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ul. Szpitalna 30, 31-024 Krakow, Poland – Show map
Excellent location – rated 9.5/10! (score from 623 reviews)
Rated by guests after their stay at Pollera.
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Pollera's staff speaks: Polish, English
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Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Shared Lounge/TV Area, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Safe, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged PLN 89.60 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 623 reviews
Value for money
Show reviews from:
The 3-star Hotel Polski is right across from the St. Florian’s Gate, a 4-minute walk from the Main Market Square. It features spacious rooms and luxury suites with free Wi-Fi.
Score from 582 reviews Excellent
The Campanile Cracovie features accommodations in the heart of Krakow’s Old Town, by the Planty Park.
Score from 859 reviews Very good
Within a 5-minute walk of the Krakow’s beautiful Main Market Square, the Hotel Wyspiański features bright rooms with satellite TV and a modern bathroom with a hairdryer.
Score from 1336 reviews Very good
Located right under the Wawel Castle hill, Hotel Pod Wawelem offers accommodations in air conditioned rooms just by one of the Kraków’s most well-known landmarks.
Score from 636 reviews Very good
English speaking staff, nice breakfast. Grand furnished hotel
Paid a little more than in other cities, but was worth it for the experience and locataion.
The Pollera was a wonderful hotel. It was like stepping back in time to wealth and opulence of a bygone era. The location was just superb, so close to everything the train station and the old town centre. The rooms were spotless and huge. Breakfast was ample, a great selection. Even though Krakow was very cold, the hotel exuded warmth and charm. I even found it very warm at night. An excellent stay and I would definitely go back there again.
Everything was superb.
everything except staff
staff not really bad, just not very friendly, maybe a bad day for them..to be fair
The location, cleanliness, big bathroom, wifi...
Staff would be warmer but everything else was great.
we booked one night, and we liked the placed so we stayed on night more
all was ok
the hotel is in a good position in center of krakow near the main square and central station. we found a last minute offer so we were able to manage this good hotel at good price. Staff was kind always and the place is nice. Raccomanded
All was ok
Staying in Kraków for New Year. Hotel is an amazing location, very close to everything you want to be near. We stayed in room 117 which is a mini suite and was well worth the small extra cost. Huge bathroom and bedroom and a seating area with fridge, air con and coat stand made the stay really comfortable. Well recommended.
Perfect location; vintage looks; staff is not composed of professional hospitality people, but they try; e-mails answered promptly and my requests were all attended for; nice view from suite.
Polish culture is known for some rude outbursts and we ended up having our share from the hotel driver. I can understand a breakfast limited to local taste, but the quality needs improvement.
Great location - just a couple of blocks from the Rynek and the Christmas markets (and close to the massive new Krakow Mall, if you like that sort of thing). Decent size room and large bathroom. Overall still has a certain old world charm despite being a bit faded. Good variety for breakfast. Helpful staff.
Public parking site opposite the hotel - had to come back a couple of times to put more money in (but at least you could put in almost a day's worth!) and you may not get a place at certain times. It's free from 20.00 to 10.00 if there are places.
Location of Hotel, Relaxed atmosphere, Helpful staff, Good breakfast, Quiet room even though location is in busy area.
Would have liked coffee/tea facilities in bedroom.
The hotel is ideally situated for the Old Town, restaurants and shops. The breakfast was typically continental, but plenty of it.
The room was cold, radiators only lukewarm but this was rectified quickly by supplying us with an electric radiator. Hot water takes a while to come through, we soon realised this and ran the shower for 5-10 minutes before we needed it. We agree with previous comments, tea/coffee making facilities would be very welcome in the rooms.
nice slightly old fashioned hotel; bedroom was large & comfortable; pleasant stay
staff very good to deal with, choice of food very good, 100m to centre
The location was excellent
The selection at breakfast could have been better; we requested scrambled eggs and sausage one morning and only the eggs arrived - we we told we needed to order the sausage separately!
Poor Breakfast Heating not enough warm
The hotel was near the main square, shopping mall and central station. The people are so friendly and helpful. Everywhere was very clean.
Not a dislike but we would have loved a kettle for a cuppa, especially when we arrived tired and cold.
Excellent location in the beautiful old town. Rooms were large, well presented, with huge comfy beds. The furniture was beautiful and it was a great place to stay for a long wknd in a great city.
There was not bar or restaurant, which wasn't really a problem as there are plenty locally. However, for a mid-range hotel I would have expected more facilities.
I love Pollera Hotel so much and will definitely stay with them again. Everybody was very helpful and courteous. I don't speak Polish but the Hotel made sure that there is someone who speaks English which made my stay in Poland as a tourist easy to get around. All the things that I needed that I course thru Pollera Hotel, they made sure that I get to my destination safe. When I needed currency exchange they made sure I get the best value for my money. You also get a good breakfast everyday. To top it all the location is perfect. About less than a minute walk there is mini convenient store, at the back of the Hotel there are souvenirs store, KFC, lots of restaurants, music hall close by and they can book tours for you as well. I highly recommend this place for 3 star hotel.
Location The atmosphere and decor of common areas Good breakfast (Polish customary - good sandwiches to make from variety of offerings) Elevator
Antiquated interior of the room Bed and linen Small room size
Breakfast - missed a toaster and some sweet bread like croissants
Good location, spaceous room, nice old style hotel.
Breakfast not very large compared to the other hotels in Poland. Beds are terribly hard!
Mostly the location of the hotel
The creaking floorboards LOL :) but not a big deal really
1970s room decor, poor quality bed. In need of investment.
Really good location, rooms vast and very well provisioned. Staff very helpful - a characterful beautiful building with history
Breakfast is a little basic (buffet) but ample and regularly replenished. No real gripes otherwise - they are only claiming three stars but the rooms and building makes it feel much more... Recommended
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