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ul. Basztowa 24, Old Town, 31-156 Krakow, Poland – Show map
Excellent location – rated 9.5/10! (score from 236 reviews)
Rated by guests after their stay at Aparthotel Basztowa.
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236 verified reviews
They speak your language!
Aparthotel Basztowa's staff speaks: Polish, Italian, English, German
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Internet via modem is available in public areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs PLN 40 per day.
Airport Shuttle (surcharge), 24-Hour Front Desk, Private Check-in/Check-out, Meeting/Banquet Facilities
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
Polish, Italian, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years are charged PLN 60 per person per night in a crib.
All older children or adults are charged PLN 70 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
When booking for more than 10 people, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 236 reviews
Value for money
Show reviews from:
Character-ful rooms, great location near old town, clean
Location. Price. Breakfast.
Only cleaned upon request and payment.
Everything - comfort of room and bed, privacy (no unnecessary housekeeping during stay, but can be ordered on request), location, hotel décor. Excellent choice for breakfast, there was everything you can think of (NB breakfast is served in a sister hotel next door).
Great location, if you travel by train. Good, abundant breakfast in neighboring Polonia Hotel. Large, spacious room.
Basic facilities: minor things, but a bit annoying, e.g. no creamer for coffee, no shower gel nor shampoo in bathroom. Rooms to the street will be noisy almost 24/7 - it's a busy place.
When large party of students arrived we asked to be moved to a quieter location and this was done immediately and with no fuss
Party of teenagers/students staying very noisy
Very close to the train station. To the bus station. Also to the old historic part of town
We were happy with everything
The location, the privacy, and the charming decor made this a good choice.
Lack of an elevator might be a problem for some travelers, although it was not for us.
great apartment, location brilliant, nothing to fault the only problem was I was on crutch due to a broken ankle ans we was on the top floor but I managed and enjoyed every minute of it already have my mum and sister in law making plans to come out
there was nothing not too like
Perfectly locted, however for people with limited mobility, the aparthotel has no lifts. The rooms are basic but very clean, very big. Tea and coffee making facilities, not cleaned until we left the hotel, we were there 3 nights, no new towels left etc, had to buy basics like toilet rolls. Location is excellent for the town centre of Krakow. Very good cheap basic accomodation.
Location - first class for railway, bus station, shopping gallery, post-office and Old Town. Some of the staff are exceptionally nice. Breakfast was superb. Room was very clean.
No lift , but they are always very accommodating when I ask for low level room. Two members of staff are exceptionally brusque and almost rude - spoils it as most of the others are exceptionally lovely people. Having to trot back and forth from one building to another to collect and hand in room key.
First class location for railway. Lovely building. Very clean. Superb breakfast. Near 24 hour post office. Near shopping gallery. Some staff exceptionally helpful and kind.
Some staff very brusque and rude.
Short distances to shopping and old town. Large apartment.
No facilities at all. Only a bed and bathroom. Nowhere to make food. No air-condition. So it was very hot inside.
everything was perfect, historical building, great location
Room is not clean enought . Staff at reception are rather cold
Handy to public transport and main square. Friendly staff. Ample breakfast.
Lack of lifts - I expect lots of stairs, I just don't like them :-)
Location, and the wonderful careful renovation of the hotel. The garden. Helpful and caring staff. Whenever in town We will return.
i liked all of it
had no fridge with heat milk and fruit would not keep
We loved the location, close to train, bus station, close to the old town and walking distance to everything..trams right outside, we really enjoyed the location and ease of getting to places and would stay there again if we ever went back there...
Location, space of the rooms, cleanliness, quiet building, decent bathroom, in bedroom coffee facilities
Location near the train station and just outside the old town was the best feature.
The room was basic with the bare essentials. However, the room was located on 1st floor facing a busy street with trams running 5.30am to 12am and constant traffic and sirens going past. The room was also quite stuffy so windows need to be opened to get air flow in.
Good situation to city center and main railway station
Old style furniture. You can't´watch TV from the bed. Don´t have elevator, so it´s so hard to take the luggage. Very poor welcome pack, don´t offer shampoo and soap for bath. A bit noisy room. The windows face the main street.
The staff were all very friendly and helpful and the breakfast was fantastic. The evening meal was also excellent with wonderful waiters and waitress. I would certainly stay here again.
The two single beds pushed together. We would have much preferred a double bed.
Immaculately clean, ideally situated (5 mins walk from the square) and great value for money
Was noisy if the windows were open as next to busy road & tram route but we soon got used to it.
The location to old Krakow is great the rooms are spacious and if you get the rooms in the rear are very quiet. Comfy beds and a great shower.
Parking is a challenge and a bit expensive.
The location of the Aparthotel
People coming in at 03.00hrs banging the doors and shouting.
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