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Punta Engano Road, Mactan, 6015 Mactan, Philippines – Show map
|Deluxe Room (Main Wing)||
|Deluxe Sea View (Main Wing)||
|Premier Room (Ocean Wing)||
|Ocean Club (Ocean Wing)||
|Panorama Suite (Ocean Wing)||
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52 properties in Mactan
Including hotels, apartments, villas and more.
249 verified reviews
The staff speaks English
Shangri-La's Mactan Resort & Spa's staff speaks: Chinese, Filipino, Russian, Korean, Japanese, English
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Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 11 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged PHP 2455 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 249 reviews
Value for money
Show reviews from:
Enjoy luxurious stays on the island paradise of Mactan, with a first-rate spa, infinity pool and a variety of water sports. Crimson’s spacious rooms feature flat-screen TVs and free Wi-Fi.
Score from 335 reviews Very good
Featuring a private beach, Mövenpick Hotel Mactan Island Cebu is on Mactan Island. Its 5-star facilities include a well-furnished fitness center, swimming pool and rooms with free internet.
Score from 247 reviews Good
Featuring one of the world’s largest privately-owned lagoons, Plantation Bay Resort and Spa offers colonial-style rooms on landscaped grounds.
Score from 120 reviews Very good
Costabella Tropical Beach Hotel has comfortable accommodations by the white sands of Mactan Island. The hotel features a private beach, 2 outdoor pools and massage treatments.
Score from 616 reviews Good
May 24, 2015
I cannot tick this box
A very warm approach by the staff with a great attention to details
May 18, 2015
Location far from main activities. They charge aadditional for city transfer?? It is not expected from 5 star hotel.
Service,cleanness, attention to details. Wifi excellent.
May 12, 2015
kinda expensive ahaha but worth the stay!
May 10, 2015
All the amenities cost extra and to every order they include several taxes only for the hotel guests!
The beach and the pool
May 7, 2015
We stayed 2 nights there. We really Enjoyed heavenly holidays. Everything was designed for guests' comfortablstay. For me the most fab thing was the live music at the restaurant and lobby lounge. Many guests and staffs had fun with music and dance.
May 3, 2015
I used to really like Shangrila Mactan but this resort is really old and its age is showing. If they've done renovations then its not working out very well. Random creaking sounds speak to poor quality renovation and the sound of dripping water from the airconditioning speaks of poor maintenance. The rooms seem clean but the bed has a strange over laundered smell that caused my sinusitis to flare up. Service standards have really slipped and sometimes quite annoying especially the housekeeping knock to give water when I just checked in - why wasnt the water already in the room?
April 22, 2015
April 20, 2015
Not all staff are accommodating :(
Overall location of the hotel and the breakfast buffet.
April 19, 2015
Unable to get a cot and not enough high chairs
Very clean and relaxed atmosphere
April 19, 2015
Food and drink are generally very cheap in the Philippines,so I was shocked to be charged 160 peso for a can of beer that costs 30 peso.
All the staff are so friendly,polite and attentive,nothing is too much trouble. The army of gardeners do a wonderful job keeping the gardens so beautiful and pristine.
April 19, 2015
Prices for restaurants are expensive. We ordered local fish at beach restaurant and it was not properly cooked (fried instead of grilled and uncooked) and expensive.
The wifi working very well everywhere in this huge resort. Staff very nice.
April 19, 2015
far for going city and a bit expensive
We were comfortable this hotel and nice place and nice all staff and restauran are good
April 16, 2015
the holding of insurance money
April 7, 2015
Though we understand that the hotel is fully booked, it is still disappointing that we were not allowed late check out. :(
ShangriLa Mactan has been a family favorite. It is an ideal getaway. Conveniently close to the airport, and private enough to enjoy quite time with the family. Because we have been to the place quite a few times before, there is a nice familiarity to it that my daughter even calls it our home away from home.
April 6, 2015
room was not clean. we found cockroach in the room. our bathroom was flooded every time we showered. we had to wait 45 minutes to receive our room key after we arrived at the hotel. the spa was too expensive.
Beautiful beach, nice restaurants, big resort, life guards, close to the airport, very nice breakfast
April 5, 2015
The setting is perfect. The staff are very courteous. The facilities are good. Free transport a plus.
March 31, 2015
Nothing at all.
March 30, 2015
Everything in the resort! So fantastic it seems that you are in a paradise.
March 30, 2015
front desk was a little crowded and busy
comfortable, friendly, beautiful sea all in one resort for couple or family enjoyment
March 23, 2015
I felt sometimes that we were not treated as well as the foreigners there. We were quickly mistaken as locals due to our similar asian features but that shouldn't be the case as we are guests as well.
There were a lot of facilities that we could utilize and it never got boring for us during our stay. The private beach was fabulous that offered water sports activities and snorkeling was better than the other spots I went to during my previous holidays. Breakfast was offered with a lot of variety and a special breakfast corner for kids! We will definitely come back for our next vacation to Cebu.
March 8, 2015
You have to pay for most of activities.
Excellent staff Beautiful hotel
March 1, 2015
The entire place is really a paradise.
February 28, 2015
I like so much the amenities, the beach, the food, the landscape ( I love the plants all around).
February 21, 2015
You can only eat inside the hotel & all of them are expensive. (for lunch & dinner,generally around 1000PHP/per person)
1. great beach & pools 2. laundry service 1 bag for only $1200PHP (All pieces you can put inside the bag. They will provide wash,dry,fold nicely;return to you very soon)
February 18, 2015
Would have liked a few healthier meal options. Plenty of beach lounge chairs but can always use more in the shade. Day trip options are kind of pricey, but good thing is that with such a nice resort, no need to leave.
Friendly, smiling staff. Beautifully landscaped. Nice house reef for snorkeling - especially in the early morning. Nice dining options if you like calories. Good fitness facility.
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