they turned out to be more for babies and toddlers. Some of the trim and flooring around the hotel is showing the wear and tear of being on an island. I'm not sure how much wear and tear has been from typhoons or not, but the hotel is only 6 years old. Some updating work was going on while we were there. This needs to be accelerated.
- On my way back to caticlan had a nightmarish experience with your transport. The speed boat was good but due to the tide we were diverted to a different docking area. They had a bench to help people get down but as it was unstable when i put my feet on it the same broke and i had major cuts in my foot. The connecting van from Shang wasnt ready and hadnt arrived there so with a bruised and bleeding feet me and my family waited for 25 minutes in the sun. Despite paying a premium to have the transport etc organised.
Everything except the food.
Excellent staff, facilities and location.
Truly paradise！！！Breathtaking view. Artistic architecture. Patient and smiling staff. Best Shangrila and vacation ever.
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