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ul. Szpitalna 30, Old Town, 31-024 Krakow, Poland – Show map
Excellent location – rated 9.5/10! (score from 572 reviews)
Rated by guests after their stay at Pollera.
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Pollera's staff speaks: Polish
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Food & Drink
Restaurant, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Safe, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged PLN 89.60 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 572 reviews
Value for money
Show reviews from:
The historic Hotel Polonia is in the Old Town Kraków, just 0.4 miles from Main Market Square. City’s main train station, Kraków, Główny, is only a 5 minute walk away.
Score from 908 reviews Very good
Royal Hotel is conveniently located in the historic quarter of Krakow, just 220 yards from the Wawel Castle. It offers spacious, classically furnished rooms with free Wi-Fi and modern bathroom.
Score from 1321 reviews Very good
Located 600 yards from Kraków’s Old Town, Hotel Alexander offers air-conditioned rooms in the city’s center.
Score from 869 reviews Very good
Europejski Hotel is located in central Kraków, just 10 minutes’ walk from the Main Market Square and 5 minutes' walk from Galeria Krakowska Shopping Centre and Kraków Główny Railway Station.
Score from 705 reviews Excellent
Excellent location in the beautiful old town. Rooms were large, well presented, with huge comfy beds. The furniture was beautiful and it was a great place to stay for a long wknd in a great city.
There was not bar or restaurant, which wasn't really a problem as there are plenty locally. However, for a mid-range hotel I would have expected more facilities.
I love Pollera Hotel so much and will definitely stay with them again. Everybody was very helpful and courteous. I don't speak Polish but the Hotel made sure that there is someone who speaks English which made my stay in Poland as a tourist easy to get around. All the things that I needed that I course thru Pollera Hotel, they made sure that I get to my destination safe. When I needed currency exchange they made sure I get the best value for my money. You also get a good breakfast everyday. To top it all the location is perfect. About less than a minute walk there is mini convenient store, at the back of the Hotel there are souvenirs store, KFC, lots of restaurants, music hall close by and they can book tours for you as well. I highly recommend this place for 3 star hotel.
Location The atmosphere and decor of common areas Good breakfast (Polish customary - good sandwiches to make from variety of offerings) Elevator
Antiquated interior of the room Bed and linen Small room size
Breakfast - missed a toaster and some sweet bread like croissants
Good location, spaceous room, nice old style hotel.
Breakfast not very large compared to the other hotels in Poland. Beds are terribly hard!
Mostly the location of the hotel
The creaking floorboards LOL :) but not a big deal really
1970s room decor, poor quality bed. In need of investment.
Really good location, rooms vast and very well provisioned. Staff very helpful - a characterful beautiful building with history
Breakfast is a little basic (buffet) but ample and regularly replenished. No real gripes otherwise - they are only claiming three stars but the rooms and building makes it feel much more... Recommended
The rooms should be renewed.
Location, location, location; Helpful staff; Good deal on taxi ride to airport.
-Loud late night party goers passing by, outside the windows, and some inside the hallways of the hotel; -Lumpy mattress on the bed; -Tiny shower.
Brilliant Location. First class Breakfast. Staff very friendly & helpful. Would definately recommend this hotel.
Cost, Location, Staff
Too much outside noise at night.
Location - AMAZING! Stones throw away from the main square. Good wifi and breakfast Friendly staff Arranged airport transfer Toiletries given Powerful shower Beautiful architecture - staircase
Very thin walls - could hear everything at night going on in hotel, people walking up and down halls and talking Hard mattress Small bathroom - no bath
Awesome experience!! Hotel is in great Location - in an Instant at Rynek (Main square) nice Restaurants and Bars around. Friendly and helpful staff. Will come back!!
Good breakfast, great location, beautiful facilities, large room overlooking street, staff made dinner reservations and helped arrange tours
Small city parking lot across the street, but spaces don't change over easily, especially over the weekend
Mainly the location of the hotel. Very central and a perfectly pleasant hotel.
Needs total refurb. Very dated furniture and near threadbare carpets
The state of the decor and furniture
location excellent, old fashion in style but very clean, unlike other reviewers we found breakfast adequate with a good choice of cereals, breads and cold meats. Front facing room with view of theartre, very little noise from outside, would stay again.
double bed good but they need to invest in double duvets.
cosy, Agatha Cristie-like old fashioned hotel style luggage keeping after checkout cheep and easy organized trips to Auschwitz Birkenau from the hotel
Poor breakfast, coffee not good The mattress had a lot of hair on it
Excellent location and very helpful staff with good English. The faded grandeur was most attractive. Breakfast was good and available at generous hours.
Sound from corridors and other rooms could be quite loud
i liked the privacy of the room
no fridge no sky news no bar
great location. very comfortable room with a shining bathroom. good breakfast
- location - breakfast until 11 am - late check out (1 pm )
- very old furniture - rroom smells very old - very poor furnished rooms
The location The breakfast
Staff abrupt or 'distant Very poor beds No comfortable chairs in room to relax Could not move without every step making a noise because of creaking floorboards No tea or coffee facilities
Great location and the rooms are very nice!!!
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