Hotel Copernicus  

Excellent hotel in a quiet but extremely convenient location for castle and old town. Interesting design around a courtyard with some internal facing rooms. Lovely little swimming pool. Staff very polite and friendly. Good breakfast with hot selection cooked to order.

Restaurant looked very nice but too expensive compared to local restaurants, so we didn''t eat here. Plenty of good quality and reasonably priced restaurants within easy walking distance instead.

The hotel was perfectly located at the foot of the castle and the edge of the old town. The hotel had retained the historic features of the architecture but had incorporated contemporary design. We loved that it was small but intimate and it met modern needs with a roof top terrace, spa facilities, free internet access and wi-fi. The food was exceptional with service to match. The staff were very friendly and helpful.

The hotel is just fabulous. The best thing about this hotel is the service. Upon check in, we were greeted by the Hotel Manager who welcomed us to Poland and the hotel. The service from all other staff was also great. We booked a couple of tours via the hotel, and were really pleased with both the tours and the ease of getting them arranged. The hotel is in a great location. Close to the market square, but far enough away to be away from the hustle and bustle. It's right next to the castle, which is very picturesque. Our room was large and had two larger than average single beds, which was great as I was travelling with my mother. The heating was great and the beds really comfortable. Breakfast was also very good - a good choice of hot and cold food, and choice of teas / coffees.

I feel I am being very picky here, but just a couple of little things which would have made our stay at the hotel perfect. 1. The blinds in our room were difficult to shut (we were on the top floor where we had skylights - room 304). One night we asked for a turndown service and they were closed for us, which was great, but they really do need replacing. 2. There wasn't a mirror near a plug socket in our room. Not great when you need to plug your hair straighteners in. 3. The shower head (although it was great) sits flat against the wall when the shower is turned off. Unfortunately, with my mother being only 4'10", she could not reach it to pull it out. Apart from that, we had a lovely stay and will definitely stay at this hotel again should we visit Krakow again.

Staff were very friendly and accommodating going out of their way to help us with our small children.

Location,atmosphere,friendly service,very good food in the restaurant,good breakfast

You can hear all the sounds from all the rooms around,small bathroom,no where to put even a comb,espresso was overburnt. Hotel looks enough destroyed by time,needs renovation,every little corner has a problem with smthng, was not possible to close window in our room from the light.

Small, cosy, relaxed and very beautiful.

The spa was broken, but thats one of those things

Wonderful luxury for an affordable value!

Good location, beautifully designed hotel with boutique style rooms but modern facilities (eg. Jacuzzi bath). The swimming pool in the basement is stunning and nice to have sauna and pool to relax in. Breakfast was good- nice to be able to order a choice of hot dishes

Ideal location - friendly, helpful Manager and Staff. Excellent breakfasts. My friend and I just sampled one delicious light lunch before setting off to airport. Very comfortable stay.

Beautiful hotel with excellent food and service

Very comfortable, great staff, great design, great pool.

I liked the atmosphere and the location. The hotel must have an interesting history and it was good to feel I was staying in somewhere so old but so well maintained. The flowers were beautiful and there was clearly a lot of attention paid to the decor.