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Pałac Bonerowski
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9
Top
Based on
50
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Marcin
Family with young children London, United Kingdom November 10, 2008 |
It is definitely one of the best places to stay in Cracow (or even in Poland)! On top of that, they upgraded our room free of charge. |
10 | ||||||||||||
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Myriam
Family with young children Luxembourg city, Luxembourg November 10, 2008 |
very affordable hotel with all the neccessary comfort The air-conditioning/hit has not been installed properly which resulted to a very noisy room. |
7.5 | ||||||||||||
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Anonymous
Family with older children United Kingdom November 6, 2008 |
excellent location, exquite building - interior and exterior, beautiful spacious rooms, a wide variety of ancillary items, hotel staff extremely friendly and helpful - definately 5 star service and experience. unfortunately no tea and coffee facilities in the room, besides that fantastic. |
9 | ||||||||||||
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Alastair
Mature couple Battle, United Kingdom November 3, 2008 |
High quality tasteful decor. Very central but quiet location The bathroom was small and only had a shower which for the price of the room and standard of the hotel is surprising |
8 | ||||||||||||
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Mr.brian
Mature couple NORWICH, United Kingdom November 1, 2008 |
its situation and the excellent decor,rooms and staff and good food. |
10 | ||||||||||||
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Anonymous
Young couple Switzerland October 30, 2008 |
the best hotel i have stayed at in europe |
9.5 | ||||||||||||
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Anonymous
Young couple Ireland October 28, 2008 |
location, breakfast, room and staff |
9.5 | ||||||||||||
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Howard
Mature couple Leeds, United Kingdom October 27, 2008 |
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9.5 | ||||||||||||
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Douglas
Mature couple Milton Keynes, United Kingdom October 22, 2008 |
The city is wonderful. So much to see. Loved just walking around the large medieval square. The hotel is right on the square. The hotel is very good and the suite we had was wonderful. The quality of service from the staff was very variable. Breakfast on day 1 was excellent (10 out of 10) while breakfast on day 2 was poor (3 out of 10). The same in the restaurant, the service varied from very good to average. |
9 | ||||||||||||
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Anonymous
Young couple United Kingdom October 15, 2008 |
No tea/coffee facilities in the apartment, poor communication with reception. I requested a late check up on 3 weeks before my arrival and on the day of my check out I had been told it was not possible anymore. |
7.5 | ||||||||||||
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Susan
Solo traveller montreal, Canada October 11, 2008 |
Clean, pleasant staff Hot water slow to arrive and never hot. Drain in sink malfunctioning. Curtains didn;t close as one was partially off it's rail. Staff didn't explain how electricity worked on arrival in room. Internet code incorrect in room service book.The venue is not as described on the internet. Ancient castle is cold and modern in feel. |
7.5 | ||||||||||||
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Peter
Mature couple NORTHIAM, United Kingdom October 9, 2008 |
The hotel is right on the famous square in the heart of the tourist attractions in the old town. Everything is within walking distance. As with the Polish people in general, the hotel staff were warm, friendly, helpful and a joy to be with. The room we had was not the top of the range, but was still comfortable and well appointed; we slept very well. |
8 | ||||||||||||
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Monica
Solo traveller Kowloonbay, Hong Kong September 29, 2008 |
I liked the hotel location very much but hotel was very nice too |
9 | ||||||||||||
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Helene
Young couple Østerås, Norway September 28, 2008 |
Great location, fantastic breakfast and clean rooms! Very nice and helpful staff as well. We had to ask to change room, because the room we got first was very noisy, because of problems with ventilation systems. The staff knew about it, so they should have the problems fixed rather than offer guests a noisy room. But they were helpfull and did what they could to please us. |
8 | ||||||||||||
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Joseph
With friends Sarasota, United States of America September 25, 2008 |
Great location and very accomodating staff. |
10 | ||||||||||||
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Iain
Group edinburgh, United Kingdom August 27, 2008 |
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4.5 | ||||||||||||
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Spyridon
Solo traveller Athens, Greece July 29, 2008 |
Exellent location, very good breakfast, very nice and helpful staff. |
10 | ||||||||||||
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Gaia
Solo traveller milano, Italy July 27, 2008 |
Everything: food delicious, very gentle staff people, position etremely comfortable, room enourmous and silent, xvi century charming palace Internet wireless not working and unfortunatly no linen bedsheet |
7 | ||||||||||||
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Anonymous
Mature couple United Kingdom July 24, 2008 |
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10 | ||||||||||||
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Christopher
Mature couple warlingham surrey, United Kingdom July 22, 2008 |
Room was fantastic Service could be better |
6 | ||||||||||||
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Anonymous
Mature couple United Kingdom July 20, 2008 |
The staff were always cheerful, proactive to our possible needs and interests. All had a smile and nothing was any trouble to them. |
10 | ||||||||||||
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Ronald
Family with young children Littleton, CO, United States of America July 17, 2008 |
Great location right on the square, full breakfast cooked for you on demand, complimentary drink voucher Parking 5 minute walk away, expensive ~USD50/day. Vehicle access to surrounding are requires permit. Was stopped by police but let me proceed when showed booking |
9.5 | ||||||||||||
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Anonymous
Mature couple United Kingdom April 30, 2008 |
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