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The Mall Road, POBox 211, 46000 Rāwalpindi – Show map
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1 property in Rāwalpindi
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47 verified reviews
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Pearl Continental Hotel, Rawalpindi's staff speaks: English
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Outdoor Pool (all year), Grounds
Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (free), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 12:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 47 reviews
Value for money
Show reviews from:
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The 5-star Islamabad Marriott Hotel provides high speed wireless internet, an indoor pool and a fitness center. Pampering spa treatments with separate male and female lounges are also available.
Score from 32 reviews Good
The staff were friendly. The hotel's decor is nice. The location is convenient. The security upon entering the hotel is excellent. Good restaurants. .a variety of food.
The rooms need to be refurbished. The room service needs to improve, ie: if requested the bedding should be changed. Had to ask several times before it was. Needs new towels.
Airport pick & drop service. Hotel lobby , buffet, security , staff cooperative allowed me early check in . Room safety box.
Room cleaning service not regular . Maintenance staff absent . Extractor in my room was never fixed till my check out. Reception staff not fully trained to work under pressure .
The hotel is highly secured and we had a wonderful stay.
Wifi coverage was very poor on the sixth floor.
see above given headline
hotel location and service
the man who always stand at the door gate
everything except the man who i talk about him before
Marco Polo breakfast is the only thing which I appreciate. Taste, variety of food, and quality was excellent.
That was the hottest days when I stayed at pc but unfortunately air con wasn't working but only fan . There wasn't any wifi connectivity, electrical switch board was all worn and broken. Water supply was not consistent in shower, side panel of the mirror at wash basin was torn, I booked my room for two adults but there wasn't sufficient washroom supplies for two adults. No bed sheet changed. There were too many bits & pieces more to say but I'd rate zero as compare with $300 or more charges. Please try to deliver the proper services whatever you are charging for. Thanks
Food is tasty. Security is excellent
Room size is not right as it mentions in Booking site. No kettle, no iron etc..
From what I could tell, you have too many staffers standing at different doors, hallways staring at people. Unless they are from security/intelligence, you are overstaffed and must be costing you a lot. Breakfast was excellent although I think it is a little overkill. Entrance to hotel, God help us. Staff was definitely very courteous.
While bedroom was excellent, the bathroom was barely OK. I saw traces of rust, old fittings, and too many items piled up. This is extra cost that you can consider reducing.
The decor is really nice
Extra charges for single mattress plus paid £5 for 2 scoops of icecream
Location and security arrangements seemed good.
- In difference of staff - Dated interiors, with multiple defects in fixtures/fittings - No desire by staff to acknowledge and deal with problems from junior to most senior
the room has no kettle, iron.
Excellent service and staff
Located near the airport, safe and good security.
Reception staff courteous but slow in dealing with customers , had to ask on three before table was cleaned . Previous complain in 2009 was not dealt satisfactorily in 2009 or on this visit.
General friendliness, attentiveness and professionalism from all the staff.
Loud music from (I think) the pool area on the first night of my stay.
pearl continental's staff members were very helpful, and well mannered. Language barrier was no issues as most of the staff knew English. The staff really do go out of your way in order to meet your needs. The small shop within the hotel was very useful with unique gifts to purchase. Food at all restaurants within the hotel was extremely delicious and full of wonderful cuisines to pick from, and ofcourse exceptional service from the staff members especially 'etisham'. The home keeping department within the hotel were very helpful with keeping our needs fulfilled. Especially the supervisor, 'nadia', really did ensure our needs were met at all times. Security within the hotel was another fantastic aspect, we felt safe during our stay not once would we doubt our safety, due to all the security measures in place. All in all i would most definitely stay with the PC once more due to my wonderful stay.
One negative about the stay was the loud noise of the generator which was literally located right outside our room, for which reason it did get rather annoying. Although if you ensure your terrace door is shut the noise is next to nothing. Some of the regulations relating to the pool were also a negative for example we were asked not to put our feet in the pool.. Due to the reason that 'people swim' in the pool. Which was quite difficult to understand considering the fact when people go to 'swim' they are half naked as it is. Another negative was the room we stayed in did not have airconditioning. when we asked a member of staff it ws due to the current season for which reason they only give the option for wanting heating in your room. So we just settled with opening the terrace door for a breeze.
Checking in took a very long time as staff seemed a little unsure how to deal with a booking made online and asked for ID that should have been highlighted at some point during the booking process.
I like the Place,clean.
nice and Clean and staff was very well behave
A/C unit was not working Properly and Room was Hot
This is not a five star hotel, its is a three star hotel. The facility has not painted for a while, the plumbing and toilets were old and broken. At times you could smell sewage. The gym was broken, every one seemed to demand money especially the doir opners. If I had not insisted they charge me the agreed rate, they would have charged me more for per day cost. In short, the Whole place looks like a Scam. My next stay will not be At Pearl continental Rawalpindi.
Its Central location
The customer service provided by the staff was good. Helpful at all times but as would be expected. I'm afraid that's all worth mentioning!!
Where shall I start!!?? Considering the name of the hotel, there were many questionable aspects of the hotel ranging from food to the lack of facilities at the hotel. The room was quite small,bathroom could certainly do with modernising..wasn't spectacularly clean either. Food was just ok. Have certainly eaten better in other hotels. Many of the extras which are mentioned on the website were not available and had to be requested! To be honest I wasn't impressed with my stay at the PC. At the end of the day it's just a name and is definetly not worth it's hype or the value.
Great access to the airport. Seamless check-in process. Plesant, clean environment.
The bill. I booked this room thinking it was £85 for the night (as advertised) but when I returned home, I saw my online bank statement and the actually room was billed at £105. You need to read the fine print - the room rate does not include tax (25.28%)!!!
Very good hotel
The lady at the breakfast place greeted us by saying "there is no more space" a very unpleasant way to welcome someone specially when there actually was space available.
The extra charges for the edibles in the room were hidden at first and on leaving came as a shock to be really high. Edibles In the rooms should be a part of the total cost, or not kept at all.
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