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Ostoya Palace HotelPiłsudzkiego 24, Stare Miasto, 31-109 Krakow (Show map) Good, Score from 21 reviews“the friendliness of the staff”
Sarah,
Twickenham
Housed in a renovated 19th-century Ostaszewski palace and located less than half a mile from the Kraków Main Market Square, Ostoya Palace Hotel offers classically-furnished rooms with free Wi-Fi and a minibar. All of the bright rooms and apartments at the Ostoya Palace are air conditioned and come with a safe and satellite TV. Each room has a modern bathroom with a hairdryer and cosmetics. Every morning a varied buffet breakfast is served in the beautiful hotel restaurant, which specializes in Polish cuisine. A drink or two can be enjoyed at the bar, the Kuranty Pub. Massage treatments are available and can be arranged by the Palace’s front desk, which is available 24 hours a day. Car rental services are provided. Ostoya Palace Hotel is located one mile from the Kraków Central Train station. Balice International Airport is only 7.5 miles away and airport shuttle service may be arranged. Hotel Rooms: 24
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Total Hotel Score:7.9
Based on 21 reviews Guest reviews are written by our customers after their stay at Ostoya Palace Hotel. |
Score breakdown
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Score filter |
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Angelika
Mature couple
Toronto,
Canada
October 20, 2011
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The Ostoya staff was outstanding and the 'palace' ambience best felt in the staircase and breakfast room with its decorative ceiling. The location was wonderful. I did an hour long walk around and hit most of the sites in old town and even the castle. The only difficulty was with booking.com. I had specified that two beds were essential and that a quiet room was also important. Booking.com did not pass this information on to the hotel. If there is a place on the booking form to make requests, and there was, then those requests should be passed on to the hotel. The Ostoya Palace did everything to accommodate us but booking.com failed us by not passing along our requests. Instead of a 'palace' experience with a wonderful suite, we had to be crammed into a twin bed room to get the quiet we needed and two beds.
2 out of 2 people found this review helpful, did you?
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8.8 |
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Anonymous
Group of friends
Ireland
November 29, 2011
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It was very comfortable and away from the main square so there was no noise. The bathroom was quite small.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Gyongyver
Group of friends
Godollo,
Hungary
November 4, 2011
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Convenient, well-located hotel with huge rooms.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Vincent
Solo traveler
Las Vegas,
United States of America
October 26, 2011
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Very fine service.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Sarah
Group of friends
TWICKENham,
United Kingdom
October 22, 2011
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the friendliness of the staff the cold food selection at breakfast was poor, and varied from good - orange juice, freshly boiled eggs - to poor - fizzy orange drink, no muesli, no service and messy greasy scrambled egg.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Lindsay
Group of friends
Stanford le Hope,
United Kingdom
October 13, 2011
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We throughly enjoyed our stay at the Ostoya Palace Hotel. The staff were friendly, efficient and welcoming. It was the perfect location for visiting Krakow. We had a beautiful room with high ceilings and big windows it was really good value for money.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Solo traveler
United States of America
September 20, 2011
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The price and the amenities in the room. When I first arrived, the front desk was not very helpful and I had to fill out my own paperwork, which is highly unusual.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Young couple
Finland
May 1, 2011
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I liked the design of the rooms and the atmosphere of an old stylish place. I did not like the poor choice of hotel breakfast including stale bread. Not relevant for a four star hotel.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Salvador
Solo traveler
wien,
Austria
August 18, 2011
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The Hotel´s size (small) you have it a personal attention, and its a relax place.
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9.6 |
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Susan
Mature couple
Jervis House, Jervis St., Dublin,
Ireland
July 13, 2011
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The staff were pleasant and spoke good english. The location was good For the city centre. The lack of facilities as was quite basic. The breakfast was ok but Could have been a lot better. The cost was high really considering What they offered. I would recommend it but with the above conditions.
0 out of 1 people found this review helpful, did you?
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7.1 |
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Anonymous
Young couple
Germany
November 29, 2011
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Schöne Zimmer, nettes Personal, sehr gutes Essen. Wunderschönes altes Hotel (hohe Decken) mit imposantem Treppenhaus. Aufzug vorhanden.
1 out of 1 people found this review helpful, did you?
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10 |
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Marina
Young couple
moscow,
Russia
January 6, 2012
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профессиональный персонал, удобное месторасположение и хороший просторный номер проблемы с горячей водой и не очень разнообразный завтрак
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9.6 |
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Andrea
Group of friends
Como,
Italy
January 5, 2012
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Rapporto qualità prezzo e posizione ottimale. Personale disponibile e qualificato poliglotta.
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8.8 |
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Anonymous
Group of friends
Norway
November 2, 2011
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God plasering, koselig stil dog noe slitt. Bra renhold og hjelpsom resepsjon. Sengene er steinharde, bokstavlig! Frokosten var dyr I forhold til prisene ellers I byen og svært lite tilfredsstillende til den prisen.
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6.7 |
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Matteo
Group of friends
Novi Ligure,
Italy
August 22, 2011
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Ho alloggiato nella stanza/appartamento ed e' stato fantastico!erano presenti tutti I confort,una vera suite in un palazzo nobiliare! Unico neo e' la colazione un po povera!
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9.2 |
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Łukasz
Young couple
Wrocław,
Poland
June 13, 2011
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Stosunkowo mała odległość do rynku. Jak na tą klasę hotelu i cenę za pokój, nie podobało mi się brak telewizji satelitarnej w pokoju. Małe poduszki na ogromnym łóżku ginęły.
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5.8 |
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Thomas
Mature couple
Searsport,
United States of America
May 30, 2011
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There are no comments available for this review
1 out of 2 people found this review helpful, did you?
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7.9 |
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Bruno
Young couple
Almancil,
Portugal
October 6, 2011
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There are no comments available for this review
Did you find this review helpful?
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7.1 |
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Roman
Young couple
Lviv,
Ukraine
March 20, 2011
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There are no comments available for this review
2 out of 2 people found this review helpful, did you?
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6.3 |
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Anonymous
Solo traveler
Poland
June 4, 2011
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There are no comments available for this review
Did you find this review helpful?
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7.5 |
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Anonymous
Solo traveler
Poland
April 18, 2011
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There are no comments available for this review
Did you find this review helpful?
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6.7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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