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ul św Sebastiana 12, Old Town, 31-049 Krakow, Poland – Show map
Excellent location – rated 9.4/10! (score from 506 reviews)
Rated by guests after their stay at Home.
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Home's staff speaks: Polish, English
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Private parking is available on site (reservation is needed) and costs PLN 50 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 7 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 506 reviews
Value for money
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Excellent location, easy walking distance to all attractions. Front desk staff were very helpful with sight seeing and restaurant reservations.
The see through bathroom!
Trips to Auschwitz and Salt Mines.Food in Krakow and polite staff in Home Hotel.
Glass walls with light curtain separate bedroom from bathroom(no privacy) in Hotel rooms.
Friendly staff, good breakfast, in the heart of Krakau near the castle, quiet modern designed room - cool
shower not working propper
The rooms were huge, design cool and the bathrooms nice.
The breakfast was poor, the rooms a bit dirty. The bed and the floor had huge old marks of dirt. Also the staff was so unfriendly and the whole hotel had this bad wibe. The hotel tried to blame me and my friend for breaking something we did not break and they actually called the police and the trip that was supposed to be a loely get a way ended up horrible. The police later on checked the cameras from the hotel and found that I did not break the statue-thing, and also checked the price for it and learned that the hotel lied about the price for the statue and only wanted to get money from me because I am from "rich" norway. The lady in the receptipon was first very nice but dont be fooled, as soon yas they get the chance they will rip you off or turn to bad people. I am normally a ery polite, nice and easy going girl, so I was shocked by the treatment. Two days in jail because of this horrible hotel and staff! The police also brought in the lady from the reception to the police station to hear her story and they didnt believe her. She also claimed we stole from the minibar and so on. Stay away would be my tip!!!
Very cozy , warm and good price.
Went for husbands 50th birthday hotel gave him chocolates gift wrapped, And staff were very friendly,would return again.
No privacy in bathroom had a see through curtain
You got standard room for the price of Deluxe. Wi-fi was abcent. TV was out. You can open the window only staying on the bad. Even in a shower water couldn't flow normally. Absolutely disappointed.
The staff were extremely friendly and very welcoming. The room was beautiful and I loved the quirky and funky decor. We will be back.
The location is perfect, exactly between the Old Town and the Jewish District, so that you could walk towards both the directions. The staff is kind and helpful. The room is really comfortable and full of services (free water, tv, alarm clock, hair dryer, towels). You can deposit your luggage there after the check out, if you have to stay in the town after 12:00 a.m.
Everything was perfect
The staff was helpful and the breakfast is worth paying for. Sauna was a positive surprise (however we didn't use it) and TV set with USB is a big advantage
Acoustics of the room is terrible - you can hear all the voices and noises... They should also consider thorough cleaning of walls and carpet - definitely didn't suit 4**** hotel they intend to be.
Everything was perfect, and I liked the fact I could make free use of the sauna.
Well if I should say something: maybe a way to control the heating, was a bit warm in the night.
central location,excellent breakfast,very nice and very helpful girls at the reception
wifi did not work in our room on the 3rd floor
Comfortable and great location.
We stayed 1 night. We usualy choose a place close to main square, where we can go for a walk. As we travel by car, safe parking is important. 'Home' offers private parking, at additional cost, but we didn't have to worry about leaving the car on the street. Wifi was working perfectly, the bed was very comfortable, staff friendly and helpful.
Everything was great!
Nice hotel, friendly staff, nice rooms, good breakfast. Everything just perfect
location,staffand general condition of hotel very good
Room although very spaciousdid not meet the standard as per our booking, No mini bar,no sat tv,no milk for tea/coffee[for full stay although requested]no dressing mirror in room
Location was excellent and easy access to all parts of the city.
The reception staff are very friendly and dealt with my needs appropriately. Booked trios and recommended restaurants. Gave directions.
Breakfast was good but need to ask for eggs this could be made available.
Hotel was very central. Staff very helpful. All you needed in the room. Very good breakfast.
Carpets and decor need updating.
It was very Central for what we needed very comfortable beds good layout of rooms. Excellent choice at breakfast
There was no bar open or the choice to have a evening meal which was advertised when I booked as we had a 3 year old with us this was very disappointing
Really helpful staff Very good breakfast Perfect location Nice and confortable room Definitely, the best four-star hotel in our trip across Europe (and we have stayed in seven 4*hotels in six different countries)
It didn't disappoint us, but I'm not sure if pop religious icons are the best choice for decorating a hotel :)
Staff where fantastic,I had let them know I was bringing my wife on a surprise 40 th birthday trip,when we checked in our room was decorated with ballons and ribbons,I know it wasn't much ,but it was still a nice touch on behalf of the staff,overall a fantastic experience, Thank you
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