Crystal Suites Old Town  

Hyggelig betjening med høyt servicenivå. Rent og fint rom. Sentral beliggenhet I et rolig og skjermet område, kun 2 minutter å gå til trikkholdeplassen og 7-8 minutter å gå til torget I gamlebyen.

Noe smal dobbeltseng, ikke flerspråkelig personale på natt. Dårlig frokosttilbud; kun kaffe og cupcake.

Beliggenheten perfekt, rolig gate. Store flotte rom, gode senger og flott bad.

Bestilte frokost i tillegg. Det er ikke nødveding, for det var kun cupcakes. Så liker man ikke cupcakes, er frokost ikke å anbefale. Det var butikk rett i nærheten, så å lage seg frokost selv på hotellet er å anbefale. Eller gå ut å spise...

Veldig bra beliggenhet! Noen minutters gange til markedsplassen med stort utvalg av restauranter og kaféer. Meget hyggelig og behjelpelig personal. De anbefalte spisesteder og serverdigheter, samt hjalp med bestilling av dagsturer i området. Renhold og komfort var bra.

Ikke aircondition, var veldig varmt om nettene. En del bråk fra gaten, selv om det var en blindvei.

beliggenhet, godt utstyrt leilighet, veldig god informasjon fra personalet og brosjyre. Full informasjon om leiligheten, og informasjon om hva du kan gjøre i Krakow

Great location, friendly staff and comfortable room. Krzysztof and Albert from Crystal Suites were great, helpful and friendly. Keep up the good work guys.

Nothing

Within 5 minutes walk of Krakow centre, close to rail and tram links, clean, English speaking staff who were helpful and well informed.

The people are very polite and extremely helpful. The city, restaurants and accommodation are spotlessly clean and well maintained. We felt safe and were never hassled. A polite 'no thank you' was always sufficient when offered trips that we didn't want.

quiet location. local atmosphere you can't get with large hotels. excellent and very helpful staff.

no problems at all

We enjoyed our stay in Krakow,the fact we stayed at Crystal Suite made it all the more enjoyable, the appartments are clean,spacious and 5 mins walk from main square, will be back next year

Brilliantly helpful staff. Apartment really spacious, useful kitchen, comfy beds. Beautifully clean. Great location. Free breakfast from the cupcake shop next door.

Apartment was just a bit cold - even with heating on. We were there during a cold snap.

Excellent decoration and brilliant staff.

Spaciousness

Nothing particularly

Lovely place, lovely staff, lovely city. Top drawer.

Perfect location, 5 minutes walking distance to Planty, ~10 minutes to Rynek Glowny (Market Square). The apartment is equipped with everything needed - iron, coffee machine, teapot, fridge. We were also happy to found 4 bottles of water in the fridge after nightly check-in. Wi-fi router is situated in each room, so the internet was good, the signal didn't disappear.. We could also set the heating on and off by ourselves. Crystal Suites was a very nice and pleasant place to return after day of exploring Krakow. And staying in Crystal Suites Old Town, you'll feel the atmosphere of Krakow - king's city even after returning home :)

Weird thing - the key for our room appeared also to be the key for the front door on the street. Does that mean that everyone who has the key from the front door also is able to unlock my apartment - I don't know (but everything was safe during my stay).

Very supportive staff, nice location, good appartments/

During the stay the rooms were not clean up

Very comfortable, clean, spacious appartments with quirky individual design. Fast internet access. Nice touches like ground coffee and bottled water provided. Good onstreet parking outside on a quiet street.

Only criticism we would make was that in App 2 - we found the bed too small for 2 people!

Great location very friendly and helpful staff

Not the highest quality furnishing but still very acceptable and well equipped generally

The staff were friendly and very helpful. The appartment was well appointed, clean and very comfortable. An interesting and successful mix of modern facilities and retro furniture. Overall we would recommend the Crystal Suites to anyone wishing for a comfortable and convenient stay in Krakow. We could not have asked for better!

Everything was excellent

Nothing

The staff were very friendly & helpful. The location is quite near to the main city square.

Christmas markets in Krakow are not great..not a good destination for shopping.

Sensational: easily the best serviced apartment I have ever stayed in. Walking distance to the old town & I felt safe walking at night by myself. Unbelievably friendly + helpful staff. Beautiful apartment, with Wifi and cable (english) TV.

Great accommodation at a very good location. Very friendly and helpful staff. Spacious. clean and warm. All round satisfaction.

the Crystal suites are excellent in every way comfort, style,excellent location and friendly helpful staff 10/10

Space , location and security . Excellent staff.

Only a small double bed , not too comfortable . Heavy tog duvet not needed as central heating so good.

Location to the main Square