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Newest reviews for The Orchard Cebu Hotel & Suites

  • John
      Australia
    August 11, 2014

    Cleanliness, excellent service, close to J Centre Mall, easy to get a taxi.

    10

  • Mary
      Philippines
    May 31, 2014

    The hotel did not feed correct information to the market. I was very disappointed because i booked a room for 4 adults & 1 child that includes breakfast but only to find out that only 2 guests had free breakfast . I felt like i was being deceived by the hotel and i was not able to enjoy the right value of my money.

    2.9

  • Anonymous
      Russia
    April 11, 2014

    comfortable room and convinient place

    very noisy condicioner!!!

    7.5

  • Philippe
      Philippines
    April 7, 2014

    Understanding of the staff and unusual good service for the area.

    To go to take the breakfast ticket at the reception in the morning instead of having them in the evening at the registration.

    7.9

  • Aleksander
      Slovenia
    February 5, 2014

    Enough big comfortable room and clean big bathroom...near J mall...i think it's very beautifull hotel for value.

    9

  • Maria
      United States of America
    January 26, 2014

    Easy checked in , hot water for coffee

    Stink hallway, dirty stink elevator. Didn't look like a hotel until you get to the room. Restaurant smell bad. Etc..

    3.5

  • Myra
      Philippines
    January 23, 2014

    room s spacious

    when we ask for plates,,,,, they say they are not quite sure f there is available plate??????? the breakfast is poor

    5.8

  • Waldemar
      Switzerland
    January 22, 2014

    Balkony

    Breakfast, Too Little Choice and to small servings No restaurant available

    7.5

  • Anonymous
      Philippines
    December 13, 2013

    The toilet room is really nice and the room is so clean

    TV is so small and the bed is like hard and the pillows are small

    7.5

  • Anonymous
      United States of America
    October 21, 2013

    Staff are very pleasant and courteous

    Bed it was so hard needs more cushion

    7.9

  • Angelo
      South Africa
    October 19, 2013

    Friendly staff, comfort food and overall excellent service

    9.2

  • Steven
      United States of America
    September 27, 2013

    The Orchard Cebu Hotel and Suites is a fantastic hotel for which I will continue to book exclusively every time I visit Cebu. It is very cost effective and offers warm, luxurious, comfortable rooms with modern amenities such as tiled walk-in showers, mini-bars, Flat screen lcd TV's, all of which worked flawlessly during my stay. Shopping and support facilities are located within walking distance and the sm mall is within a 15 minute taxi ride at a very reasonable price. The entire staff at the hotel are warm, caring and concerned for your stay and your safety while you are a guest there. The staff is very friendly, courteous and professional, easy to communicate with in any language. Inside the lobby of the hotel, there is a "Vienna" styled restaurant which serves a very diverse menu featuring American, European and traditional Filipino style dishes to serve all your wants and needs. I highly recommend the bbq pork ribs with the mango stuffed Crepes for dessert!! The morning breakfast menu features many choices and many styles, all at very reasonable prices comparative to the high quality of the food. Overall, I highly recommend this hotel to any traveler who wants luxurious accommodations at affordable prices.

    Overall, I liked everything about this hotel. If I had to pick one "disappointing" feature, I would point out the need for the room key to be engaged in the slot next to the door in order for the power to be on in the room. If you go out of the room and take the key with you, the power will go off in the room...as well as the air conditioning. This can be difficult in the hot summer days as it takes time for the ac to recover once you return. The simple solution is to ask for 2 keys at check-in...or simply to just leave the key inside your room when you leave and then ask security/maintenance to open your door upon your arrival back at the hotel.

    10

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