The first words we have heard upon our arrival was that they didn't
have our booking for two rooms - one single in the Palace and Double
plus beds for two 5 y/o with air condition. We were presented with
the choice of taking one three persons room or looking for new hotel.
Our only luck was that one adult didn't make it and we slept
together (2 adults, 2 kids) on 3 put together beds. The room was without
air condition, there were cables sticking out from the celling, loose
bookshelfs with danger of falling down, balcony in renovation so kids or
we could not go out on it, we had room service booklets but no phone to
call, not working properlly tv, dirty walls and celling, not very
helpfull staff at the restaurant during breakfast ( ex. Asking them to
clean a table after other guests so taht we could sit and eat, asking
for a drink at the bar and information that we have to wait around 20
minutes for it).
The icing on the cake was the info from the Menager that the receptionist that checked us in told her that the change of rooms was made on our request!!! However,wWhen we wanted to change the room to original 2 rooms with AC we got the info that they do not have the rooms for us to change! So in conclusion - ONE BIG MESS - I do not recommened this hotel to anyone who wants to spend their time in peace of mind!
Location, pool for kids, parking