Novotel Poznan Centrum

friendly people/staff- very central- nice size rooms

wish we had been informed about the problem with the water supply- bottled water for night time

Requests for items such as extra clothes hangers and bedding were dealt with very quickly.

Standard Room Service menu is exactly the same as that for the hotel restaurant - one reason for wanting room service is that one would like a simpler/smaller meal.

The smell in the bathroom....... It could be nice if they can put some nice small and wash the towells also in smoothing, smelling liquid........ Like they do in all the hotels of this category all over the world. They tried also to put to my bill at the last day, the invoice from restaurant which wasn`t mine!!! And the signature wasn`t mine....... Not good for reputation of such hotel

Front desk service excellent. Room valet excellent. Very good breakfast if a little pricey. Good location for shops and entertainment.

Noise from the forced air blowers from the hotel opposite. Would affect light sleepers in rooms on that side of the hotel.

Great location

No

The hotel was very central and close to the Malta lake - which was the reason for my visit.

The reception staff were not very helpful. The restaurant was also used by people as an entrance to other facilities at the hotel. This was very disruptive and spoiled the enjoyment of my meal.

i enjoyed the views out the window, especially from the top floor where you could get a good city view all round via the lift/ corridor windows. I found the breakfast restaurant to be relaxing and enjoyable.

Lack of milk in room for making tea. The powder milk was not very tasty.

The hotel was centrally located. The staff was very professional. Rooms were clean. The furniture and decor were nice. The breakfast included many choices.

This hotel was very impersonal. It is a huge building, with long corridors and hundreds of doors. I didn't find it to be romantic or cute.

The staff were very friendly and even though we had a late check in they were expecting us and their efficiencly in allocating our room etc was very good.

It was central to the area.From overseas it appeared a reasonable place to stay while visiting relatives.

There was no switch to turn off the light near the wardrobe, so had to turn the power off to get a good night's sleep.I didn't like the milk substitute provided with the tea-making facilities.I was disappointed to have the bar fridge locked as I wanted to put items in the fridge.

Helpfull staff

Trying to charge us more for the room

Really good service, who take care of You

No

Central location, convenient for rail station and only 10 minutes walk from the historic quarter, modern bedrooms with good facilities, good buffet breakfast, helpful reception staff

nothing disliked but as the building dates from the late communist era, the high ceilings in the reception, main hallway and breakfast and bar areas give a somewhat impersonal atmosphere.