The Heritage Hotel Manila    

Personal sehr freundlich. Gute Lage. Kostenloses Shuttle zur Asia-Mall.

Kein kostenfreies WIFI. Kissen schmutzig, Bettlacken hatte Loch.

Nähe zum Flughafen und zur Manila-Aisa-Mail. Sehr freundliches Personal, top-sauberer Pool.

Die Zimmer sind renovierungsbedürftig. Zur Sraße unerträglich laut. Keine Sonnenschirme am Pool. Ärgerlich: wenn man bei Abreise nach 12 Uhr auscheckt ist halber Zimmerpreis fällig. Kein freies wi-fi, trotz der hohen Zimmerpreise.

Servise und Freundlichkeit super

Zimmereinrichtung out of date aber sauber

Die Lage zum Flughafen.

Das Hotel ist kein 5 Sterne-Hotel im europäischen Sinn. Alles ist etwas abgelebt und es ist sehr laut im Hotel (wir hatten ein Zimmer in den Hof und dort steht die Lüftungsanlage, die wir ganze Nacht sehr laut gehört haben - die Fenster sind ziemlich Schalldurchlässig) WLAN hätte man zahlen müssen und zwar fast 20 EUR für einen Abend - es war aber sowieso nicht verfügbar wie mir der Mitarbeiter bei der Rezeption gesagt hat.

Freundlichkeit der Mitarbeiter

Die Zimmer sind veraltet und schmutzig. Der Restaurantbereich sowie das Essen entspricht nur unterestem Standard. Am Pool wurde renoviert, das ganze Hotel ist renovierungsbedürftig...Das Hotel hat nicht umsonst von Tripadvisor nur 3,5 Punkte von 5 Punkten bekommen...

There are halal food.

Internet need to pay.

The casino

Too expensive

The place and food(breakfast)

Nothing

I like the place for it is located at pasay area convenient location. Nearest food and restaurant as you have a lot of options where to go.

maybe in terms of staffs in a way of processing billing concerns. They are not just fast or in hurry you have to wait and it will take your time if you're in hurry of your flight.

I got charged twice in my credit card for the 2 nights

I Like the location, it is near Mall of Asia and the airport.

It is very old, carpet stinks, pool is small, buffet breakfast well below the average. Staff is not that friendly. It is not a 5 star hotel. It badly needs a renovation

Room was nice size. Breakfast buffet was good and restaurant staff good.

300P for 24 hours of wi-fi is ridiculous after paying $100+ a night. Mini bar items should be priced inclusive of vat and mini bar service charge as I got stung for all these extra charges at check out that I wasnt expecting. Door staff and reception not welcoming. Check out too slow.

Got it at a good rate. Check -in lobby staff was very helpful

Some sections in room showed wear and needed repair or rplacement

I like thoer buffet breakfast because a lot of choices of different food.

Last april, i stayed in this hotel, in my room i have a damage toilet, its very hard to flush it.

Pretty average..

The staff tried to rip me off by charging 15000+ even if I already paid through booking.com.. There shouldnemt be any confusion as I did print a receipt payment from the online booking..

Location is centralized Very safe Excellent staff: gate, reception tel operator to the riviera rest. Value for money

Cocroach was found in the bed, edges of the door are rusty and skirtings are rotten, bath tub is with stains, bathroom floor not as clean and shiny needs more scrubbing, carpets are dirt stains need shampooing. Compared to international standard of millenium hotel like those in Dubai, new zealand ( rotorua) Manila is substandard.

staff were all friendly,makes you feel like a king and queen.security maybe a bit more?

hygiene,underneath our sink were patches of dark stain,pls. do something.all else wre excellent to good not lower.

close to mall

they over charged me 40 dollars a nite in taxes and fees' the floor i was on smelled like piss. the people at check in counter was rude.

Close to MOA

booked with booking.com in advanced but upon arrival there is no available room, they were offering us a room not same as we haved requested at the same cost, i need to raise my voice then only they will arrange a room as we have requested. you have to deposit 3K for them to open the fridge in your room, compared to other hotel which does not ask one

Great area, close to mall of Asia and edsa entertainment complex. Good breakfast buffet.

The buffet breakfast also has a Japanese selection and the hotel is relatively close to the Manila airport.

The facilities were old and not well-maintained; my partner's asthma was triggered by the carpet dust inside the hotel room. The place is frequented by foreign men with local female escorts so it is not exactly family-friendly or a comfortable place to stay for a couple on holidays. The surrounding area is not very safe, too. Given these circumstances, the hotel rate was too expensive and it would have allowed us to stay in a better hotel (such as those in Ortigas or Makati).

Staff were really friendly and helpful as you would expect from any reasonable hotel in Asia.

I'm not sure how this hotel was rated a 5 ***** but it defenetly needs to be looked at carefully in my opinion it is rated 4 star I have moved onto the Sofitel in Manila so I will judge this later.

It is close to the airport, and quiet inside.

The service was very hit and miss.

Location, I have stayed at this hotel b-4 & I like it the atmosphere n d location

I had a hard time w/ my check in it took so long but he was nice enough to let me use d computer to print my confirmation. My word of mouth did not suffice my check in.They had to see in paper that I had book the nite b-4.

close to shopping and airport..very clean..

there is hidden cost with the price that they put on the net. and I'm not happy about it..