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Ul. Czapskich 5, Old Town, 31-110 Krakow, Poland – Show map
Excellent location – rated 9.1/10! (score from 227 reviews)
Rated by guests after their stay at Hotel Fortuna.
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716 properties in Krakow
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227 verified reviews
They speak your language
Hotel Fortuna's staff speaks: Polish, English
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Food & Drink
Bar, Breakfast in the Room, Snack Bar
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not possible) and costs PLN 20 per day.
Room Service, Packed Lunches, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Ticket Service, Baggage Storage, Private Check-in/Check-out, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 227 reviews
Value for money
Show reviews from:
Located in the trendy Old Jewish Kazimierz district of the city, Hotel Kracow Residence offers accommodation with air-conditioning and free Wi-Fi.
Score from 677 reviews Very good
Offering free internet access and comfortable accommodations, this cozy hotel is situated just a 10 minute walk from the lively Jewish Quarter of Krakow and 5 minutes from the Wawel Castle.
Score from 149 reviews Very good
Founded in 1834, the Pollera is conveniently located within Cracow’s Old Town. St Mary’s Basilica and the Main Market are only 300 yards from the hotel.
Score from 567 reviews Very good
The 3-star Hotel Logos is in the center of Kraków, just a 9 minute walk from the Main Market Square. It offers classically furnished rooms with a flat-screen TV and free Wi-Fi.
Score from 245 reviews Very good
Wonderful hospitality of staffs! Various and delicious breakfast foods! Comfortable room and bed!
Staffs were very kind and the room was cozy. The line-up of the beakfast was very good and enjoyable.
My room was somewhat noisy since it is just located at the road-side. The check-out was speedy but the detailed receipt wasn not prepared.
Very nice reception employee, good location
Old hotel, poor breakfast, interior and furniture in room
Historic facility & great location
Very small room
The staff were really helpful, arranging trips out for us and a service wash. Also, one of the receptionists recommended a superb restaurant which exactly fitted the requirements we had described. Hotel was really nicely furnished and beds made, towels replaced every day.
The only downside was the location with regard to the noisy trams that went past early in the morning
terrible bed small room
The hotel was dark and dingy and had a smell. It wasn't overly clean and the safe was actually in the office. The rooms were very stuffy, no aircon, and very old fashioned...not in a good way. The bathroom had been modernised but that was the only ok thing. The floors creaked incessantly, from all rooms so you could hear everyone moving around in their rooms. The breakfast was basic. The stag. Were helpful and friendly. We would not recommend this hotel to anyone and only stayed because we had pre paid..
the location of the hotel was good. The car park was very useful.
The check-in took so long and the receptionist didn't look very welcoming probably he was very tired. Room was very small with a flat screen tv as small as a 15" computer screen. There was no hairdryer in the bathroom. The bathroom sink was very high even for me so I don't know how the young children can use it. Breakfast was so and poor disappointing. It would never worth 7 Euros. Overall, I was totally disappointed with the hotel.
Good location, limited parking
The hotel is a touch dated for the area but overall it was clean and a fair value for the money. Not a bad hotel but for another 30 Euro per night will get better accommodations.
Good location, parking area and we got a large room. Helpful at reception
The hotel is looking dated and tired. Horrible bathroom. Very basic breakfast
Perfect location for the old town, castle and river. Staff were friendly and helpful. The hotel booked our trips to the salt mines and Auschwitz without any problems. I would recommend Hotel Fortuna to anyone and if / when I go back to Krakow, I will be checking to see if they have any rooms before any other hotel. They even put stand up fans in our rooms as it was a hot and sunny week. This really helped keep us cool. A nice little touch that was much appreciated.
To be honest, there isn't anything I can complain about. I would have preferred thicker curtains to let less light in but that is all.
Very good breakfast and excellent location
Wonderful accommodations, staff and location.
Everything was fantastic. Very big rooms and excellent staff. It's just two minutes walking from the city centre.
Very nice and helpful staff, great location and the price was very good as well.
The staff is quite nice and helpful. Not only the service for hotel, but also the reservation for local tour and restaurant. Close to the old town, and the room is located on the ground floor, we could feel vibration when tram passed by.
The parking is inside the building and only small space when driving out. We made scratches on the left side of front bumper on the car. suggest to drive small car, or with very nice driving skill when you would use the parking inside.
I have nothing to fault about this hotel. The location was great - just a short walk from the old city and Wawel fort. The staff spoke very good English and were outstandingly helpful, willing even to purchase a ticket locally for a gig I wanted to go to but could not get tickets for online. I had the front room (double, even though I only booked and paid for a single), but was not disturbed by any traffic noise. The breakfast was plentiful, and I was even allowed in a quarter hour early on my early departure. And all at a very good price. Great value.
Excellent location, very big room and the closed parking place. Breakfast OK.
The breakfast room could be more large
Fantastic location - about 10-minute walk from main square, 20 minutes from Wawel Castle. Rooms were just the right size, clean and well equipped. A simple but adequate breakfast. Affordable and accessible parking... a great place to stay. We will stay here again!
A little noise from the street, but nothing too loud. Curtains are too thin to block out street lights at night.
location was excellent and the reception staff very friendly and helpful.
there was nothing we didnt like but it would have been nice to have tea/coffee facilities in room especially after being out in the cold.
The staff was really very helpful. The breakfast was good. It was centrally located. Overall it is a good value for money hotel.
It does not have a lift. Difficult if you have a heavy luggage.
Wary good staff, polite and friendly, big rooms, good breakfast
Parking. Hotel has just a few parking spots and on the street it is hard to find space.
location (close to the old town and castle). big room, clean, very quiet and good breakfast!! has private parking lot and cheap price (20zl for a day)!
Location was perfect Breakfast Big rooms Quiet
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