Hotel Polski Pod Białym Orłem  

location, atmosphere, friendliness

This was the second time I have stayed at this hotel. I went with a group of friends who were in the 50 to 56 age range and we all found it fantastic. The central location was great and the hotel services, whilst being 3 star, were greater than that which we expect from 4 & 5 star hotels in counties such as Greece and Turkey. I look forward to returning at some point next year. A great location, very good service and an affordable price.

Staff, particulary administration was extremelly kind and helpful.Grace of their efforts it were quiqly orginized trips to Auschvitz and Salt mins. I want to express my gratitude of the good job. Thank you

The only thing was the noise from outside, which hardly allowed us to have a good sleep. Many rooms are facing the main street. Through the weekend crowds of young (drunk) people are walking downstreet and making terrible noise disrespecting the time (4.5 a.m.). I highly recommend advance booking of room facing the internal yard.

GOOD LOCATION , CLEAN,

NO KETTLE IN ROOM, GAVE ONE WHEN I COMPLAINED, BUT NO CUP OR TEABAGS ECT. OUR ROOM WAS MUCH SMALLER THAN MY SISTER,S ROOM, HERS WAS ON TOP FLOOR AND MORE MODERN, OUR ROOM WAS IN FRONT OF HOTEL,2ND FLOOR, SO IT WAS NOISEY OUTSIDE, I THINK OUR ROOM SHOULD HAVE BEEN LESS IN PRICE. BAR CLOSE 10PM COULD NOT GET DRINK. TELEVISION RUBBISH 1 ENGLISH NEWS CHANNEL KEPT FREEZING.

The hotels location is excellent opposite the only remaining part of the original city walls at the Florian Gate. It is only 2 blocks away from the Old Town main square and many bars and restaurants. The tram stops are within easy walking distance offering easy access to all the areas of the city. If you are thinking of visiting Auschwitz and the Sattmines the hotel will organise the trips for you with transport from the hotel at no extra cost, just send them an email. All the staff speak good English as well as other languages.

No tea and coffee making facilities in the rooms.

Simple, good middle of road hotel in great location.

No fuss and fuctional

Hotel is situated perfectly (3 minutes walk from main square) From previous experience we know that it is not easy in city centre of Krakov to find not noisy, quite hotel (it was winter and windows were closed). The personal is nice and smiling. I found no difference with other 4 stars hotel I used to stay before.

The bad could be wider in Luxe it is pretty narrow and also arm chairs are not very convenient to sit in. Tv is placed very inconveniently. The paid parking (does not belong to hotel, but it is recommended by hotel) is not safe as we catch the thief trying to get in our car.

Grat location and beatifully restored old building with period furniture and exposed brickwork arches. This hotel could be 4* if it had a restaurant. Centrally located next doors to restaurants, pubs and McD.

Very good !

Old world charm, tastefully and thoroughly modernised. Rooms spacious and well appointed. Staff friendly, efficient and very welcoming. Perfectly located for the Old Quarter. We loved the cosy all-day cafe/bar and would definitely stay there again.

Stayed at this hotel for 3 nights. The location is second to none. The place is cleaned daily and spotless. The breakfast is varied and good. The staff were helpful and friendly. They have a nice cosy bar.

I thought it was too warm and stuffy as there is no air conditioning. The room was very dreary and dark.

The space in the bathroom; the colours of the curtains, the size of the bed, the breackfast, the hall of the hotel...Absolutely one of my favorite stay in hotel in the last years!

A little bit noisy in the night (saturday night)!

I liked the atmosphere in the hotel and dining room very much. The reception staff seemed very helpful.