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Resort highlights

Places of Interest:

Boracay White Beach (0.2 miles)

Activities:

Fitness Center Spa Karaoke
Show map The Tides Hotel Boracay

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Newest reviews for The Tides Hotel Boracay

  • Claudine
      Malaysia
    June 20, 2014

    The staff given good service and the location was good

    The wifi Internet is unable connect even try for so many times

    7.1

  • Anonymous
      United Kingdom
    June 16, 2014

    The location is the only thing this hotel got right!

    The actual hotel rooms are misrepresented by the photos you see on their website. They profess to be a 4-star boutique hotel but in reality, the hotel rooms are cheaply furnished and designed, especially considering that they charge pretty high. More specifically, we had a balcony that opens up to the hotel lobby, which meant that we are never able to open the balcony or even draw the curtains because everyone will see us otherwise. So we ended up staying in a room that looks like a box - no windows. The WIFI is awful; it goes in and out of connection and is very slow. The shower heater was not working. The safety deposit box was faulty. Their maintenance team probably visited us at least 10 times during our 4-day stay because nothing works!

    3.8

  • Steffi
      Australia
    June 15, 2014

    The location.

    There was a few blackouts.

    8.3

  • Bruce
      Australia
    June 14, 2014

    Closeness to everything

    Shower bad design with water everywhere not clean cigarette everywhere and people hair everywhere on floor

    7.5

  • Ahmed
      Saudi Arabia
    June 6, 2014

    Only the location

    The staff behavior so low , like they work first time. Also aint and other small bugs evey where in the room The water pressure so low It should be rate two star Also don't pay for the breackfast well that's why they force you to buy it chinese thing

    3.3

  • Vince
      Saudi Arabia
    May 31, 2014

    Location was good and the staff were really nice.

    9.6

  • Anonymous
      Netherlands
    May 28, 2014

    The pool and bar were really nice The staff is extremely helpfull

    It wasn't right on the beach

    9.2

  • Sycris
      Saudi Arabia
    May 19, 2014

    I loved the complementary 15-minute massage. The massage/spa staff are very well-trained in their skill. I had a very relaxing experience there. The breakfast is great! (specially the fresh fruits) I also liked the mini bath soap bar provided. I like the wooden seats in the lounge!

    There was a broken part of the ceiling in our bath area. The bathroom should be cleaner.

    7.9

  • Gau
      Malaysia
    May 13, 2014

    Loved the location. Toilet is relatively clean. TV channel was very complete with many choices Air con was cold enough. Generally the room is clean. Housekeeping is well done. Pretty good breakfast

    The room was too simple, almost to a budget setting. Price was too expensive and therefore I don't find the value for money. No kettle in the room and the placement of toiletries was not strategic. Paint was peeling off, looks as though there were leaking. The water heater needs a major refix and there could be of sudden no hot water.

    7.1

  • Ross
      Australia
    May 11, 2014

    Hmm ill get back to you about that ....

    No LIFT .. Stairs only ???? NO Dam pool . the pool was under going maintenance work ... NOT HAPPY ......

    7.5

  • Apolinario
      Philippines
    April 20, 2014

    the staff and crew approachable in the Reception, especially in the restaurant, they cater customers, transfer from Hotels to Port the driver of the shuttles friendly. we love the breakfast menus, the bar, swimming pool, the gym and spa.

    10

  • Rhanee
      Philippines
    April 18, 2014

    Best location! Very near d'mall, great restaurants & bars in station 2.

    There's small cockroaches on the sink. :(

    7.5

  • David
      United States of America
    April 17, 2014

    Laundry Service was slow.

    7.9

  • Toh
      Malaysia
    April 16, 2014

    basically nothing

    everything

    4.2

  • Mohamed
      Bahrain
    April 10, 2014

    Location

    Staff performance, failed to fulfill wake up call commitment and other requests

    4.6

  • Anonymous
      Philippines
    April 2, 2014

    The place is good.

    The room is not valuable for the price and noise.

    5

  • Silvan
      Philippines
    April 1, 2014

    Room is comfy and clean. Stuff are polite and attentive. Breakfast is good. Location is at very central so it gets really busy in the afternoon and at night.

    No internet in the room. Price is a bit high for what it offers.

    7.1

  • Dennis
      Switzerland
    March 31, 2014

    Location - it's in the center of everything.

    Guests staying over past midnight is being charged. I didn't have any guests per say but as a hotel guest, I should be able to invite friends or colleagues anytime I want since this is my temporary home away from home.

    6.3

  • Grigorios
      Philippines
    March 26, 2014

    this hotel made me do my first review in booking.com - location is quite good if you visit Boracay for some party time (if you want to sleep during the night-no way, it is located actually in the mall and surrounded by bars and night clubs) - rooms "look" decent

    - quite dodgy management; you dont expect "no cancellation policy" from a hotel of this price range. I booked 2 rooms, had to cancel 1, booking.com confirmed that the cost was halfed, but they say that you can cancel up to 31 days before your booking which is practically never the case. - not only they dont return your money, but book your room to someone else! I literally kicked some guests out of the "cancelled" room - all rooms smell sewage during various times during the day. Changed rooms, same thing. - if the price was 1000php per night, it would be more reasonable and I wouldnt complain. Way too expensive for what it offers

    4.2

  • Maria
      Australia
    February 16, 2014

    Location is very good. Very helpful and nice staff. Transfers from Boracay to Caticlan. Love the breakfast menus they are different menu everyday.

    10

  • Anonymous
      United States of America
    January 31, 2014

    Location. Price

    The bathroom design. No privacy at all. It looks like you are peeing and showering inside a closet and everybody can hear what you are doing inside. A very bad design from the architect. The only reason why I won't stay here.

    6.7

  • Anonymous
      Philippines
    January 25, 2014

    Lots of mosquitos in room, bathroom with molds and mildew, facilities nice but could have been maintained better, bathroom also smelled like septic tank so we requested for a different room.

    5

  • Anonymous
      Philippines
    January 22, 2014

    It was not maintained well. Breakfast food was cold. It seemed like a trailer park really. The swimming pool area was so depressing.

    3.8

  • Anonymous
      Saudi Arabia
    January 13, 2014

    it was not this is a whole non-smoking hotel. extra charg for towels and ice !!

    5

  • Anonymous
      Norway
    January 7, 2014

    Nice Staff

    Bad food, dirty towels, not hot water, not refurnished as it looked on pictures. They charged for a compulsory dinner for New Year's Eve . Wich they didn't tell us about!

    2.9

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