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Grand Hotel
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When would you like to stay at the Grand Hotel?
Top
Based on
244
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Michael
Solo traveller
carlow,
Ireland
October 29, 2009
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i ilked the location in relation to everything really .... also the staff were outstanding in their attention to me at all requests .... , yes ... the room was cold ... and no heating at the end of october in krackow can be quite uncomfortable ,,, but a heater was brought to the room |
10 |
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Chris
Solo traveller
Amsterdam,
Netherlands
October 26, 2009
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Fantastic location and I was made to feel very welcome. I would stay here again! |
10 |
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Daniel
Mature couple
Bray, Co. Wicklow,
Ireland
October 21, 2009
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Our stay was a pleasure. Staff were friendly but not intrusive. Facilities were good. It had an old world feel about it with a calm and relaxing environment. The instructions regarding the pay TV channels were unclear. |
10 |
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Katherine
With friends
Praha 6, Dejvice,
Czech Republic
October 7, 2009
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Perfect location, lovely hotel, helpful staff. |
9.5 |
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Wenche
Group
Randaberg,
Norway
September 29, 2009
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I like that it is nearby the center of Krakow. Big rooms. |
10 |
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Jadwiga
Solo traveller
Stourbridge West Midlands,
United Kingdom
September 28, 2009
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The staff were excellent and most attentive.Tthe breakfast buffet was outstanding and the dinner was delicious. The rose ice-cream was a dream. Just pack a bag and go you will love it. It has the old world charm & is a classy hotel, Both my son and I had small single rooms, adequate for a few nights but would have felt confined if stayed for longer, The bath is suitable for people of restrictive growth, but the shower is good. |
9 |
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Lorraine
Young couple
Neston,
United Kingdom
September 27, 2009
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It is a charming, historic hotel which is spotlessly clean with beautiful decor and an very calm atmosphere. The staff are very helpful. A truly grand hotel indeed. Highly recommended. Nothing. I liked everything about it. |
10 |
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Carl
With friends
Krupina,
Slovakia
September 18, 2009
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Friendly staff and great location. Good rooms possibly not 5 but 4.5 stars. Parking very restricted. Breakfast extra |
8.5 |
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Paul
Mature couple
Wakefield,
United Kingdom
September 14, 2009
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There was nothing we didn't like about the hotel, worth every penny |
9.5 |
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Jane
Mature couple
Hope Valley,
United Kingdom
September 1, 2009
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Very grand setting. Helpful staff. Proximity to old town. Spacious room and bathroom. Good choice of food at breakfast. The magnetic key card reader on our door was defective. We had to have the key cards replaced four times in a three night stay (almost every time we tried to get into the room!). It was a long way back to reception to seek assistance and although the staff responded quickly they didn't seem to understand our frustration. |
7.5 |
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Anonymous
Solo traveller
United Kingdom
September 1, 2009
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Staff was friendly and the room was very clean. Very good value for money |
10 |
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Annesley
Solo traveller
COLCHESTER,
United Kingdom
August 29, 2009
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Very central to the main square with a good sized clean room, it was ideally placed for sight seeing, shopping and drinking in the atmosphere of Krakow. |
7.5 |
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Luis
With friends
Salamanca,
Spain
August 26, 2009
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The hotel is very well placed and is very comfortable. Your facilities are very good. Nevertheless I want to emphasize that the better of the hotel is your personnel: he is charming. El hotel esta muy bien situado, sus instalaciones son muy buenas y confortables pero si algo hay que destacar es su personal: es encantador. |
10 |
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Rachel
With friends
Nottingham,
United Kingdom
August 23, 2009
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everythig to be honest |
10 |
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Robert
Young couple
Colchester,
United Kingdom
August 20, 2009
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The staff made you feel very welcome and the bedroom very comfortable we would definately stay there again |
10 |
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James
With friends
oundle,
United Kingdom
August 12, 2009
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the staff were very helpful and the general atmosphere was good. The close proximity of the main square and activities was a bonus. The hotel was clean and tidy. |
8.5 |
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Armando
Mature couple
Buenos Aires,
Argentina
August 12, 2009
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The perfect location for a visitor |
7.5 |
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David
Group
Kilwinning,
United Kingdom
August 7, 2009
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Very beautiful hotel with helpful staff. |
9 |
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Dan
Solo traveller
Ganei-Tikva,
Israel
August 7, 2009
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Great location for visitng old Krakov in and old historical building. Very good breakfast!The charm of a clasic old place that in part of the old city and square. Romm for single was very small and bath did not smell good.A long walk to pass from one elevator to the other in order to get to our floor. It was bad for my 83 years old mother (was not a problem for me). |
7 |
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Matthew
Young couple
Woking,
United Kingdom
July 29, 2009
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Fantastic hotel and fabulous breakfast! No parking nearby! |
10 |
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Anna
With friends
Kyiv,
Ukraine
July 24, 2009
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I enjoyed evrth. Thank you, boooking.com & Grand Hotel |
10 |
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Tracy
With friends
Rayleigh, Essex,
United Kingdom
July 21, 2009
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The hotel staff were lovely and the location was excellent. A very grand hotel indeed. |
8.5 |
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Terence
Mature couple
HUDDERSFIELD,
United Kingdom
July 21, 2009
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All ok. Fitness room unfit for purpose. |
7 |
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Margaret
With friends
State College, PA,
United States of America
July 19, 2009
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Pure luxury. This is the Grand Hotel in Krakow that you're asking me abou right, as we also stayed in one in the Czeck Republic which was not so good. But the one in Krakow is only a block from the square so very convenient to everything and was a palace so luxurious. It's the best that Krakow has to offer in terms of both luxury and convenience to the city. The breakfast was very good as well. The only person who spoke good English was the woman behind the front desk. The doormen, waitresses, people who helped me fix something in the room, spoke littl;e or no Egnlish. Several even had to call the main desk. Also, the tubs is the usual very deep one so if you have a hard time getting in and out of one, you have to be very careful. |
9.5 |
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Christina
With friends
Darlington,
United Kingdom
July 17, 2009
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Wonderful location just off the main square; nice, good-sized room; good breakfast. Staff friendlier than in other Polish hotels I have used. Fruit squash for breakfast rather than juice - very poor for a five-star hotel. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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