andel's Hotel Cracow  

Stayed for a three night city break, 16th to 19th May 2011. Hotel excellent, staff friendly and extremely helpful, all spoke english. Visited Wawel Castle. We used the hotel's car to visit Salt Mines and Auschwitz - well worth the (extra) money, the driver was pleasant and explained about the different places as we journed along to our destinations. Had a lovely time at Andle's Hotel.

A well equipped modern hotel with every facility needed for an enjoyable holiday. Very good breakfast with a great vearity of hot and cold fresh food. An excellent location for a stay in kracow. Good helpful staff with plenty of English.

the design, the comfort

if you turn on the bathroom light in the night you wake up your partner as there is a glass panel between the bathroom and the bedroom, this spoils an otherwise lovely design. there aren't any drawers to put your clothes in.

Cleanliness/comfort of rooms. Cheerful, helpful staff.

Booked an 'executive double room with panaramic views of city' but our room faced a wall. There was a constant droning noise, we think it may have been from the air-conditioning vents on roof. This disturbed our sleep in room on 5th floor. As soon as we mentioned it we were moved to a much quieter room on 4th floor - and slept very well!.

Excellent and helpful staff. Very good position, facing the railway station and very close to the old town. Cheap touristguided tours are organized picking the customers up at the hotel to reach several places such as Auschwitz-Birkenau, Zakopane and the Sault Mine with special discounts for students. Breakfast was excellent too with a great range of sault and sweet food (with kanelbullar too) and very tasty juice.

Well situated Very good food

Rooms were not cleaned effectively

Good location

We paid extra for an executive room on 5th floor because they were advertised as having "panoramic views over the square". Our room looked out over an advertising hoarding and was the otherside of the hotel to the square! We were also supposed to have a late check out option but when we asked we were told we had to check out at midday!

excellent in every way. look forward to returning

rooms could be slighly larger

Staff was horrible....my shower didnt work for 2 days---they never came to fix it---restraunt servive is was very slow---it takes ages !!!---- Great location---poor service----

Convinient room, breakfast was good

Clean rooms which were extremely well looked after and modern, very nice indeed, cannot fault them at all, superb spacious modern bathroom also. Location is perfect - 2 mins from the train station and 5 mins from the main square for food/drink/sightseeing. This hotel is probably the best we have stayed in. Perfect in every way. Buffet breakfast was immense !

Staff were very friendly and couldn't do enough to assist you. Restaurant was lovely for dinner and breakfast with a wide selection on offer. Rooms were clean, bright and modern. Lovely huge shower in the bathroom which was also pristine. I didn't want to leave and wouldn't stay anywhere else if I were to return to Krakow.

Nothing....I'd go back in a heartbeat!